Room led on to outside balcony with enchanting panoramic lake view. Restaurant was fabulous for both breakfast and evening meals and waiting staff terrific.

I stayed for five nights on a room rate rather than a trip rate. I asked for the drinking water in the room to be topped up on the second day and was told it was only provided for the first night only. This seemed a little odd, as I was paying the same double room rate each night and as I was travelling alone, so was eating only one breakfast! This seemed a little mean (and very un-Italian), as there were no coffee facilities in the room either.

The location right on the lake is amazing. Very nice hotel and staff very helpful. I booked a room with a lake view and was told we had an upgrade when we booked in. Not sure what this was as room exactly what I booked! Perfect location in the town of Riva and the restaurant and bar very good. Special shout out to Manuel very friendly. We arrived with a car and staff very helpful at assisting with parking in an underground car park a short distance away. The hotel is in a restricted drive area so be sure to inform them if you have a car. They will sort it all for you.

The only fault we had with this hotel was that our room was right opposite the maintenance cupboard and on the first day we were woken up at 7am by crashing and banging!!!

We LOVED the location. The property gave perfect directions (We recommend you drive into the protected zone to drop your bags, then park otherwise you’re dragging your bags for an 8 minute walk from the parking garage). The complimentary breakfast was great, it was nice to enjoy it right on the lakeside. The staff was incredible. The woman who checked us in was amazing, she even wished us a happy anniversary when we arrived. It was nice to see they took the time to read our notes, we appreciated it and felt it added a lot. Near the hotel, there are two restaurants we’d recommend for any guest within walking distance, I Momenti and La Còrt Cucina & Vino.

This hotel is perfectly situated right on the lake at one end of Riva del Garda. Our room overlooked the square, which was great, but if I was staying longer, I would have booked the lake view room. The famous monument right next to the hotel is a big tourist attraction and looks amazing, but beware the bell rings as early as 7am! Our room was average size with everything we needed apart from a kettle, etc. We had a lovely little balcony to sit on. The bed was very comfortable and clean, good space for wardrobe and drawers. Very close to lots of restaurants, shops and the boat excursions.

Definitely missed having a kettle in the room

Location

Room too hot! A/C not cold enough

Very comfortable hotel in a great location by the waterfront at Riva del Garda. My room had a comfortable bed and a modern en suite bathroom. I ate at the hotel restaurant and food and service were very good. Very good breakfast on the hotel terrace. I requested a parking space which was nearby in a shared hotel car park and I was able to unload my luggage at the hotel itself by the reception giving me clear instructions about how to enter the ZTL. Overall a very good experience.

Nothing.

The hotel has a fantastic location right in the city center, with amazing views from the windows. Breakfast is included, and the added touch of prosecco was lovely.

The parking is paid and quite far from the hotel, which was inconvenient. The hotel itself is very basic and simple, and the check-in process took much longer than expected. The hairdryer provided was nearly useless—drying your hair with it was a challenge.

This is a lovely hotel on a busy square right on the lake. Checking in was a smooth process, with friendly staff. You can drive directly to the hotel, to unload, then you are directed to a car park about 5 minutes walk away. Very easy. The room and bathroom were spacious and had everything we needed. Breakfast had lots of choices and was delicious. If we visit the area again, we will definitely stay again.

Excellent location and staff very helpful. They very kindly went above and beyond for us on our arrival with regard to XTL. Good views and lovely breakfast. Plenty of space in the room and lots of extra facilities.

Finding our way through the myriad of zones of limited transport, ie pedestrian only unless you’re dropping off luggage was a nightmare. Had we known what to expect we would have asked the hotel about the car park before arriving and packed a small bag for our two night stay and then walked from the car park which is outside the limited zone and we would have avoided the mistakes we made following the sat nav and possibly incurring a fine. Google maps on your phone does not recognise ZTL it seems!

Amazing location. The views from the terrace on the roof were breathtaking. Nice and accommodating staff.

There was a lot of noise in the room from the street and from within the hotel (neighbor rooms). There was a light on the terrace that turned on early in the morning and it wasn't possible to close the curtain the way that would cover it.