The staff are exceptional, friendly and cannot do enough for you, the facilities are fantastic and beautifully kept and the food is out of this world! I have stayed in luxury 5 star hotels and the food has not been nearly as good! For all of these reasons, we would definitely stay again and recommend to other people! We were also lucky enough to stay over Ferragosto and the hotel put on the most incredible event which helped make our stay even more special. A big thank you to the whole team at the Hermitage, you are doing an incredible job!

Like in other reviews, the rooms need a bit of an update, especially the bathrooms which are outdated and don’t match the standard of the exterior

Good location. Rooms spacious and very clean.

Paying for spa service was extremely difficult. They do not take payment at the time of service and instead provide you with a time to make payment to a women at the front desk. the woman at the desk then in turn acts as if she is doing you a favor by taking your payment. All very strange!

I recently stayed at the Hermitage Terme Spa in Ischia and overall had a very pleasant experience. The hotel is well located, just a short walk from Ischia’s vibrant town center, making it easy to explore shops, restaurants, and the beautiful sights of the island. The rooms are clean and comfortable, though the decor feels a bit traditional and could use some modern updates. However, the spacious balconies with views of the gardens or the sea are a lovely bonus. One of the highlights is definitely the spa and thermal pools. The thermal water pools are relaxing and well maintained, perfect for unwinding after a day of sightseeing. The spa offers a variety of treatments, and the staff there are friendly and professional. The restaurant also offers good local cuisine for dinner, though prices are a bit on the higher side compared to nearby eateries. Service throughout the hotel is polite and helpful. The staff are attentive and willing to assist with any requests, from organizing excursions to recommending local spots. Overall, Hermitage Terme Spa is a solid choice for travelers looking to enjoy the thermal waters of Ischia in a comfortable setting, with easy access to the island’s attractions.

The spa and swimming pools were amazing with excellent views! Breakfast and coffee were very good. The common hotel facilities, pools, garden, etc. were all beautifully kept. We had massages which were reasonably priced and very good. The rooms come with a balcony which is great. Rooms were spacious. Staff friendly and attentive. I would definitely stay here again.

The rooms themselves were a bit spartan and could’ve benefited from more decoration. The plugs in the room didn’t fit the standard adapters (pins were too close together) so we had to use the plug in the bathroom. Both fairly trivial issues that didn’t affect our stay negatively. Hotel is a bit of a walk uphill from the port but that’s a trade-off for the amazing views.

The staff were lovely and accommodating. The decor and the surroundings were really well looked after and room was comfortable and very clean. Food was mostly good. behind this choice.

The one issue that I have which means I would never return, is that they make wearing swimming caps in the swimming pools compulsory. This annoyed me and I wish that they had made this clear when booking. I’ve never seen this before and I would be interested to know the science behind this choice. Surely it is the individual’s choice as to whether they want to swim in a public swimming pool. There are much worse germs than a bit of dandruff.

The Continental Breakfast was plenty of really good choices, including the Sunday morning hand made local pastry (cornetto ischitano).😋

Nothing could have been better, except I would have been able to leave the tips to the staff by cards, given that it's becoming more and more the preferred payment every where and the money withdrawal it's less easier to do around the island. Hoping it will be the next improving for the Hotel, because the staff really deserves it. 😊✨

The hotel is a bit old, still beautiful, it has a very nice garden, it was a pleasure waking up every morning looking at this beautiful garden and the surrounds. The room is big enough, comfortable, we had a nice terrace, but there was no electric kettle. The staff was very nice, always with a smile on the face. The spa was fine, although rather small, and because of that, you have to make reservation to acces it. Because is not very big, the hotel offers a cosy atmosphere. Thank you for everything! Manuela Dicuelscu

The bathroom was small and the plumming was not great. The breakfast was repetitive, same thing every day, aside from pastries which were diverse and tasty.

The room was huge, bright with a balcony with great views over the pool and complex. Our cleaning lady was so lovely. She was always pleasant, smiley and tried to help with my Italian. The whole hotel is spotless. The 4 course meals were exceptional. The pool is beautiful. With a small jacuzzi and water massage fountain. Plenty of loungers and umbrellas for everyone, the grounds have beautiful gardens with gorgeous gazebos dotted around . There's a spa and another pool also. Waiting staff were so friendly and nothing is a bother to them. The staff in reception were so helpful and patient. My husband got help from one man in particular to suprise me with flowers for our anniversary. He did an exceptional job to order us the most gorgeous bouquet and have them on my table when we arrived for dinner. Cant remember his name, but thankyou. Throughout the hotel everything and eveyone were very professional and classy yet managed to keep a relaxed and laid back vibe. The location of the hotel is fantastic. It's only a 20 min slow walk to the port . Bus stops outside hotel if you don't want to walk. I must say though the walk is lovely with little shops and restaurants enroute. We will definitely return and recommend to anyone wanting to visit this amazing island. Thank you again everyone for our fantastic holiday.

Unfortunately I didn't like the fact its an animal friendly hotel. I love animals thats why I found it distressing hearing the dogs barking during the day when the owners were out. In our room in particular we could here a dog bark all day. So if you wanted an afternoon nap forget it. Due to the lack of sound proofing it would have been impossible. Felt sorry for the animals if I'm being honest. So really didn't like that the only downside.

We had a lovely 4 night stay at the Hermitage. We were made to feel very welcome and the assistance that Marco (on reception) gave to us was exceptional - he is so helpful and made us feel so welcome. He made our stay run smoothly. All staff were helpful. The hotel is very comfortable, beds and linen are lovely. We enjoyed the thermal pool and watching the football on the big screen. The breakfasts are excellent and my family loved them. It’s a 10 -15 minute walk to restaurants and about 18 mins to the castle. We took advantage of the shuttle bus to the beach. Thank you Hermitage. The castle was lovely and we also enjoyed meals at coco mare by the castle, and the steakhouse on the walk down towards the castle.

Nil to note.

The views were stunning! Staff were very friendly and always willing to help. The pool was a good size and temperature. The grounds of the hotel were beautiful with lots of places to lounge if you didn't want to sit by the pool. Location was great, just a short walk to the main town / restaurants/ supermarket etc.

The spa only opened between 9am - 1pm and 4 - 7pm (approx). Which meant you couldn't visit in the middle of the day even to use the indoor pool. We played tennis but the court was not in great condition and the equipment we payed to hire was also not in good condition.