Nice staff. Good location. Good breakfast. The room was simple and a little bit used up already and need repair but there were everything we needed and generally we are very satisfied with the choose of hotel.

Shower was defective. We were there in January and room was little cold during night.

best location just five mint walk to termini

wifi little sloww

Location was great, staff was really friendly, Colosseum is in walking distance. It was also clean.

Room was a bit small, bad wasn't long enough. Water pressure was a bit weak.

We really liked the extremely friendly staff; they helped us with all our requests during our stay. The rooms were clean, and the breakfast was varied (although for some cultures, it might have too many sweet options and not enough filling food). The hotel is close to Termini Station and other means of transport, and the terraces in front of the hotel are great. Overall, we were satisfied and will definitely return!

We didn’t like the elevator, which can only accommodate two people and is quite old, though I understand that it is part of the building’s overall structure—an upgrade would be very useful! Although it’s not related to the hotel, it’s worth noting that after a certain hour in the evening, there are a lot of homeless people on the street. Being near the train station, we didn’t feel very safe after 10 PM, but this is strictly a personal opinion and has nothing to do with the hotel itself. We also recommend more breakfast options, as we ended up eating the same thing every morning for four days.

I had an incredible experience at this hotel! The location couldn't have been more perfect – right in the heart of Rome, surrounded by fantastic restaurants and within easy reach of both the train and bus stations. Being able to walk to all the major tourist attractions was a huge plus for me. What truly made my stay outstanding was the warm and friendly staff. Their hospitality went above and beyond, making me feel right at home. I can't recommend this place enough for its unbeatable location and the wonderful people who work here. If you're planning a trip to Rome, this is definitely the place to stay!

The breakfast was not good enough

Convenient for the Termini, and transportation, the Serena is a well run hotel over several floors, served by a cage lift. Reception was efficient and friendly, and much appreciated. I stayed in a single room which, to be honest, was small, but comfortable, with a big window to the street. Good linens, pillow, very clean and pleasant bathroom. A good hotel choice!

The single room is on the small side, so not for the claustrophobic, or those with much luggage, though mine had a big window which helped.

The location was very convenient. About 4mins from the Rome station. 7mins from the metro. Pretty near to all the main attractions. The breakfast was okay. The room was very clean and good for 1 night. The bathroom and shower was nice.

The lady receptionist was rude. She saw us coming to the reception however she decided to make a phone call on loud speaker. Then she demanded money without explaining what it was for, after paying her I google it up and turns out its the city tax. I asked her how does the storage door open and she just kept on shouting instead of getting up and helping.

I like this hotel because of its convenient location. It is so close to Termini station, so if you travel across Italy, this variant will be the best. The room was small but clean, good air conditioning, it was important for us because the temperature was +37+38 in August in Rome. The staff was friendly, they explained everything that we wanted to know. I think the breakfast was good, it was an ordinary European breakfast (coffee, juice, bread, cheese, jam, croissants).

The bed seemed hard to me. The mattress could be changed.

We loved everything about the hotel: friendly staff, delicious food, warm, cozy, and comfortable atmosphere.

The only thing we missed in the room was a kettle. We love drinking tea and have it every day, so having a kettle in the room is very important to us. Perhaps the hotel could provide this for our next visit, and we would be happy to return here again.

Friendly och helpful staff. Great location, only about 20 min walk to the Colosseum and the train station is just around the corner. Lots of restaurants nearby as well. Hotel rum was enough for 2 nights, bed was a little hard for my taste but good pillows and the shower had great water pressure. Breakfast was good but average, coffe was good but more bread options and maybe some veggies would be good as well. Lots of yummy treats.

My air-conditioning didn't work and there was no water in the fridge, as stated on the booking.