The stay was fine room wasn’t ready at check in. Breakfast was fine but very limited because the pga was in town and the vendors were serving them according to staff

I checked out a day early.By thetime the counter person got to check me out because she was checking other people in it was 3:10 she said the computer wouldn’t let her check me out till the next day so I wouldn’t get a credit she said there was no staff there to clean the room which made no sense to me because if it was done 15 minutes earlier it would not have been a problem

Check in staff was very helpful. Hotel was quiet and everything we needed for a few night’s stay.

The chaise chair in our room was covered in hair, clearly had not been cleaned. There was also an old bag of opened food in the desk drawer. We had to be relocated to the first floor (not the staff’s fault, they helped remedy the best they could) so our view was unfortunately just a bunch of POD storage units directly out of our window.

Breakfast was fast and good...the well-cooked bacon was delicious, was much better then the soft bacon. All of the front desk attendants were fantastic. The pull out couch bed in my king room where my grandson slept was terrible...not suited for a grown person.

As mentioned above, the pull out couch bed was not suited for a grown person...very uncomfortable (I tired it to verify it was my gown grandson told me and he was right.

Your staff was very helpful in dealing with issues regarding reservation and TV not working.

There was much confusion regarding the reservation. Our original reservation was made through booking.com. We tried to modify to come a day early. Was told it could not be done, then they could do it. Confusing. TV did not work in room so they gave us another room. Due to separate reservations, they locked us out of both rooms which took 45 minutes to straighten out. Everything was fine from then on.

The staff were so understanding and nice to myself and my children. The continental breakfast each morning was excellent, always restocked and fresh hot food. Extra pillows and blankets were provided at no extra charge. The pool was a huge bonus to my children and I when they got restless in the room.

Snacks at the concession stand by the front desk were pretty pricey.

Clean and comfortable in perfect location for our needs.

Someone running a tractor in parking lot at 2am. Went to front desk and they didn't care. Said it wasn't them doing snow removal and they didn't know who it was.

I have stayed here numerous times. I like the location, to me it is essential. Closed to the mall, restaurant, and family members. I also like that it is in a very quiet area. The customer service is outstanding from the front desk to the lady in the breakfast area.

Area, staff, clean

Bed sunken in the middle. Very uncomfortable! Grits were awful😖. Only 1 kind of oatmeal. No salsa for eggs. No substitute for meat only pork 3 days later u had chicken sausage. If a person requests it we were told they would make it but they didn't.

Room, Bathroom, Bed were all clean and comfortable. Breakfast was decent. I love the all day coffee/tea service. Convenient location, close to shopping and restaurants. Very Friendly and Helpful staff. Will be back!!

Comfortable, spacious, up-to-date and clean rooms with very comfortable beds, and rooms thoughtful and conscientious staff

There were several small maintenance issues in the room, a light bulb out. Toilet running, sink stopper assembly did not work. Breakfast was average only