The hosts on arrival 101% amazing showed us how to get in and out through security doors then gave us beautiful French champagne and strawberries, just to relax , our room was outstanding , capri suite with outside terrace private garden, the hotel would easily class as 5star , decor was amazing breakfast ordered day before brought to our room anytime we wanted , made to feel super welcome and lovely couple , we will definitely be booking this hotel for future visits to Naples as bang in the middle of city

Having to leave to go back home as we wanted to stay here

It was a fantastic stay. We were so well looked after. Very helpful and very welcoming. The facilities were exactly what was needed - rooms spacious and comfortable. Service was excellent. Location was also good being near the railway station (ideal for getting to Pompeii and arriving from Rome). Also easy to explore City from where we stayed. Giusi went the extra mile on several occasions to help us find places to visit, transport arrangements and restaurant recommendations. Exceeded expectations on all fronts. 10/10.

it was all great. Everything ran smoothly from when we arrived until leaving.

Staff was very nice and friendly. They let me check in early since the room was available. In addition, they provided me with a late breakfast that day, espresso and a cornetto! I was not expecting this. The breakfast options are quite expansive and quite a lot of food. I was very impressed. Room was very nice and clean. Comfy bed, bathroom wasn't super tiny, but not huge either. Really good room.

Its close to the train station (which I wanted. I was only staying 1.5 days), it's a loud area. I wore ear plugs, but just be aware. Also, since it's close to the station, it's not a nice area. I did walk around and wasn't too worried, but I'm a fairly large man, so it definitely is different for me. Again, worked out perfectly for me, since I had a couple tours that met from the station and left near there, so for that, it was perfect.

10 minutes walk to Centrale Station, three secure doors and gates to get into the building plus a guard in a booth in the lobby. Building and elevator and hall v. clean. Welcomed with glass of Prosecco and some fresh fruit. Room and bathroom spotless. Quality linens and towels, many toiletries and hygiene products. Three hairdryers!..?, and an iron and board. Good lighting all round. To-order breakfast delivered to room on a cart promptly at time required. Plenty of food to set you up for the day. Grazie Ricardo, for being a great host!

I booked a quadruple room for more space, but was given one with a double bed, which they separated into twins for my friend and I. Not really a dislike, but a bit puzzling as I booked months ago. The room was still charming!, and really we were only there one night, so it was fine. The owner is so nice, he walked us to a good pizza restaurant nearby where we did have the most delicious pizzas. His friend owns the restaurant.

You arrive at an old tenement block on the corner of the busy Piazza Principe Umberto with a cage lift to take you to the first floor, all very ‘Ripley’. Once inside you are in an oasis of calm opulence with high ceiling room, great bed and all the facilities you need, including breakfast brought on a trolley in the morning. The small balcony is great to watch the traffic chaos over breakfast!

You have to accept that the area near the train station is a bit edgy and the piazza is noisy, but the sound proof doors onto the small balcony work great, it’s 15 minutes walk to Centro Histórico and there is an excellent restaurant Mimi’s 50m away if you don’t want to go far, plus a couple of bars/cafes.

Very friendly staff, Great breakfast served in your room with lots to choose from, Great view to people watch, Great recommendation for amazing restaurant nearby, Free water each day, Mini bar was reasonably priced with a good selection, Comfy bed, Large room, Great facilities.

The only thing I can think of is the lamp didn’t work, probably just needs the bulb changing. I forgot about it though so it wasn’t an issue to us.

An amazing haven in the shabby elegance of Napoli. The welcome & service was exceptional. Both Manuella & Richard were on hand 24/7 for all our needs. The breakfast was generous & in the room, what’s not to like. Location wise, just on the edge of the historic old town and close to the station, perfect! We would highly recommend & maybe revisit one day😎 Merci & grazie xxx

Nothing.

Room was perfectly equipped and tidy. Cleaned every day. Host was extremely nice and helpful - was waiting for us downstairs when we arrived. Very convenient luggage storage option - you receive card that allows you to get inside and pick up your bags. There is also toilet and shower available - we had flight back late at night so this was very convenient.

Hotel very clean, staff very friendly and helpful. Lovely breakfast with a good choice served in room. Central for all public transport so easy to get around

The area was very busy and noisy and extremely dirty...rubbish bins overflowing everywhere. Luckily the room was very well sound proofed for night time.

We stayed here both coming and going as we headed to the Amalfi coast. It is in a central location near the airport and the train station. Still, it’s an easy walk to the touristy part of town. The room was large and had everything. The bed was really comfortable. The space was spotless and thoughtfully loaded with towels, robes and slippers, coffee maker, fridge, table and chairs, toiletries. The staff was very friendly and attentive. Neighborhood is safe and lively. It exceeded our expectations.

We have no complaints. We were staying in Naples for long and this tiny place was great, more than we expected.