I spent a few days in this hotel with my 3 young kids and my husband. The location was ideal, at 10-15 min walk of all the key places to visit in Naples. The hotel is extraordinarily calm and quiet which is really appreciated in the heart of Naples. The breakfast was served at time of convenience in the morning, directly in our suite and very fresh (fresh orange juice, croissants and nice cappuccinos). The hotel is also very clean, and convenient. We almost felt at home, especially as the mattresses were of very good quality. The hotel staff, especially Ilton, was extraordinarily helpful with tips, eased taxi orders etc. We will definitely recommend this hotel to our friends and family when visiting Naples !

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If you plan to stay in Napoli, don't miss Dimora Donna Elena. Our stay was beyond expectations as we liked everything about it: a) location (there is plenty of good restaurants literally 30-step away from the building), b) the building itself (it's a monumental palace built in the 18th century), c) the room (spotless with huge bathroom and courtesy drinks) and above all d) Ilton, the host (always available, friendly without be invasive, professional and kind with kids). We'll come back.

I wish we could stay longer, I also tried to book it for my next stay in Napoli but it's fully booked already. They deserve the success they're having.

Absolutely beautiful building, don't be fooled by graffiti on the large external door. Once you step through the door you leave the noise behind and enter a peaceful oasis. Our room was huge, a lovely mix of old and new. Our host Hilton was outstanding and a real pleasure to deal with. We requested to be able to check in our luggage earlier than check in time and this was no problem. As our room was ready we were able to check in early also. The building is located in a fabulous area with a lovely Piazza with lots of restaurants just outside. It is also about 5 minutes walk from Piazza Dante & Dante Metro station making it very handy to get to.

Nothing - everything was great. Loved the accomodation & we loved Naples and will definitely return for a longer trip next time.

I booked a suite and it was stunning. Very beautifully decorated in traditional Italian style. My room overlooked the square. Tea and coffee facilities available in the room and fridge was stocked with beer and water. The old fashioned lift was very quaint and you needed 10c to operate it. The hotel is reached through a courtyard which had doors which were closed and opened with your key. I absolutely loved this place and will definitely come back!

Nothing. Reception was not manned but the hotel owner/operator was available at all times via WhatsApp and he was very helpful with restaurant suggestions and accommodating any requests.

Excellent location in a lively neighborhood with restaurants and bars nearby, close to everything and easy to get to the iconic places in Naples.The room we were given was big very comfortable and quiet. Hilton our host was great always available to us and assisted us with everything we needed. Really a nice stay. Definitely I recommend this hotel.

The breakfast included with the room should be improved to basic and the bathroom lights system that turns off automatically every two seconds is annoying specially if you are shaving or getting ready.

A grand old building with antique charm but modern marble-tiled bathrooms. Rooms were cleaned and tidied every day. Courtyard facing rooms were very quiet, off the lively square. Great location in the historic centre. Very friendly and helpful host!

Breakfast was provided by a nearby cafe - with limited choice and chaotic service.

Very spacious room in a fantastic location. Very good bathroom. And very quiet - particularly given its right on the Piazza. Lots of restaurants around and taxis are always in the Piazza. Highly recommend.

The sensor lights in the bathroom are a bit annoying.. The radiator was also a bit intermittent. And the bed base was a bit smaller than the mattress. Breakfast was pretty basic - fine if you like sweets. But these were pretty minor things. Note the lift sometimes requires 10c to operate, but there are coins in the reception so it's not an issue.

Excellent location! Right in the middle of Spaccanapoli (city centre) and close to all the main sites and amenities. The room was very spacious and had everything we needed. We had a small issue with the room temperature and the person dealing with it was super professional and sorted it pretty quickly.

Check-in was done in a hurry and missed a few important pieces of information that could have avoided the small problem with the temperature in the room (see above). The shower head splashes everywhere - it might just need a limescale remover treatment - but it was a shame because the shower has lots of potential.

I love this little hotel. It is full of character, centrally located in the historic quarter, and a fantastic starting point for many attractions I wanted to see, as they were within walking distance. This is my second stay at the Dimora Donna Elena, and Hilton was our primary contact during this stay. He was incredibly helpful, providing many recommendations for museums and eating out and helping with any additional ad hoc requests.

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Dimora Donna Elena is a superb, friendly and quiet place. A small boutique hotel in a beautiful palazzo located just a few meters away from the lovely piazza del Gesu and convent Santa Chiara. The perfect location in the heart of old Napoli. A very special thank you to our host Ilton who was so helpful and welcoming. I will recommend this address to all friends visiting Napoli and I’m very much looking forward to staying there again.