Staff at reception and breakfast were exceptionally friendly and helpful

When we stayed in 2019 it was nice to have an after dinner spritz before retiring. No bar this time and we were advised to go to sister hotel which we did.

Location would be better if it weren’t for tram works. Not too far from station and main sites. Bathroom pretty good and clean. Not much to really dislike. We often sat on the sofa near the lift, as no chairs in room. We liked Bologna, walked all around, saw the sights, ate couple of times in street top side of hotel.

Empty buildings next to hotels horrible. Prefer an adjustable shower head, but shower otherwise good. Shaving mirror not practical, doesn’t get the light. Wi-Fi goes off after short time. Breakfast not the most enjoyable ambience to start the day.

Great location, friendly staff, and very clean. The breakfast is great. Definitely recommend for a short stay.

Smallest room I’ve ever stayed in. Smaller than in Hong Kong or Singapore. It’s great for one day. More than that… I would stay elsewhere. Also Booking.com advertising is false: they charge taxes upon check out. Its not all included.

Lovely large room for 4. Two older daughters had a bed settee but it was in its own ‘room’ so not having to listen to their dads snoring :) Bathroom very clean and nice too. Location is great, walk up the archways to the central area or walk towards the park, which had a lively bar area with musicians playing.

Only downside was as there was no bar in the hotel you couldn’t get back after a long day and sit together have a drink and rest your legs. There is a bar in the hotel next door, but open… have to ask at reception and someone will come and serve you.

We were in a Studio apartment for 5 nights which was ideal. The studio has a very well equipped kitchenette as well as a washing machine and a full size ironing board which I realized from subsequent hotel stays is not the norm in Italy. The location is just around the corner from the hotel, but is very safe to access. There is an underground parking garage a few meters from the apartment which is convenient if coming by car. The staff were all very helpful and friendly. Will definitely stay here again.

Nothing

The room was very comfortable. The bathroom was sparkling clean, and in any case everything necessary was there. This is the only shower cubicle during my travels in Europe, that closed hermetically, so I did not have to step over an "ocean" after coming out of the shower. The safe worked and it was simple to use. The TV set worked, and the wifi was strong. There were power points (including USB) next to the bed. The breakfast was included in the price of the room, though I did not remember choosing the option with breakfast when I booked, which suggests that all guests are served breakfast. This is a very nice touch, and I wish more hotels acted the same way: one feels welcome. The elevator was small and rather slow. However, I was on the second floor and could easily take the steps to go up or down when in a hurry. The location is central, walking distance to Piazza Maggiore (the heart of Bologna), other attractions, and the train station. Public buses stop nearby. The staff at reception when I arrived was very efficient, competent, and courteous. When I come to Bologna I usually stay elsewhere, but this hotel was a very nice discovery, and for a short stay very pleasant. I will certainly be back in the future.

1. The room was a little small, and so was the bathroom. There was a little window, but it might have faced on an internal courtyard, because not much light came through. 2. There is not much room to place one's personal items, .e.g., beauty-case, clothes, etc. in the room. Also there is a small table immediately under the TV set, which I used to put my personal things on, but then I could not use it for anything else. 3. The power box is covered by a black box which protrudes several cm outside of the wall and looks as though its edges and corners are rather sharp: I needed to watch out for it, because accidentally hitting my head against it would have certainly caused a lot of mess in the room.

This is an excellent hotel. Well maintained, very pleasant staff, comfy bed, good bathroom, plenty of hot water and a guide to the aircon control that actually makes sense. Very good location between train station and the centre. Roadworks are spoiling the view from the front at the moment, but that's not the hotel's fault.

Breakfast was very good when I arrived for it, but half an hour later food and crockery were both running out and not being replenished. It felt as if they could do with one or two more members of staff on breakfast duty.

The property is located in the center of Bologna, you can reach anywhere on foot, which was quite convenient!. The room was properly clean and provided with all the necessary, and the bed/pillows were comfortable! We particularly appreciated the breakfast as there were vegan and gluten free options! Overall recommended.

We found the price a bit high to be a 3-star (almost 150 euros a night, including city tax). There was not a proper bathroom door (but a thin glass sliding door), which doesn’t give a full privacy while using the toilet. The most negative thing was that the cleaning ladies start cleaning very early. That woke us up due to the voices and the noise of the vacuum cleaner in the hallway. This starts around 7/7.30 in the morning. Not very nice if you had a long day and want to sleep a little longer

We arrived early and were able to leave our bags at the front desk. The staff were extremely helpful at all times, helping with restaurant recommendations, directions, and booking transport to and from a Lamborghini factory tour. The rooms were clean, modern and our bed and those for the kids were comfortable. Shower was lovely! Location was fantasic, 5 minute walk to the centre and 10 minute walk to the train station. Loved that there was a fresh food market almost next door whe we arrived.

There was no real fridge or water for guests. I think every hotel should provide free water and hot drink facilities to guests.

Great centre location, very clean, beds/pillows comfortable. Good and silent AC, small wall fridge. Nice window with view to the Main Street with lovely trees and the sound of crickets. Staff very nice, professional, helpful.

Breakfast was ok but… Good selection of cakes, some cold meats/cheese, boiled eggs, yogurts, cappuccino available from both automatic machine and freshly made from the bar at no extra cost. Unfortunately short of staff - 2 people can’t physically do it all. Piles and piles of dirty dishes, tables not cleared/ready, some plates were still dirty after washing, found hair on cold meats….yes some things can happen of course but easily fixed by employing the right number of staff. We felt sorry for the staff who were working very hard to cope.