The staff were the friendliest, professional and very helpful! The hotel was within a short walking distance to Duomo. Cleanest hotel room I have ever seen with more amenities than I could have imagined. Spacious room and secure. I have to say a special thank you to Lorenzo, Anna, Justin, David, and Martin for the amazing service during my visit! Even when a shirt got mixed up with laundry (my mistake!) - they assured me that they would find it, they kept me updated and 1 day later it was back in my room. Opted for no breakfast during my stay but Lorenzo suggested the 1 free breakfast offer during my visit and it was really great. Will be back again soon!

Nothing at all, simply perfect for any tourist in Milano!

- Location. There were nice restaurants nearby, close to tram and metro station. - Staff. High appreciation to Mr. Martin at the front desk who helped us with important information to face the strike at Central St. - They provided various size of towels, and more plus point: slippers. The beds were 👍👍. Very comfy.

- we had a 9-year old kid who was not feeling well with flu, but the room was pretty cold and there was no heating in bath room. The temperature seemed already being set at certain degree that we could not adjust to raise it to what we needed. - Phone in our room was broken. - from the information in the ads, we got 2 queen beds, so we thought we would have 2 beds in size 150-160 cm each. Instead the room consisted of 3 single beds (2 beds adjoined, and 1 was separated). - we paid the room for 3 persons, but there was only 1 complimentary mineral bottle in thr room. - not really crucial, but if the room can be brighter with more light, it would be better. Not all guests are young people who like to have romantic vibes in the room.

The hotel was very well located with spacious and clean rooms. The staff was also always very friendly and kind.

We were able to leave our luggage at the hotel until our room was ready which was very kind. However, we were just given the key to the luggage room and sent downstairs by ourselves. It would have felt more safe if an employee would accompany each guest to the luggage room and tag each luggage to each customer with a paper that must be shown before one can take their bag again. Like this we felt like anyone can simply take any bag as nobody checks and one would only realize it once the bag is gone

Breakfast was good for location. The air conditioning was excellent and appreciated after a long day in the heat. Space was great for the number of people travelling. LOVE the code for the door instead of a key - genius feature! Traveling with older teens made this hotel a great find .. even they were impressed.

There wasn't anything that didn't meet our expectations. Friendly service, helpful staff and great layout for sure. Convenient location and super walkable to so many attractions. Starbucks roastery was only a short walk and some fantastic restaurants right at the end of the road :-)

Amazing view from our room. Rooftop terrace was amazing way to see the city scape and cathedral/castle. Staff were amazing, especially Martin who checked us in late at night, his enthusiasm made it a fantastic finish to a long day. Wonderful location within easy walk to the Duomo and castle. Breakfast was fantastic and unexpected. The shower water pressure was great.

The shower cubicle in our room was a little tired and dirty. The step from the roof terrace to the lift was unexpected and my wife fell down it after taking in the views.

Incredible location for the price. Perfectly laid out a hotel room. Although it was small, it did not feel small and it was exquisitely designed. The breakfast was exceptionally good. The staff is extremely nice. And everything was very clean. It was an incredible value, and I highly recommend this place if you want to be in the heart of Milan.

I couldn’t say that there was anything that I did not like about this property. It is a great value.

Good location close to Duomo Cathedral and tour meeting location Milan Visitor center, staffs don’t bother us much, we like that way. Eventhough the hotel facility is such decent. Breakfast is not complimentary, room is small, not so clean like small condo for us but we were only stay there for 2 days to catch the tour to Swiss Alps only, not bother us much for the room conditions anyway.

Clean more carefully in the room , chairs are still with dirt.

Amazing location, less than 10 minutes to Duomo, a lot of public transport around the hotel, many restaurants, shops, etc Decent room size for B&B, comfortable bed Breakfast was pretty good, but would be great to have more hot options Very nice and helpful guy at the reception Awesome Duomo view from the room!

The main issue was the very loud AC. Apart from that, just some minor things: Bad iron & ironing board and no kettle in the room Weird scrambled eggs for breakfast No rack or anything like that inside the shower to put your shampoo, etc

Nice location, comfortable beds and linens.

I couldn’t figure out how to use the coffee machine and also when I finally did it overflowed the cup that was provided so I couldn’t consume it since it was too hot to handle/filled to the brim. It would also be nice to have some packets of creamer. The AC doesn’t work or the lack of instructions made it difficult to set the room at a comfortable temperature. Nowhere to hang your towels.

I had a very pleasant one-night stay at B&B Hotel Milano City Center Duomo. The location is perfect – quiet, yet just a short walk to the main attractions, which made exploring the city easy and enjoyable. The hotel felt safe, was spotless, and the staff were incredibly polite and helpful. It was also convenient to be able to leave our luggage in the hotel storage after checkout.

The only suggestion for improvement would be to offer complimentary bottles of water in the room for added comfort. Overall, a great place to stay!