Have to be honest, when I first approached the hotel I was a bit dubious its behind a large wooden door, the lift is antiquated like something from a 1930's movie, but that's the quirkiness of the place. The Hotel is set inside a large historic building, its a gem inside an unassuming facade, it tastefully done up and totally modern. Staff were excellent, Hotel all very clean, room was comfy, Breakfast had plenty of choice. The hotel is very central to all the sights

Staff couldn't do enough, very friendly & helpful, went above & beyond. Felt very secure. Lovely twin room. Fresh linen & towels. 2 pillows each bed. A/C was a Godsend. Full length mirror with socket near. Plenty of hangers. Drawers in wardrobe. Bright bed lights & sockets. Fridge, balcony. Spacious bathroom with rain shower, plenty of hot water. Shower gels. Hairdryer. Lots of choice for breakfast, cereals, all sorted breads, toaster. Pancakes, pastries, eggs, bacon sausages and so much more. Supermarket close by.

Would prefer removable shower for when I didn't want to get hair wet, but not a big deal.

The (upgraded) big room that I got, with a comfortable bed, a nice shower, and the surprising breakfast: so much to choose from. The place is a modern, renovated place on the second and third floors of a very old building. If you are standing in front of it or enter the common main door of the old apartment building it looks old, and so is the little elevator that brings you to the reception at the third floor. But once in the reception or the breakfast area or inside the hotel floor, everything is surprisingly modern, clean and nice. The staff is kind, service good. I look forward to coming back next year.

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We had a very pleasant stay at Napolart. Staff was super welcoming, warm, friendly and caring. Upon arrival they marked on a map many recommendations on what to see and do. Our room was spacious, even with the sofa bed opened into a bed. Breakfast was delicious with many options. Also options for vegetarians. One member of staff was extra courteous, showing us new pastries/cakes once they were ready to be served. We stayed here on our way to another destination. Based on our experience and the warm feeling we got from Napolart, we would love to come again to this hotel and also exolore Naples more. I had read in some reviews the hotel might be hard to find and some people had trouble checking in. There is a smallish sign "Napolart" next to a big wooden door on the street, google maps bring you right to it. We were a bit late so the normal check-in had just closed, but with one phone call someone came in a few minutes. The hotel is on the 3rd floor, lift uses 20c coins, but you will get a token from the hotel for free lift use once checked in.

Shower was clogged but we declogged it easy. Perhaps more frequent drainage cleans would be appropriate, but could also be that previous guests just had long hair.

It was only a short walk from the port after we got off our cruise ship, less than 10 mins. The area was nice. The breakfast had a wide variety of items that were all delicious. The staff were very friendly, helpful and courteous, and gave us alot of suggestions for a few things to do for our last afternoon. The rooms were lovely, and were clean and inviting. I love how you can actually go out onto the balconies, unlike most places in North America. I especially like the building; the small wooden elevator and little courtyard at street level gave it alot of character and made it truely memorable. Thanks again for being our home away from home for our last night in Italy.

The sign out front could have been a little larger, we walked past the door the first time without noticing it.

It's my hotel of choice in Naples, close to the port if you want to day trip or overnight in beautiful Ischia or Procida, or if you want to brave the crowds on Capri. Always super clean, comfortable with lovely breakfast, family run hotel that I am always glad to support. It's 5min walk to Teatro San Carlo if you are coming for the opera, one of the most beautiful theatres in Europe and the oldest. 15min walk to main shopping drag, and 10min walk to the seaside promenade. TIP: do not book balcony room, it faces the busiest main road, take normal room instead, and sleep.like a baby.

Nothing really

The location is excellent, very central, with easy access to key areas. The room I stayed in was spacious, with two floors separating the living and sleeping areas, which was great for work. There was also a kitchen. Breakfast is served in the courtyard just outside some rooms, and it starts quite early, around 7 AM. I liked the central location, the friendly and kind staff, the spacious room with two floors, and the cleanliness.

The WIFI and cellular service were almost non-functional in the room, making it difficult to use the internet. The noise from breakfast being served in the courtyard, starting around 7 AM, was disruptive when I wanted to sleep in.

Good breakfast (with unsweet possibilities like eggs, ham, cheese). Staff very friendly and willig. The breakfast room is rather small, but there is a nice terasse, when the weather allows to sit there. We had a small room, but absolutely sufficient for a short stay, plenty of storage space. Everything was clean. Location was perfect - 10 minuts by walk to anywhere (the port, metro stations, old town, Spanish quarter, bus to the airport).

Prepare 20 cents for your first ride in the elevator (it is paid), after that you will obtain the token from the host.

The hotel is located in a historic building with a doorman. To enter the hotel, you first need to pass through the big front gate, then take an old elevator to the third floor, and then pass through another 2 solid gates to enter the hotel, which made us feel very safe. The staff was very warm and friendly, running up and down the third floor to greet us. And they were willing to provide luggage storage services. Our room was upgraded to a beautifully decorated and stylish loft with 2 bathrooms. the breakfast is good and being well-serviced. We were very satisfied with everinthing.

It could be better if the toilet in the living room had an exaust system.

Our family had a great time at Napolat! Too near to the metro Municipio with many good restaurant options and a good market around it. We could know great places in the city as Piazza Plebiscito, Galleria Umberto I, Quartier Spagnoli and the Historical Centre, on foot. The people at the front desk were very pleasant. The breakfast was perfect with delicious options of food and beverages and the people on staff attended us with so kind and joy. The room was perfect – so elegant, well decorated, clean, fragrant, and all works perfectly: good bed, sheets, towels, shower, air conditioning, TV, amenities, and a spectacular hair dryer. As it was our first time at Napoli and we arrived on Sunday, we didn’t realize the Napolart was in a (beautiful) historical building, because of it we didn’t know that we needed coins to the elevator, but easily the door was open by the intercom and the hotel provide us with credits to use the elevator. We felt so welcome and safe. We recommend Napolart!