I am very glad that I chose this hotel and Cannaregio. The apartments are located through the courtyard. We had a wonderful room on the 2nd floor with a very nice view over the roofs of the houses, peace and quiet. Everything was thought of in the room, there was tea and coffee, even milk for coffee and a refrigerator. The room was clean and tidy every day, even our dishes were washed. There was also a kitchen next to our room, where there were both dishes and a microwave. A very wonderful hostess with her son, she recommended a lot to us in Venice, for example, where to hire a gondola. 10 out of 10! I recommend it to everyone. And Cannaregio is simply a wonderful place with its restaurants on the canals. Real Italian charm.

Missing kitchen towel.

The location is excellent, in a quiet courtyard within an area of plentiful, good quality restaurants. The walk is nice, in all directions and it's an easy walk to the Bus/Rail terminal. Like all of Venice, the surrounding area is clean and there's a choice of shops, including a fantastic Spar very close by. The whole building is air-conditioned, clean and tidy. It's typical of Venice and although the decor is not modern, I found this simply adds to the charm. The room has air-condition, a fan, coffee machine, fridge, safe, comfy bed and a decent bathroom with a hairdryer. The host is amazing, I couldn't think how anyone could be better. There was water in the room, coffee for the machine and some little cakes. Clear, plentiful contact and information from the host and always quick to reply to any questions. Personally, if I return to Venice this would be top of my list.

Nothing

Very friendly and welcoming host. The hotel is run by a lovely family and we were even expected at the gate by their son for the check-in, it was a very nice gesture. Overall a pleasant stay in a very nice neighbourhood, central to the S. Lucia train station (ca. 12 min by foot) and a great starting point for visiting all attractions Venice and the Veneto region has to offer. Clean, spacious room with very nice and well-equipped bathroom. Even more, the room has a kettle, coffee machine and mini fridge and tea and coffee are provided. Our room was on the first floor next to the well-stocked community kitchen, it was very quiet. We also appreciated that we could store our luggage after the check-out in the morning. We will definitely be back when in Venice. ¡Muchas gracias!

Nothing, everything was great.

the staff were amazing the room was so clean we had bought a bottle of wine and the next day the staff had left wine glasses in our room our room was cleaned brilliantly every day the building is in such a private square with two safety gates and feels so safe while being on a nice welcoming lively street in the evening till about 11 weekdays anyway the little bars and restaurants well outstanding I would happily book this accommodation again and would recommend it to anyone

don't open the windows in the evening u will get a mosquito or 2

Well located to Vaporetto platforms and easy to access major attractions. Supermarket, restaurant, bars & Café are around 10 minutes of walking Nice and clean bedroom could accommodate 4 of us in a 2 double-bed bedroom with tea, coffee & water. TV, wifi & WC/Shower attached to the bedroom. A must-come bed & breakfast place with a Very professional & helpful staff. Mrs. Soledad is very nice and welcomed me with my little family very well. Mr. Stefano even helped us for informing us about change in train timings. The staff even arranged the keep our luggages even after our checkout so we could enjoy Venetia till our last moment to take our train.

Antica Raffineria is run by a wonderful family, kind and helpful. The rooms and corridors are freshly painted. Nice art on the corridor walls. The room was clean and daily maintained, well-stocked with water and snacks, which was a wonderful surprise. We felt very safe in the area, even when coming back late after midnight. Location-wise, the hotel is in the heart of the famed Cannaregio and close both to the Santa Lucia train station and the vaporetto/Allylagoona station (this partucular vaporetto spot does not sell tickets). We walked everywhere, including with luggage from the train station. 15-20 min on foot to Rialto bridge, 30 min to San Marco square. Within close proximity, there are many retail stores. Right outside the courtyard, you come on to a canal with a sidewalk with many small, affordable, well-visited restaurants. Among them is Sullaluna, a bookstore/cafe, which is one of the hidden gems in Venice. Try their organic food, capuccino and the fantastic Proseco made in the owner's winery. There is also a well-stocked supermarket just meters from the hotel and a great little bakery with a few gluten-free pasty items, too. If you are in Venice for the Biennale, look for the Grenada pavilion nearby and Zeng Fanzhi's exhibition at the Scuola Grande della Misericordia at the end of the canal.

The facility lacks a washer/drier, but there is a highly-rated lavanderia within 18 minutes walk.

Fabulous facility off the beaten track away from the noise and bustle of Venice. It was just a short walk to the main street where all the shops and activities were. It was a short walk to the Santa Lucia Train Station. It was a short walk to one of the Vaporetto Stops. A 'Grocery' store was close by as well as bakeries and fresh produce. Many restaurants were close by. The 'staff' were extremely helpful with things to do and how to get around. The airlines had lost my baggage and the 'staff' took my information and dealt with the situation as I toured around town enjoying the city rather than dealing with the problem. The room was very clean and a decent size. The Air Conditioning worked nicely.

No Breakfast. But this wasn't a 'Real' problem since bakeries and a supermarket were close by.

The hotel has new owners and they are doing really great. The room is spacious enough, good bathroom with bidet and hairdryer, soap and shampoo to take a shower. In the room you find as well coffee machine and kettle, a bottle of water and some biscuits. There is as well a small fridge in the room. Bed sheets are very white and clean, towels are big and soft. Well located near the railway station or a stop of vaporetto. City center is not so far away. Bars, pizza, wine shop are only 200 meters away. I want to praise Soledad and other owners for their service, attitude, smile. Always ready to help, to answer the questions and to find the suitable solution even before and after check in and check out. It was a pleasure to stay in this hotel and to get acquainted Soledad, Stefano and Isabel.

the location was amazing, the room was very clean, and there was THE FRIENDLIEST STAFF EVER!!

The only thing that wasnt right was the broken air conditioning system - it all beginned when we’ve arrived, we were calmed by the staff, that they are trying there best to make it cooler (it was very hot back then). they were trying to make our time at this hot place better - we recieved a second fan, the staff was keeping in touch with us due to the „hot” problem, informed us, and at the end we recieved a big refund - and thats how they did their best.

The location is perfect, not too crowded but very reachable from everywhere and many things around. We were in a super comfy room and views to the canal, nice beds, coffee and water…The staff were VERY nice and extra helpful. We had a little problem with the toilet and they really did all they could and more to fix it super quickly and make it as comfy for us as possible.