We stayed for one night & found Orvieto utterly charming.The view from the Hotels 5th floor is incredible, and the marble staircase leading up to the rooms is beautiful. Our room (5th floor), bed along with the bathroom was spacious & comfortable. The hotel has a classic italian grand house area by the reception, well maintained & impressive on entrance. The hotel itself is well located just a side street away from the busier area, very peaceful. The server at breakfast was the friendliest person we met at the hotel, welcoming & attentive.

The reception staff were efficient but not exactly friendly or welcoming. No lift to the 5th floor & on leaving the lift entrance was blocked by cleaning equipment. We found a significant amount of dried bird mess on the outdoor seating on the balcony which we had to clean as we didn't want to complain & then wait for a cleaner. The shower has no tray to store shampoo etc. No shampoo was left for us to use only shower gel. Some scuffing to the walls which made the room feel shabby. Breakfast overall was ok, the hot food wasn't great. No wi-fi on the 5th floor which is unacceptable. For the money paid for a superior room, we expected more but for one night, the view made up for these issues.

we loved everything about Grand Hotel Italia! The room was wonderful — clean, spacious, comfortable bed, and a balcony! As great as the room was, the staff is the real star as they went above and beyond any levels of service one might reasonably expect; twice leaving the building with us to help us find locations we had missed. TRULY WONDERFUL! and, the included buffet breakfast was the best we’ve had during our month of travels through Italy. Grazie Mille!

There is nothing to dislike!

Great location- central & quiet. Lovely spacious light modern room on top floor with fabulous views. Modern bathroom that needs holder in shower for toiletries. Plenty of storage & comfortable bed. Wifi kept dropping out. This is a four star hotel that should have reliable & very secure wifi throughout. Urgent need of upgrade. Very good breakfast with plenty of choice & quality. All staff friendly & helpful.

Great location, lovely hotel and fabolous breakfast. Great rooms and wonderful, helpful staff. Sadly we only stayed for one night. The rooms where clean, spacious and we even had a balcony.Good value for money i will higly recommend this hotel if you are visiting Orvieto.

Grand Hotel Italia, Room 504 was lovely, with a comfy bed, a large terrace with table and chairs, a city view, and very close to the center of Orvieto. We also had slippers and robes. AND the breakfast was delightful with helpful, gracious, hotel staff.

Not a thing!

Great location in the middle of the town. We had a room on the 5th floor with a wonderful terrace and a view of the town and the valley below. Staff were very friendly and helpful and gave us the tips on what to see which was invaluable. We parked in the square right next to the hotel because it was non-market day. Room had Aircon Would book again.

Breakfast was a little perfunctory and the coffee was filter in a big jug. Could do with a kettle in the room.

Beautiful property , very helpful reception staff- took our bags up , which was extra helpful with the lift not going all the way to 5th floor. Lovely cool lobby to wait in while our room was prepared and enjoyed a perfect Aperol Spritz for only €5.

No shelf in shower

the view from our room on the 5th floor was wonderful. the room itself modern and clean. the situation of the hotel in the city center is great too.

the sound isolation within the hotel is a disaster. you hear every movement outside your room very loud. the breakfast is served in a room without any windows which has absolutely no charm.

The gentlemen at the front desk went over and above our expectations to help us with our luggage, arrange a taxi for us, provide useful Information quickly, and one gentleman responded to my call at 6 am for additional toilet paper & delivered it to my door in less than a minute! Fabulous service,beautiful hotel,great location!

Nothing,everything was perfect!

Hotel is in a great location and has clean rooms and a good breakfast.

One of the guys on the front desk was quite off hand, which I didn't feel was necessary and we did not feel very welcomed by him at all.