Very clean and spacious! Very modern and in a brilliant location. Great communication between Francesco and us, I’d highly recommend!

The bed was a bit bumpy and generally uncomfortable, perhaps a new mattress?

We couldn’t have chosen a better place for our stay in Naples! The accommodation is beautifully designed, modern, and comfortable—perfect for unwinding after a day of exploring the city. The location is ideal, close to everything yet in a quiet and safe area. But what truly made the difference was the hospitality: the host and the team are absolutely wonderful, always available and ready to share great tips on where to eat, what to visit, and how to experience Naples like a local. We felt at home from the very first moment and will definitely be back!

The location was superb, right in the centre of the old city. It was amazingly clean, with lovely touches like the biscuits and refrigerated drinks when we arrived, and the over-sized double bed was a godsend for us, especially as I'm 6'5" tall. The windows also did a great job of keeping the nightlife sounds out, but amazingly the city did sleep at night - not 24 hours of hubbub. Aircon worked flawlessly.

The buttons on the room safe didn't work too well, so we didn't use it. There was a short issue with the toilet cistern taking a while to fill. but that resolved itself (possibly a busy time for the water system in the apartment block?). That's really it though!

Francesco was amazingly friendly, helpful, efficient and professional. His level of communication was fantastic and he really strives to make guests as happy as possible. The facility was immaculately clean and the welcome snack basket was such a lovely and much appreciated touch. The location is 10/10!! Everything you need at your doorstep.

The A/C unit malfunctioned but this is not a fault of the host, this was totally out of his control and he went over and above to fix it. He kindly moved us to another room and the staff relocated our belongings whilst we were out on a tour. Superb service and immediate action taken on this. Thank you !

Great location in the middle of the Historic centre of Naples lots of tours within walking distance. Felt safe the whole time we were there. Lots of Cafe bars restaurants within walking distance.

Cobbled streets made it difficult to drag luggage. Due to the entrance being in an ally cars could not really get to it, so you need to walk a short distance. Also the entrance is difficult to see as there are no large signs, and it's just a small tag on the gate of the building.

Quiet, beautiful refuge in the bustling streets of Naples historic center. The room was very clean, which we loved. The air-conditioning was a dream in the sweltering Naples summertime. We were so cool, we used the duvet in the closet, which was wonderfully soft. One of the best parts was the property manager who was at our beck and call for every question and concern. We were so comfortable for our one night stay (to catch a plane at 6AM) that we ended up asking him for delivery options as we ayes to stay in. He was quick to reply. We so appreciated him! Thank you, Francesco!! Our stay was excellent!

Both the cab and the airport service had a hard time finding the It’s Rooms Naples location. So we had to roll our bags up and down a steep cobblestone hill. Quite a feat in summer heat and busy streets. That’s more the taxis fault than it is the property. Perhaps others won’t have this problem!

Incredible central location with ace views for people watching. Beautiful room and great size. Very clean and wonderful details included. A lift was a wonderful and rare thing to have in these buildings and very appreciated at our age!

Mattress hurt our backs, with or without the topper on (partner has spine problems so this often happens but younger people would probably not have this trouble!). Fridge wasn't very cold but then the weather was really hot haha

The location is great for those who want to be in the mix of historical center. Vibrant, active, and busy street life right around the corner. Loved the proximity to the various underground aqueducts/tours, shopping, food, tourist shops, and nightlife. Beds were very comfortable and rooms were good size. We liked the mini bar had complimentary items and good coffee. Communication with Francesco was excellent and prompt.

Had a little trouble with the wifi connection in certain parts of the room but Francesco was attentive and worked to resolve quickly.

This is a beautiful property! I highly recommend a stay here. I arrived late and even though the check in instructions were clear and easy to follow, Francesco was waiting for me. The entire place was lovely with fun artwork. My room had everything I needed. Thy even left free snacks and drinks in the minibar! The location, in the historic center, was close to restaurants, shopping and the port. This was the last stay in 2 months of travel..I stayed in many nice hotels and B&Bs. This was the best! If you can get a room here, do it!

Nothing.

We traveled with our older 2 children. They thought their bed was a bit hard. My husband and I thought our bed was ok. Nice touch with water and snacks left for us upon arrival. They accommodated us to store our luggage upon arrival and am of departure. Everything was clean, our bathroom was a little small, and the elder children had a larger room and thus larger bathroom. Overall, I would recommend this place to travelers!

All was fine.