Really good, old type spa-hotel. However, super maintained, clean and inviting. The pools are all good - however note some of them are quite hot. The main pool is more chilled and beautifully located in the center of the complex. Note that bathing caps are needed ! Can be bought on-site at the hotel for 2 EUR. The rooms are basic, but nice and clean. Staff is welcoming and friendly. Breakfast is good and consists of a variety of fresh fruits, bread, cakes, yoghurts, juices and coffee/teas. There are some daily changes to the assortment. We did not try lunch or dinner, but did order ice cream and a few (but great) drinks in the restaurant at night. Location is approx. 1,5 km. from the city center (Ischia Ponte) - so expect a 15-20 min. walk if you wish to go out at night or day time. The city itself is stunningly beautiful - much larger than we expected and filled with nice shops and great Italian restaurants. The bus stops right outside the hotel if you wish to go to the city or some other place on the island and goes very frequently throughout the day. We chose for 3 days to visit the beautiful Maronti beach - which was a 20 min. bus-ride away (line 5). Tickets can be bought in the tobacco shop 30 meters from the hotel or on the bus directly at low cost (about 1,70 EUR per ticket). Taxis on the island will likely try to rip you off (we paid 25 EUR for a 5 minutes ride from the harbor to the hotel), so take the bus if you can. Ischia is generally a super beautiful island. We will for sure return some day and hopefully and stay at this property again.

There was an ant problem in one of our rooms one day - we informed the staff they very quickly fixed it.

We had an amazing stay. The rooms are spacious and the bed and pillows are comfortable. Good aircon in the rooms and amazing black out shutters on the windows The pools are beautiful and lots of space for chairs which was great. Just remember to take a swimming cap as you cannot swim in the pool without one but this wasn’t a big deal as the use of the pool outweighs having to wear a cap in the water. The buffet breakfast was one of the best we’ve had and the service from the staff was always attentive and available. The staff across the whole hotel were always lovely and happy to help. I would like to make a special mention to one of the staff members Guiseppe from concierge. He gave us exceptional service and we are so thankful for how much he helped us trying to find a barber for my partner. He used his own time and followed up with us to help us with the booking he always had a friendly and welcoming smile. Thank you for making our stay one to remember.

Nothing

The property is way bigger than I expected. Huge complex with lots of different areas and pools. The thermal pools are wonderful, though expect the water to be rather warm. Breakfast excellent and opulent! Rooms clean and comfortable. Expect a good 15 mins walk on a straight line to town centre, though bus stop is right outside the hotel. Worth mentioning, that the spa therapist was excellent. I had a increase lymphatic drainage massage and highly recommend.

The Wi-Fi doesn’t work very well. It’s hit and miss. Also, I wasn’t expecting the composure use of swimming caps in all pools. I understand why, being the pools thermal pools with sophisticated filtration systems. Though it made me argue with my teenage daughters, who have big hairs and struggled to fit the caps on. Complained every time they stepped into the pool, and obvs, me mum, had to bear the brunt. Make sure it’s clearly stated on your website that swimming caps are compulsory.

Rooms were clean and spacious, pools are also beautiful with a lot of sunbeds so there’s always free spot for you.. we also had antistress massage which was amazing, forgot the name of the lady but she did an amazing job!

Breakfast was too simple, not a lot of warm salty options for breakfast.. only scrambled eggs and bacon.. and there’s no coffee machine, you have to wait for the waitress to bring you coffee..

This is a beautiful, comfortable hotel with exceptionally helpful and friendly staff. Just a few minor amends from management could make it a wonderful hotel.

The gym isn't air conditioned and no water is made available. Most services are free for guests to use but some are charged for, including the pool table in the lobby.

Nice pools and we could always get sunbeds at any time of the day (both in shade and sun). Garden beautiful and the place has a charm. Everything was clean and well maintained. Staff was nice. Room nice. Quiet surroundings. Breakfast nice.

The bed was ok, might be better. You can also hear everything from the corridor and next room. Didn’t use the restaurant because of the dress code (too warm for men to wear long pants in my opinion).

Hotel area was so nice and clean with all the pools. The staff helped us with everything we needed - carrying our luggage, bringing extra plankets and selling bus tickets.

We could hear everything through our room door, when someone was passing and talking, like it was next to us. First night the music in the restaurant was so loud, we could not sleep.

Appreciated very helpful front desk staff especially when we extended our stay. Dining room staff also welcoming at breakfast. Beds were comfortable and the thermal pool relaxing. Close to public buses so it was easy to get around the island.

I thought the small extra charge for a pool towel cheapened the experience.

Wonderful location and facilities. So so comfortable and clean. Also quiet — hadn't slept that well in years. Will definitely go back!

Nothing really

Great breakfast, a buffet with lots to choose from.

The price of water bottles ! Small bottles €3.50. Considering it was very hot, I hoped that these would be free or at least the same price as the shop down the road. Same bottled water €1. A big difference in my opinion. Everyone knows that you have to drink plenty to stay hydrated.