Beautiful hotel in fantastic location. Breakfast was amazing and the entire staff were fantastic.

The hotel doesn’t have updated heat/air system. In March, the heat is still on for the building, which makes sense. However, our room was very warm for a good night sleep. We could open the window, but the noise outside was very loud starting at 3 or 4 am. There is nothing the hotel can do about it, it’s just how it is. Lovely hotel and staff.

What a fabulous hotel in a great location. Very traditional, antique style furniture and surroundings. Room was very comfortable with a sea view. Staff were extremely helpful and friendly, from Fortunato the Porter, who met us at our car and carried our bags into the hotel and offered to take them to our room, Emmanuel who checked us in and escorted us to our room and the breakfast/ dining room staff. Breakfast was superb with everything you could wish for. Room and amenities were immaculate - even a small biscuit/cake and “Goodnight” note on our bedside table each evening. Small things that make a big difference.

The rooms were quite big, with a full sized tub and shower. The housekeeping staff is incredible. They did a great job and were very kind. The hotel itself is in a good location and is very comfortable.

The front desk staff were generally friendly but never provided much help. They would smile and be nice but always a bit aloof and not very interested in genuinely solving a problem or providing advice. It's hard to describe exactly, but we felt a bit like they didn't think we were rich enough to spend much time on. The dinner was extremely overpriced and easily the worst meal we had in Italy. They give you free bread and glass of champagne at the beginning, then inform you that everyone is expected to order at least two main dishes to cover the cost of the bread and champagne. I am vegetarian and there were not two vegetarian main dishes, which displeased the waiter.

The room was big, clean, elegant, and comfortable with a wonderful bathroom (spacious and well-equipped). It had a good bed with good pillows. The location was amazing, close to everything you need to visit in Siracusa. It felt safe to walk around both day and night. The staff was very kind and professional, especially the team working in the restaurant. The parking was easy and convenient. The hotel has a big terrace with a view of the coast, and breakfast is served there. The experience is incredible. You can also have some cocktails there at night. The breakfast offers infinite possibilities of what to eat with great quality. The hotel has a private beach that opens in July and August.

The air conditioning worked, but it could be stronger. In the room next to where we stayed, there was someone with bodyguards, and the bodyguards were outside the room all day watching the aisle. It was very uncomfortable because we said hi to them, and they didn't respond. The private beach should be open in mid-June. The weather is hot enough to make it necessary.

All Staff we met were charming and very helpful and the room was extremely clean. Breakfast and coffee all excellent quality. Served on lovely rooftop bar/restaurant with a great view of the beautiful place and the sea. The lounge areas were spacious and quirky with books about Sicily to look at. The location was great, sea front and everything easily walkable. A lovely town with plenty of things to do, eat and drink. Thanks we had a great stay!

I think we had a standard room, so possibly others are different, but it felt small and a bit cramped. There was an upper mezzanine level with a sofa, TV and a small table (with lace Doily), but we didn’t need that. The writing desk and fridge would have been better up there in my opinion, and would feel more spacious around the bed. The decor was quirky, 1980s art deco style, a bit like what I imagine to be a good cabin room on the Titanic. Bathroom was also cramped, the fuss pot in me noticed a few chips in the bath and a couple of rusty screws, but shower had decent power to it.

Great location

The suite was quite expensive and very strange layout - a mezzanine area that was accessed by narrow staircase and not really usable. Entry door opening into bedroom. The room itself was comfortable but the sea view was basically obscured by the huge curtains and hotel signage outside our window. Annoying when you lay a premium price for a product that pretends to at that level. Buying cocktails at the hotel rooftop dining area was THE most expensive we have paid in Italy, Spain and France for our entire trip!

Parking is there but it is quite difficult, the spaces were very limited; the breakfast was great. Our room was nice, but because we were on the second floor we heard a lot of noise from the kitchen upstairs including very early and very late in the day. Overall we enjoyed our stay and would most likely will come back to the same hotel; it was generally a lot of fun.

The hotel was located on the sea front with fantastic views from their roof terrace. The room was very comfortable and clean, decorated in keeping with the age of the property Breakfast was very good - buffet style but with the option of additional freshly cooked items at no extra cost

The bar was basically in the restaurant and when we went for a drink we were placed at a table in a corner and seemed to be forgotten about - a separate bar area would be better

great location, the hotel definitely has an old school vibe which is fun, but just be prepared for it, wooden panels and heavy curtains. breakfast on top floor was really good and peaceful vibe with view over the water/marina. There is private parking available for guests staying in the hotel. 2 Minute walk into old town, if even. Nice and helpful staff! :)

the room was like a duplex, two floors w bed and bathroom "downstairs" and a couch "upstairs". The room felt very cramped and we hardly could fit our two luggages in there on the lower floor. So idk i feel like the bed should be "upstairs" in order to make it feel more spacious because now the upper floor was basically unused sqm and lower floor felt very cramped.

Outstanding location, lovely renovated palace with lots of artefacts and decorations. Breakfast very good in Rooftop restaurant with top views

May have been unlucky but Thursday the noises started in the street from around 3am - garbage truck - laundry truck which was loading and unloading for 2 hours with noisy trolleys and then the street sweepers arrived for another crescendo.