The fact that it was warm, proximity to the metro station and Carrefour +Lidl.

The fact that is was far from city center - 45min walk, the plastic and dusty plants, very uncomfortable couch in the living room and also questionable quality for the mattress in the bedroom + you need at least 1 more warm winter cover for the bed, bathroom was not properly cleaned, lack of garbage bags. A minimum of tee/ coffee capsules were more then welcomed giving the fact that is is winter time and the guests arrived on the 31st of Dec... Taking into consideration the fact that I've spend a great amount of time completing all your requirements on the app, fotos, etc...we,as guests would have aspected a little bit more from your side. And we are some experienced travelers therefore I know what I'm talking about... Thank you.

Great location, and good size apartment. Close to shops and restaurants. 4 mins walk to metro station. Lift and air conditioning and lovely balcony overlooking the square. Functional kitchen for making meals and entertaining.

Needs a good dust in some areas and funny smell arose maybe from drains. Would have liked additional pillows and extra towels for length of stay.

Modern, clean and good location with a great balcony overlooking the town square.

No tv in the bedroom and no spare bin liners.

The apartment is clean and has all you need to cook. The balcony has a lovely view of the church. It is about a 7 minute walk from two metro stations and a large supermarket (and about 8/10ish minutes on the metro to the Duomo area). The building is nice and well maintained and the neighbours were all very friendly.

The immediate area isn't very exciting. The apartment is quite small with only small windows at ceiling height in the kitchen/living room. The walls or balcony door are not in any way soundproof so you'll hear living sounds, but the street is very quite. I would stay again for short trips (5 days this trip), but a place with more light may be better for longer term stays.

The staff didn’t respond my questions multiple times.

Good location; it’s a very modern and clean appartment

The location, comfy and cleanness

The area is a bit noisy late nights and early mornings.

They gave us the wrong code for the keybox and had to sleep outside in the cold for a night, they answered us an hour after the time that they told us that they're open and we had cold water for shower for all the days that we stayed there ,they also told us that they going to send our many back but they never did