Prior to my stay, the hotel were very responsive. The location is ideal and as a solo traveller I felt very safe. The metro stop is about a 2 minute walk away. Beyond the metro is a buzzing high street with some lovely shops. The staff were so lovely and friendly. The property smelt amazing too, I loved the Christmas scent. The property was clean.

I do think the property is overpriced especially as breakfast is not included (not the hotels fault, they just don’t have the facilities) and the room was very basic. It would have been useful if the hotel provided information in respect of reception hours. I was up and out the hotel at 07:00/7:30am as I wanted to make the most of my stay. Nobody was at reception however, I was told to leave the key at reception. Not sure how secure this is. There is a risk that a guest could enter your room whilst you’re out. The walls are very thin also so you can occasionally hear guests opening and locking their doors.

The hotel is conveniently located not far from the railway station and just minutes from the underground station 'Loreto'. It is not far from the city centre. The area (Corso Bueno Aires) is very lively and well-serviced, with restaurants, shops and anything. The side street of the hotel is very quiet. Our room was medium-sized and very clean. Personell was agreeable and friendly.

The hotel is in a traditional three-storey house, without a lift or a guests hall, even though there a small reception area.

We booked the cheapest reasonable looking place we could find for a single night's stay ahead of an early start for the airport the next morning. We had very low expectations but this place was better than we expected - an aspirational 1* hotel. Certainly no mod cons but it was clean, functional and a helpful location for getting into the city centre and to the station. It's very close to a Metro stop and on a nice street with a couple of bars at the end.

We read reviews that said the soundproofing was poor and would agree with that. Thankfully no one around us was noisy until very late but it could have been an issue. We slept ok as we were so tired but the mattress was pretty uncomfortable - you could feel all the springs. We also expected someone to be at reception when we left the hotel at 7am as we wanted to ask a quick question, but it was unstaffed.

Room was clean and looked like in the pictures. Staff on the reception was very nice and helpful. I stayed here for 2 nights as a solo traveler so I would recommend this hotel for a short stay for sure. The metro and the Central station are close so there was no time waisted on travelling to main points in city center or to the airport.

I already read pre-arriving that the sound isolation is not the best so I brought earplugs with me and slept very good.

Giovanni the concierge was very welcoming and a good communicator. The hotel is clean, neat and very central. The room although compact was equipped with everything, and the best part was the balcony which spilled out onto a garden area and threw a lot of light into the room which was such a bonus! I feel like I had peace and wasn't in the middle of a busy city. Pleasantly surprised by this!

Nothing.

Location was excellent as Metro was right beside hotel with easy commute to city centre. Staff were super helpful when my husband became unwell. We appreciated that so much. Thank you!

A nicer entrance /reception area would give a better first impression but more importantly our room was v good.

Location was good...about 10 minutes walk to either of Milano Centrale, or Porta Garibaldi. The area was fairly lively, with a good selection of dining options. The hotel itself is quite small, but the rooms are modern and clean. There is no lift in this hotel, so might be difficult for someone with mobility issues. Also the noise from the next room could be quite easily heard......nonetheless, the hotel is good value and the staff are friendly....I would definitely return again.....

Kind and welcoming staff, comfortable bed, Aircon with temperature meter, hairdryer, mini empty fridge, lovely balcony, easy check in/out process.

Nothing really, I'm not a huge fan of the area but it's quite convenient. I only stayed for 1 (very short) night so my experience is limited.

Welcomed with a smile, which was very nice. 24h reception. Very clean and functional room. A lot of plugs to charge devices. Happy to be on the ground floor as no elevator. Close to the train station (walked) and to the shopping area if of interest.

Ideal location, easy walk into the centre of the city. Room was clean and a reasonable size - fit a double bed and desk and cupboard.

Whenever you left you would have to leave your key at reception and pick it up again upon return. It wasn't actually problematic because there was pretty much always someone there - but felt strange. Also always tricky not having an elevator and being 2 stories up, but this was advertised so I knew in advance what I was getting into.