There is plenty to do for families, there is a reconstruction going on which will be much better when finished. Food was good. Plenty of places.to relax and chill

Very expensive, the staff looked miserable, especially in the restaurant. Appreciate that they were under pressure, but there.was plenty of staff on the floor just running around like headless chickens, and the staff were very young. The hostess greeting people looked so angry. If you paid people better money then you could train and retain good staff. Also there is a charity drive going on which is only two euro charge on every room. They didn't mention at check out and just charged I thought this was a bit underhanded, especially when they are charging so much for the rooms and serives. How about keeping your prices the same but donate €2 of the cost of the room. Or ask people at reception. I'm sure everyone would do it.

I cannot rate our stay enough it was absolutely fantastic! the staff made it. they were absolutely AMAZING with my son who has autism. from the front desk/lobby to the dining room and breakfast staff it was 10/10! we had the best time. very clear there's excellent communication between all staff they knew my son's name and gave him an amazing breakfast singing him happy birthday he was absolutely thrilled. the park was brilliant and the pool too. the rooms are absolutely spotless we really had the best time so thank you so much!

I honestly have no complaints at all it was spectacular

The service was out of this world. The staff could not have been more friendly and helpful, especially with my elderly parents. The bedrooms and bathrooms are larger than in many other hotels, and there is a lovely, tastefully decorated seating area.

There was nothing not to like. It was larger than we expected, and did not have the character of an older building, but on the other hand, there is lots to be gained from being in a modern building.

Really great hotel for families. Staff are so helpful and kind with the children. Had a really lovely stay and the kids had a ball. Great that the hotel has a family room with amenities to sterilise bottles etc, really helpful when travelling with a baby. Lovely pool, great outdoor area for kids. Little things like free face painting and free cookies and milk at night for kids, and a live musician in the evenings outside the bar really add to the hotel as a family friendly destination.

The toddler room wasn’t great, needs an update. A bit dirty, I didn’t want to put my crawling baby on the floor. Maybe a rule to take shoes off would help. Also there’s not a huge amount in there to entertain a baby/toddler. Jurassic newpark could do with being kept a little bit more maintained, but the staff were all great and very enthusiastic.

The hotel had great facilities. Very good value. Close to town but not too close. Staff were extremely friendly and professional. We had treatments in the spa, and they were fantastic. Great selection for breakfast. Had dinner 1 night and great selection and quality very good.

Not very much. Our room was a bit cold but was sorted when we informed staff. This isn't something I didn't like but it's a family hotel, there was alot of children around, not a problem for us but might be for a couple looking for a romantic few days away.

It was amazing, so lovely modern and cosy, super family friendly and had everything you could ever need

There is nothing I would change it had everything

Lovely hotel, extremely friendly staff throughout the hotel. Great food fab room

Too many children allowed to run around or be around the lobby until after 11pm leaving mess for the staff and disconcerting for a lot of the adults. I am very aware it’s a family hotel but perhaps there should be an area for families who wish to stay up late. Perhaps even open the terrace bar for them

The decor of the hotel and our room layout were great. Breakfast was delicious, and had a decent amount of options that satisfied mine and my partner's different tastes. Location was fantastic, the furthest walk we had was 20 minutes to the castle, and you can mostly walk along the river to get to the attractions so I'm fully pleased with where the hotel was.

Do note that because this is attached to Jurassic Newpark, there are tons of families staying here. Parents allow their children to run amock and scream outside even at 10pm. Lighting was a bit rough, especially since our room got no natural light

Everything looked after from the moment we checked in till the moment we left xx

Lovely and the kids loved the Jurassic park behind the hotel

staff couldn’t have been nicer or more friendly. anything that was asked for was accommodating and the infinity pool is a must.. loved it 🙏

None - but just make sure you ask for non adjoining rooms if your a older couple/single girls