The room was perfect, very spacious & very quiet. we had our granddaughter with us who is only 2 years old, it was very important that she was able too sleep. Staff were very helpful especially in the resturant for breakfast when one young man went above & beyond to help me get my granddaughter’s breakfast. He was wonderful & a great help. Girls on reception were also very helpful & very friendly. Great staff at this hotel.

Felt the room was cold earlier in the evening, but got extremely hot that night to the point we had too open windows & the same first thing in the morning. It was very uncomfortable & should be turned down a bit. Would be much better if the guest could control the temperature from the room. But it didn’t take from our stay & we will hopefully return to Parkavon. One other little point, we were disappointed in the bar food it definitely wasn’t up too hotel standard & extremely over priced for what we got especially the child’s food. I do feel it’s a poor reflection on the hotel & one would assume rightly or wrongly that the two are connected ? We felt that we would have gotten better food in the local chip shop. Food in restaurant upstairs at breakfast was so much better & enjoyed.

Breakfast was fantastic, there was a great selection of food ,everyone was covered such a great variety, staff were very fast to refill and clean up,Hotel was lovely and clean ,great bar also to have an enjoyable evening and great music provided, receptionists were very friendly too

The shower in our room didn't work , and it was very awkward trying to wash my Hair in the bath which also took time to fill ,I think showers should be regularly checked in all hotels, and also I know it's probably a trivial thing but maybe some waterstations or bottles of drinking water could be provided, I don't mind using the Bathroom water when boiling the kettle for tea ,but I don't like drinking it straight from the bathroom tap so ended up going and buying bottles of drinking water

The room was lovely and comfortable, the bar food was good albeit a bit expensive, and the buffet breakfast was substantial. Although I was surprised that mushrooms weren't one of the available options.

Complimentary water in the room would've been a nice bonus. Also, while there was liquid soap in the ensuite bathroom, there was no hand lotion or a separate bath mat for the floor. While I know you can't control the behaviour of other guests, despite being in the 'quiet zone', I was rudely awoken several times between 2:30 and 4am by other guests roaring along the corridor. I wore earplugs on the second night and there were no such issues!

Rooms were big enough for a family with 2 adults and 2 kids. We booked room with 2 queen beds. Kids loved the pool. The pool person was very friendly. They have sauna as well. Perfect location - not too far from Killarney centre and steps away from group tours pick up point. Staff was so caring - we needed a fridge and microwave because we had small baby and within 10mins we had it installed in room. Bar on the property was wonderful.

I wish we had got the renovated room. Although our room on first floor was clean - no complaints about that

Bed was comfy, room was spacious and the restaurant was excellent with great food and atmosphere. Tea facilities in the room and a great smart TV with all apps you need. Receptionist was friendly.

There was an 89€ surcharge on card when paying with cash. You get it back upon checkout, but it was a blindside. Hairdryer kept cutting off. Bathroom was accessible to a point, I have mobility issues and don't use a wheelchair, but I did feel for wheelchair users the sink was too high. Red cord needs to be unravelled and touching the floor in case it needs to be used. An extra bar near the bath wouldn't go amiss. A walk in shower would ideally be the most accessible as it was difficult to use the bath.

The location was great, very accessible to the town centre, national park, pubs and convenience stores. Walkable distance. The size of the room exceeded my expectations considering the price. It was very clean and tidy. Staff are very nice and helpful. Breakfast was good.

The lack of consumables such as slippers, toothbrush, robes, bottled water, etc, those that you expect to be provided by hotels. I haven't seen any vending machines as well (at least I don't know where), would have been handy to have one each floor just incase you get hungry in the middle of the night.

Receptionist was lovely to deal with. We were given an upgrade to a king room in one of the newer rooms. The room itself was perfect for what we needed. The hot water was instant. We didn't use the bar facilities so I can't comment on that aspect. Location was good too, not too far from the town centre and a walk away from the INEC.

The bed was a small bit hard when sleeping. (A very small thing - the lamp shades next to the bed are wonky - but that didn't affect our stay - it was just noticeable)

Loved the complimentary upgrade and that the pool was lovely.added bonus of a jaccuzzi,steam room and sauna(also separate kiddies pool).Breakfast was lovely but eggs probably were out a bit too long as rubbery. Otherwise it was lovely and great selection. The staff were really lovely,friendly,helpful and overall very welcoming. Location is great for easy access cycling to the national park.

It's need a little updating. Furniture a bit shabby and outdated. Sofa and chairs in the room were dirty and uncomfortable. Remote control attached to the locker making it uncomfortable to use.one lamp was broken and when I went to make a cup of tea in the room the cups and teaspoons were sticky. A good deep clean is needed.no information in the room as to where breakfast was served or where the leisure facilities were located. The room got a bit cold throughout the night and when the heating kicked in it was very loud with banging noises.

So family friendly. Amazing to have a pool and you can't beat the price for a stay on the mucross road. We had a massive room the kids had a ball. 2 double beds. Sofa and TV...Full table and chairs. Really clean and fresh towels daily. Food at the bar was very good and staff were friendly and catered brilliantly for kids. No request was too much! We had a great stay. We rented bikes on mucross Road and it was only a short cycle to the national park ! We will be back ! This hotel is great.

Breakfast was a little pricey for what it was. We paid for kids despite them only eating toast.

Swimming pool lovely and warm pool not large but excellentfor what we wanted,steam room excellent, sauna excellent, jacuzzi excellent, kiddies pool brilliant, rooms bright and airy very clean ,cleaning staff brilliant, bar staff and check in very friendly this hotel is very child friendly 10 min walk from kilarney town very busy hotel ,the barbecue chicken pizza the best I tasted cannot fault this hotel plenty parking we will be back !!!