Robert at the front desk helped start our stay off right! He was very helpful and gave us great recommendations as it was our first time. The location was great too as it was within walking distance to most museums/sights and many great restaurants. The view from our room was great and it was very clean and comfortable.

Parking instructions were unclear. We were hoping to park ourselves but were only able to valet. The valet service was quick though and definitely worth it, just wish there was better signage for valet drop off.

Very clean and comfortable, front desk staff is very nice.

I don’t give the staff a 10 because of the man serving the breakfast. The man serving breakfast on December 30th needs some costumer service clases! Nasty and with a horrible attitude. When I went down to eat breakfast no bread was left… I asked him for more bread and he responded “no more.” I ate cereal and when I was finishing I see him bring out trays with bread, bagels and waffles.

The staff were very friendly, especially David at the front desk (he was so nice to our boys). They were renovating the type of room we had booked so they upgraded us to a suite and called in advance to let us know and make sure that was ok. The location is perfect. It was close to a metro stop and the Capitol/Library of Congress. Good restaurants nearby. They have bikes you can use on a first come a first serve basis. Coffee, tea and water in the lobby at all times. It was a great experience for our family.

The continental breakfast left something to be desired. The French toast was still frozen in the middle and if you showed up past 8:30am it looked a little picked over. But it is included so at least there was something offered.

Breakfast room is located in a different building beside the Hotel building, this makes uncomfortable our stay as you are obligated to get out of the building to have breakfast and come back in.

Close to the national mall and next to a train station (blue/orange/silver) lines. direct to DCA and IAD Spacious rooms Clean facilities Staff was nice WiFi exceeded my expectations Breakfast was good Complimentary hot water with tea and honey and coffee

Old building needs renovations Water pressure at the bathroom sink was unacceptable. I had to wash my hands and brush my teeth at the kitchen sink. The bathroom faucet was so short compared to the sink that you couldn't fit your hands below it to wash them. So the combination of being short and with low pressure really annoyed me. The sink/faucet choice is just wrong and not ergonomically wise For the price paid per night you could provide customers with some slippers

We stayed at the hotel for 3 days. We got a room in the annex the service was excellent. The room is cozy and spacious. nothing is missing .A good breakfast. Excellent location. Close to the metro, from there a direct line to all sites in the city. The hotel staff from the room attendants, the reception valet service and the dining room were excellent, courteous and ready for any wish or request On the second day we used the free bicycle service offered by the hotel. We got a helmet and the staff made sure to guide us. The valet service was excellent and every time I forgot something in the car he was helpful.

The location is good, the staff are all excellent, the free breakfast is a plus especially not all hotel in DC has free breakfast. Their valet parking is well protected behind the bldg and it was in a garage. The pricing is good for the location. They also upgraded my sister inlaw’s room next to my room when they figured we’re together.

Wish they add bacon on the breakfast. Elevator is small. The 2nd bldg where we stayed is a lil bit outdated. The other hot plate of the stove we had was not working but not a big deal since the other one works.

Easy to access, very quiet area, room layout great, all usual amenities, plenty of towels, easy check-in and checkout. Drinks hot water and cold water available 24 hrs.

Coffee maker in room didn’t work, light visible from adjoining (locked double doors) room coming into our closet/bathroom entry area, modern armchair seat difficult to move so 2 could share the desk to eat a meal, power outlet only on one side of bed, bathtub shorter than other tubs, faucet outlet too low into lovely on-cabinet sink makes hand washing difficult.

The location is absolutely perfect if you are working on the Hill during your visit. Lots of options for dining and easy access to Metro

The hotel is currently undergoing some renovations and one has to be a tad patient as there are some inconveniences, such as only one lift, but the staff are brilliant and genuinely make an effort to ensure your stay is comfortable.

Location was great (close to Metro). The staff were friendly and professional. The beds were comfortable, and the rooms were quiet. We loved having access to hot water, tea, and coffee in the lobby area.

There was not enough hot water on any day for the three of us to shower. Even with the water turned all the way as hot as it would go, it wasn’t hot for the first two and was tepid for the last person. Also, the “kitchenette” only had two mugs and two small glasses; it did have a mini fridge, microwave, pod coffee machine, and dishwasher (even though there weren’t any dishes really).