Hospitality, friendly helpful staff special thanks to Mr Yehia for all the good advises for his honest.

Quality of guests which is not the hostel fault as they can't control. Cleanliness

I was in the 6 person mixed dorm with a private bathroom, the room and beds were comfortable, the bathroom was functional and clean - and all the people we shared with were pleasant and quite. While we didn't make use of any of the shared facilities it seemed well equipped with lots to do and the staff were really helpful and responded quickly to anything we needed.

While we were there it was very hot in milan and the rooms were very hot at night - my only critique would be the lack of some form of air conditioning or fan in the room. Otherwise everything we needed was provided for.

This is a very nice and clean hostel. The guys that work the front desk are very kind and friendly and willing to assist however they can. You can see the cleaners throughout the day working hard to keep the place the way it is, clean! The male dorm for 6 was spacious and clean with an ensuite. The best time to shower is in the evening and at night because the morning time the hot water is scarce. Overall I enjoyed my night stay here and will stay again. They do have a kitchen area and hang out area downstairs. The place is gated and entry to the building and your room requires a key card.

The location was excellent, close to Loretto Metro station, and a straight shot to Duomo. The place was as great, with an awesome ‘living room’; the WiFi was strong and the staff were really nice. Hot showers and spacious.

The dorm was very dark, necessitating lights during the day; the beds were fine but the pillows were terrible The kitchen was fine, though the hostel was very quiet: when it’s busy it might prove inadequate…

The kindness of the looby staff. The ubication. The tranquility, it is not as noisy as other hostels. The cleanliness and conditions of the bathroom. The small bookshelf with books available to guests

The heat was very strong. There was a girl in the room who didn't want me to open the bathroom door for air to circulate, she said pests would come in. but she had a fan for her in addition to the one on the ceiling. Between pests and heat, it's best to use repellent. Don't forget to bring your repellent and talk to the hotel staff first. So you can open the bathroom door so much more air gets in. Due to sanitary measures, air must always circulate when there are several people in a small space.

Convenient location (walking distance to the central station), very friendly and helpful staff (gave us some pineapple for free:)), and good value for money overall

The common kitchen could be a little cleaner, but it's more of the guests' fault. Not the most comfortable bed, but doable for a couple of nights.

Its very well located, just a few minutes from the metro station. Very nice rooms and cosy beds. Also there are a lot of bars and restaurants nearby. Probably the best wifi I've ever used in a hostel. Didn't loose connection or stop working once. The staff were all really nice and helped me out with what I needed. Besides crowded, the rooms were comfy and I could sleep well during my stay.

Koala hostel was in a great location, close to a subway station, walking distance from Milano Centrale railway station and also possible to walk to the Duomo area. The staff were really friendly and helpful. There was a comfortable lounge area with lots of books and also a small bar. Despite the close proximity to excellent transport links, the hostel was peaceful at night, so I felt safe and had a great sleep!

The hostel offers a fun while meeting new people everywhere and everyday. This is my second time in Koala and both experiences have been extremely great. The rooms are either private or shared with other travellers and you can have a beer at the common area 24h open. I totally recommend it if you want to meet new people while staying in a fun and safe place

Great lobby and nice atmosphere, friendly staff. Location is really good right next to the metro station Loreto and tram and bus stops. Only 5 metro stations away from the cathedral and 10 minutes away from the Central Station. It gets really noisy by some roomates so be sure to bring some earplugs. Also, there’s a kitchen to prepare some breakfast by yourself. :)