I appreciated the sturdy bunkbeds with charging stations and storage for little bits, such as books. The mattress was firm and comfortable. And, it was great to have the bathroom in the room. It was a walk to get to the centre of Florence but I actually enjoyed it, as there's a lovely cafe close by on the way to Florence. Although, it's a 20 to 30 min walk to the centre or a 5 to 10 min train ride. It was really close to the station, Firenze Campo di Marte, which is great at night, as a female solo traveller.

It seemed incomplete, and it needed more staff around to support guests. It's not a usual hostel. It's a mix between hotel and hostel with a mixed crowd (there isn't a homely feeling if that's the expectation). Okay, for me! The kitchen was quite small for the size of the hostel.

Absolutely convenient, modern and clean hostel. Check-in was fast and easy, staff seem to speak multiple languages and were always helpful, forthcoming and very friendly. As a solo traveler with considerable social anxiety, it felt like a safe and comfortable place to return to. Unbeatable for the price, in my opinion. The rooms have separate bathrooms for shower and toilet, there's a hair dryer in the shower room, and the beds were comfortable and provide a very decent amount of privacy due to having some cover around where the pillow is (+ they have a USB slot for chargers and a small light built in behind the covered portion). All the furnishing was modern, sturdy and clean. Staff also clean the rooms daily. The communal kitchen is very sparsely furnished, but it has a big fridge and a microwave, which is all I really needed for my stay. There is a guest laundry room as well, although I didn't use it or check it out, so I can't comment any more on this. Even though the hostel is located directly opposite a train station, there was barely any noise from the outside and I didn't hear any noise whatsoever from the hallways. It's about a half hour walk from the Duomo and a 15 minute walk from a bunch of nice places with street food. The lobby is very spacious and clean and the bar offers food and drink at average prices. They also allow you to store your luggage in a locked room that only staff have a key to, even after you're checked out! Wifi was very good, both on the rooms and in the lobby.

I legitimately can't think of anything negative during my stay. I suppose I hoped there was a way to lock your belongings on the room, but the storage chest underneath the beds didn't have a padlock provided. However, I also didn't ask the staff if they had any on hand because I felt so comfortable with the other women in my room that I didn't see any reason to lock my things up after all.

Spacious & clean facilities in a new building directly opposite Campo di Marte station - incredibly easy to get directly to the centre via train. No train noise in the room though! The family room for four has a decent sized bathroom and comfortable beds. Aircon worked well. There is a large room for breakfast (buffet) if you add that, but the actual guest kitchen is pretty small and cooking facilities quite limited. There is a locked luggage room, lots of seating space and drink options downstairs. Staff seemed to be still finding their feet a little, but all in all great accommodation.

Small kitchen

I liked the Staff. The reception staff and the kitchen staff are very helpful and friendly. I really liked the breakfast, pancakes from the automatic pancake machine. Everything is modern, beautiful. There is room temperature control - I really liked it.

I missed the HK staff. The sinkhole in the shower cabin was clogged, and I didn't notice that the HK staff came to clean the apartment. + The toilet paper ran out - HK didn't notice. But the excellent reception staff fixed the problem with the paper. Well, I'll admit and apologize to the reception staff, maybe I was a bit rude myself, because I was surprised about the extra city tax. So I'm a bit unhappy with myself. :) Sory

The employees were incredibly helpful. Spacials thanks to Lapo for his great help with tickets and advises he gave. Great thanks Jacobo for all his help. Maria could speak Russian and that make our communication very easy (as out English is not strong enough). She was very good with clients. We are happy with thier help! Kind Regards, Irada & Gulya (From Azerbaijan)

Great value for money with very affordable prices, an excellent location, and a wonderfully friendly staff who are always smiling. Highly recommend!

The only issue was the lack of a laundry facility. Since this is a new hostel, having just opened a few days ago, I hope this will be addressed soon. Otherwise, everything else was great, and I look forward to seeing how the hostel continues to improve!

The view is very nice and the shelves to put clothes and also plenty of plugs to charge gadgets. The bed linen and towels were clean and good. The fridge in the kitchen was large enough

There were very few staff on the reception. The automatic lockers to safe luggage were not working. Any drinks or food were too expensive. The toilet shower broke but got fixed on the same day we asked.

Reception is open 24/7 and with it there is a bar! You can always have a drink with somebody. The staff is amazing, kudos to them.

The room is a bit small, but the whole booking is an amazing cost to benefit ration. The breakfast area can be a little small especially when a big group comes, but it's all to be expected everywhere. Great value for money

The staff was helpful. It is a hostel but at the same time it feels like a hotel (we got a private room). The bar downstairs has good price and the hostel is close to a train station.

Parking nearby can be challenging. We showed up at the check in time and they gave us a room that hadn't been cleaned, however they gave us a new room 20 minutes later so that was OK.

Proper room, modern equipment, really close to the trainstation Firenze Campo di Marte, and nice chill/public area. I also appreciated, that there was a separate toilet and shower in the room.

Check-in took a bit longer than usual, but the hostel was/is really new so I guess that's just something that goes with it and that will be better by now or soon :)