It was a close walk to masjid al aqsa with lots of shops and restaurants along the way. The location makes it very easy to move around, especially when traveling with a family.The rooms were neat and modern. The staff were very pleasant and always willing to offer assistance when needed

The cleaning wasn’t necessarily up to standard however it wasn’t the end of the world. I’m sure had I mentioned it to staff they would have happily been of assistance. While it might not be the greatest value for money, I would still recommend staying here.

The Saladin Boutique Hotel is small but perfectly formed! The rooms are fully equipped with everything you need and a real sense of luxury. The hotel was chosen for its close proximity to Al Aqsa (5 mins away from Nasir Gate) and 10-15 mins away from Damascus gate. You are literally in the heart of the Old city surrounded by history and beauty. There’s some delicious food places nearby not to mention the fresh juice stand next door! We felt extremely safe as we always do in Jerusalem and the staff were so friendly and helpful, going above and beyond to make sure we had everything we need. This is our second stay in Jerusalem and we are already planning our next visit. Theres a lovely lounge area on the 1st floor to sit and relax in or be sure to grab a coffee and falafel sandwich and head up the to the top floor and enjoy the views of Jerusalem! I cannot recommend this hotel enough! Directions: enter via Damascus gate and take the left alley when you come to the crossroad in the alleyways.

Right in the heart of the Old City - so you're really walking distance to restaurants/cafes and shops, as well as the holy sites of Al Aqsa, Church of the Holy Sepulcher and the Western Wall. Closest gates are Damascus and Lion Gates. Chose the room with a balcony which was the best choice, as I could have my morning coffee people-watching (and seeing IOF guards in action right downstairs) with a beautiful view of the streets and the golden Dome of the Rock. The room was much bigger than expected, given the size of the hotel! Greeted with a shot of coffee at reception when it's available, and the staff were beyond helpful with everything - tips/advice on checkpoints, changing money when shops were closing and just generally super friendly (shoutout to Issa and Basel!).

The property listing mentioned a restaurant, but there isn't any on site. Next door is a convenience store with fresh juices and a few steps down is a restaurant for breakfast (serving one of the best hummus I've ever had). The room walls are pretty thin and all close to the stairwell, so you're definitely going to hear people going up and down the stairs. Not the hotel's fault if other guests are inconsiderate of time and talking loudly in the middle of the night whilst at the stairwell. Also due to the cosy and narrow size of the property, there are no lifts - something to consider if you're travelling with family/elderly/have lots of baggage. There's an IOF checkpoint right below - good or bad, depending on your perspective.

Location is superb for those who want to have easy access to important sites in the Old City, everything becomes accessible within the walking distance. The price is fantastic for this location in Jerusalem and for the quality of rooms. People in charge of running the hotel are very hospitable and proactive in ensuring comfortable stay for their guests; I would be happy to stay here in my future travels.

I wish wifi connection were more stable and reliable. But it's likely not tied to a specific hotel as there are general recurring issues with reliable internet access in Jerusalem in my experience of travel, so be prepared and purchase an esim card with data plan to have multiple ways of accessing internet.

Exceptionally good hotel! Super clean with excellent facilities and views. We choose a room with a balcony, it cost a little more but was well worth it as we had a great view of ‘The Dome of the Rock’. The location is also superb and yes the hotel is indeed within a short walk of all the main attractions of the Old City. Located near’Via Dolorosa’ you really are in the heart of the hustle & bustle which in Jerusalem is what you should be aiming for as it’s an incredible experience. The staff were also incredibly helpful and nothing was too much for them. In particular I must mention ‘Ghourfran’ - a young lady who really went out of her way for us. The taxi dropped us at ‘Damascus Gate’ as it could not get closer to the hotel. We rang the hotel and Ghourfran guided us ( by phone ) toward the hotel. We did get a little stuck and rang again, after confirming where we were standing Ghourfran came and met us and took as to the hotel. As it happened we were only 150 metres from it. I cannot fault her professionalism and helpfulness. Will we stay gain? … without doubt we will, in fact when we return to Jerusalem we will look no further than the Saladin Boutique Hotel.

Can’t think of anything!

I came to spend 4 days in Al Alqsa Masjid with my wife, I wanted a close hotel to save us from walking long distances as we are both old. The receptionist Ghofran was extremely helpful in luggage handling, Showed us interesting places near the hotel, and arranged a Taxi whenever we needed transportation. The hotel is new and spot clean with very comfortable furniture. The hotel location is high enough that enable us to see the Al Aqsa Dome from the third-floor balcony

It would be helpful to have a lift, The hotel is a 3-story hotel and as an old person, it is hard to go upstairs. There is no restaurant yet as they are still building it on the roof, The Lack of restaurant was not an issue as there are many restaurants on the street.

The location is excellent, and it was beautiful and clean. The staff was friendly and helpful.

The property should inform potential guests that it has no elevator. In a few years, this would be a big problem for me. Our only problem was the AC. It did not work the first night and we had a terrible night's sleep because opening the windows (necessary without AC) meant it was noisy all night. We told the staff the first afternoon it was not working and were told that it would be repaired that night or the next morning. It was not. So we left for our outing, returned in the early evening on second day, and still, it was not working. We expressed our dissatisfaction and once the manager or owner was informed the AC was repaired and working within 1 hour.

Fantastic small hotel located in the heart of the old city within a few minutes walk from all the major religious sites and has many shops and restaurants on its doorstep. Modern facilities, excellent A/C and Wi-Fi and lovely friendly staff to assist all your needs. We had 3 rooms, balcony rooms are a bonus over looking the hustle and bustle of Via Dolorosa St. and upper floors have views of The Dome of the Rock. Would definitely would want to stay here again.

Very good.. Kind.. Caring.. people.. Clean environment.. Excellent location. staff management at reception was very efficient and accomodating.. Well done to the exceptional service.. Looking forward to many more stays... InshaAllah.. Aameen

Everything was more than our expectations

Location was exceptional (in the one city walls) and staff were amazing. They really need your support given the current situation there. I would def stay again. Lots of breakfast places around the hotel (Abu Shukri was my favourite).

Be mindful of the Soldiers stationed right outside, which isn’t the hotels fault, But can be a bit intimidating.