The room had very new furniture and facilities. Everything worked well and was kept clean during my 5 day-stay. Hot water, good shower. The room had also an air conditioner what was very useful since the weather was hot. The street is also very nice with very nice bars and restaurants out of the too touristic spots in the city center.

I had some problem of communication with the manager who is also responsible for the check-in. I arrived one day before the start of my stay, and then I discovered that there is no reception on Sunday. When I called the hotel phone number the manager was very rude and did not let me explain my problem. Later he understood that I was in fact a guest and did all the best to make me have a good stay. I really appreciated that the next day I could check-in my room much earlier and the last day I could leave my luggage on the reception for the whole day. But it is always important to have in mind that the hotel does not have a 24 hour reception everyday.

The room was clean and the bed and pillows were comfy. The AC worked well, and quickly. We left the AC unit powered off when we were out during the day, and only turned it on when we came back in the evenings. No issue cooling down the room pretty quickly. Towels were changed every other day, and the location is near the metro, grocery stores and lots of restaurants and cafes. Definitely would come back here if ever in Naples again.

This is typical of any place we stayed at in Italy, but do not leave soap bars lying around the bathroom sink or they will be removed when the room is being cleaned. I prefer a specific soap brand because I have sensitive skin, and both here and another hotel in Rome would throw out my soap bar if I forgot to pack it away and left it in the bathroom. It wasn't expensive soap at all, and I could buy more at the grocery stores in Italy, just a hassle when I forgot to pack it away.

The hotel is in a fantastic location. I'd arrived in the evening so wasn't sure exactly where I was, but in the morning discovered that the Santa Chiara cloisters were literally behind the wall opposite the hotel, Spaccanapoli was around the corner, Piazza Bellini was a short walk up the same street - and all the other main sights were so close too! The hotel is located in the heart of the old town, but within walking distance of the Spanish quarter, Piazza Plebiscito and the port for ferries tothe Amalfi Coast. Vincenzo was a lovely host and the room had everything I needed for a short city break - the bed was comfortable, there was AC and a ceiling fan, a mini fridge and safe, and the bathroom was modern with a big walk in shower.

The staff was amazing. We arrived in the morning and our rooms were all ready for us. Clean and comfortable! They upgraded us to the top floor so that all six of us could be together. Slept like a baby! Cafe next door was wonderful with cappuccino and croissants. Make sure you get the discounted ticket from the front desk before you go over there for breakfast. The shower was small but there was great water pressure and really hot water!!!

67 steps up to the room means you'd better pack light! Good leg workout for all the delicious food you will eat.

Room size is OK, the location is perfect - right in the city centre and close to most attractions, restaurants, bars, shops etc. There are power outlets near each side of the bed, together with bed lamps and nighstands.

Sometimes there is noise either from the street or from the neighbouring rooms (the walls are very thin). The light in the room was poor, since its windows are on a side road which doesn't get natural direct sunlight.

When I decided to visit Naples for the first time last year, the Heavens itself guided me to make a reservation in Hotel Meublè Santa Chiara Suite. After that first staying in the Hotel, I’ve already considered landlord Vincenzo and landlady Maddalena as my friends. This year I’ve visited Naples for the second time, and the feeling was as if I came home. That is the way I was hosted. I’ve never experienced better hospitality on any of my travellings: such spontaneity, good mood and problem solvation along the way. This time I’ve took somewhat wider room, but even the last-year’s wasn’t bad. The bed is more than comfortable. The reservation included a small fridge in the room. Internet is working perfectly and fast. Hot water is perpetual. The rooms are tiding literally every day before noon; sheets and towels every third day. Professional personnel, and professional hotelier services. Not to mention that the Hotel is situated amidst the old city centre and everything is in a few minutes walking: museums, churches, bookshops, souvenirs, main railway station and metro. One thing is certain – when I am to visit Naples next time, my reservation will be at the Hotel Meublè Santa Chiara Suite and nowhere else.

That I couldn't stay longer

For someone travelling alone that was perfect. Everything was clean and comfortable. There was a TV I didnt really use, the bed was large and comfortable; the bathroom fully equiped; climatization and wifi worked well. Very calm. No issue during my trip and nothing to complain about. The neighbourhood was situated in the center of Naples from where I could easily reach most of the monuments and famous places of the city. I enjoyed it.

Perfect location in the heart of Napoli. There are a lot of bars and restaurants nearby and it's easy to get everywhere in the city. The neighborhood is lively, it can get a bit noisy at night, yet no problem for sleeping. The staff is very welcoming and happy to help. Rooms are basic, but comfortable and very clean. I'll come back here when I will be in Napoli again.

Staff very friendly and went above and beyond with recommendations. Location excellent beside many delicious restaurants and bars. Within walking distance to the metro and coast. Room big and bed very comfy. Fantastic bathroom and strong wifi too. Highly recommend.

Nothing.

Very knowledgeable and friendly host, Vincenzo. Keen to recommend the good food around the estate and also tips and tricks to get around the city. He was very patient in showing me how to access my room when I faced issue working with the keys. Problem solved in an instant!

Corridors and staircases were a bit dark but we can get used to it.