Stay for 5 nights and absolutely loved it. Close to the train station and easy to walk navigate all over the city and beyond. The hotel is plush and elegant. Staff were lovely and helped us navigate to where we needed to go. The star of the show is the morning breakfast served on rooftop terrace. Views of the city and Vesuvius every morning with included breakfast was an amazing treat. The food was amazing as well, we came back for the evening dinner service. It was excellent. Comfortable and incredible room and hotel. Miss it.

My only complaint would be the noise from outside. We had a balcony, and despite the sound proofing, we heard sirens all the time and made sleeping difficult at night. But it was worth it for the views and balcony. Nothing the hotel can do but just something to be aware of.

Comfortable, spacious room with a balcony. Potentially noisy environment but good glazing and shuttering allowed us to have a good sleep in a very busy area of Naples. Excellent breakfasts and dinners in a great outdoor area with views of Vesuvius. Helpful reception and restaurant staff. Convenient for old town and Central Station. Just generally very professionally run.

The adjacent area had a lot of people sleeping rough on the streets so the surrounding environment is not the best. However you have to balance this against proximity to the station, the old town and the port all of which we wanted to visit.

Spacious room, always clean with good, reliable air conditioning which is a must in Naples….The staff at the reception was very helpful and provided some good tips. The rooftop restaurant was fabulous… very good food and original cocktails. The staff was attentive and the service was excellent….went back a second time. Kudos to the chef who grilled the perfect beef filet ! Right around corner from the hotel, you can purchase tickets for the 24/7 hop on hop off bus tour and just a few minutes walk away at the Garibaldi Terminus you can join a pre-booked day trip tours such as those to the Amalfi coast or Pompei.

Location is good with all necessary amenities nearby such as small food markets, pharmacies, restaurants and shops but some shady people in the area so need to be vigilant walking mostly at night…. must say never felt unsafe, though.

Fantastic hotel with really friendly and efficient staff members. Extremely helpful answering questions about the surroundings and assisted us getting around with arranging the taxi services. Rooms were excellent, clean and had all the required amenities. Breakfast was excellent with a wide variety of options. The view and setting on the roof top restaurant was breath taking and a lovely area to relax and have a sundowner or just take things easy. Directly across the train station if you require access to a train. The square with various restaurants are very close. The area can come across as not safe but it was a pleasant time with no incidents. Will return if I am ever in Naples again.

Very spacious room, with views on 2 sides on the Piazza ánd Corso Garibaldi . Early arrival at 12noon was facilitated on the spot by earlier check in, since the the room was ready or vacant. Great service . Professional staff all over who understand what hospitality is all about . Breakfast room is good and a good start of the day. Did not manage to make aircon less cold, but did not ask reception either . Tea and coffee facilities in the room and a fridge with water and other drinks at a price, but who cares in the middle of the night? :) Great lighting everywhere for who likes old world style..

Bathroom is not the biggest, but the shower is besides small also dangerous with very loose floor drain and the ‘usual’ mold sings around the glass fittings . Household services go check on bathroom of room 309 , it’s unworthy of the rest. Check behind the washbasin too, the woodwork needs Some TLC .

Fine property, good facilities, very clean.

We were charged additional 20 Euros because the second room had the names of the two occupants (Jorge & Maura Szendiuch) but the number of occupants on the reservation was “1”. The additional charge made mo sense.

Room had everything that we needed, the view from the balcony of Piazza Garibaldi was superb. Transport links are excellent with it being just a short walk to the subway and the train station. The roof top terrace has the most amazing views! We had breakfast in with our room rate and the selection was enormous!! Staff were welcoming and courteous. It was really helpful to store our luggage on the day we checked out - this gave us an entire extra day in Naples. To say the hotel is on a majorly busy road, we heard no road noise through the very effective windows!!!

Only minor niggles and really just personal preference - pillows were a little soft and the air con just didn't take the room down to cool enough for us

Whenever I go to Napoli, I stay at the Una Hotel. This was my 10th stay there. The location makes it an ideal home base for exploring the Naples area; it's like an oasis from the city. The moment you walk through the door, you feel welcomed and safe. The front desk staff are extremely polite and helpful, and the level of service is exceptional. Our hotel room was clean and quiet. The air conditioning was nice and cool, which made for a great night's sleep. The breakfast buffet offers a plentiful variety of food, including a range of meats, cheeses, pastries, scrambled eggs, bacon, and fresh fruit. There is spumonte, fresh juice, coffee made to order, and a giant slice of honeycomb! The staff is attentive, efficient, and welcoming. We had dinner on the rooftop, and it was exceptional!

Everything was great!

The location is super convenient to the central train station and about 20 mins walk to the shopping and main tourist sites. The room was spacious and well kept. The bed was very comfortable. The reception was very courteous and helpful.

I didn't realize that the hotel was in such a busy area. The first day arriving was a bit of a culture shock as it is like a Moroccan bazaar walking from the station to the hotel. Once I got over that, it was fine. The breakfast was a disappointment (as it typical in most Italian Hotels) and I would not recommend taking the breakfast option. Better to go out and have some authentic quality breakfast from Napoli.

I stayed at Una Hotel in Naples with my adult children. The room was spacious and clean. The staff was professional, polite and very helpful. We had dinner two evenings in the hotel's restaurant. The morning brunch is exceptional! The views are great and the quality of food was very good.

The hotel was great, however the location at night is a little intimidating. We chose the hotel for its convenient location to the train station as we used Naples as our base for tours in the area. We ventured out the first evening, and stayed in the remaining nights.