The hotel has plenty of character and short pleasant stroll from most of the places. We were welcomed by Alessandro - his service was second to none - ranging from booking the restaurant to advising on the best route to view most of the places of interest. He really made us feel welcomed.

We had no views from our room at all; in the end it wasn't a big deal, as we spent most of the time being out, but it was a disappointment

Really friendly and helpful staff A/C in the room (essential) Nice quiet location with only a little walk to the main tourist spots (St Marks square, La Rialto bridge etc..) Not very many rooms at the hotel Nice and quiet Clean

Needed a little bit of work on the outside of the building (but then again so did most of the buildings in Venice) Little bit of maintenance work needed on the main stairwell Small but adequate selection/choice at breakfast (don’t go expecting too much) Was not told that there would be a City tax to pay at the end of the stay. It’s not a huge amount but it would have been nice to know in advance:(The authorities of Rome apply a city tax on all hotels which is charged and collected by your hotel. The tax requires a contribution of 4.00 Euros per person per night for 2 and 3 star hotels, 6.00 Euros per person per night for 4 star hotels and 7.00 Euros per person per night for 5 star hotels)

Great location with lots of restaurants, shopping etc . Alessandro at the front desk was amazing. Super friendly and helpful with great recommendations for nearby restaurants etc

My room was pretty small and just by the entrance. Otherwise it was perfectly fine for the price

Room: The room was nice and fresh. The AC worked well, a life saver during summer. Breakfast: The food that was offered was good, but the alternatives were not many. Nice breakfast area. Staff: The staff was great, very kind and helpful in every possible way. Location: Good, between the train station and the biggest tourist attractions.

Room: The only downside was perhaps the bathroom that was not newly renovated as the rest of the room. The showering cabin was old, like the rest of the bathroom. Some wall tiles were missing. Breakfast: The alternatives were few. You ended up eating the same rather simple breakfast every day which would not justify the price you had to pay for the breakfast (especially not if you compare with other hotels). The breakfast area was quite small. The above mentioned problems are easily fixable if you take the price we had to pay for our stay into account.

The personnel were nice and they even gave us some of my pullovers, which I have left in the room after we were checking out.

The room we have entered the first night was totally cold and was freezing. There was conditioner which was on 16 grad even outside was 0 degree. We tried to change the temperature on it and went to bed as we were very tired after travel. Hower, neither during the nights nor in the morning it was not warming. We were freezing all night. In the morning we have changed the room, where was too warm, and the room was lower quality.

Great location- and staff, helpful and friendly. The building beautiful.

Our room was very small - and located close to the lobby.

I had a room for solo use, so in my experience solo travellers are never given the best rooms.

more selection at breakfast. scarmbled egg and bacon was a rather poor quality.

Location very convenient to reach by foot all the iconic Venezia area but still out of the crowd. Cannaregio still feels more local and has a lot of nice bacari

The room was stunning and quite spacious and grand; aside from our room's beautiful ceilings and floors, throughout the hotel there were gorgeous period pieces and art work. Also the breakfasts were simply delicious! I'd like to thank Alessander at the hotel for helping to make our trip to Venice so memorable and wonderful! Your suggestions of places to go and walking directions saved the day! You are a treasure! You made sure that my friend and I were both comfortable and had the best stay in Venice. You even helped us find seats at a nearby Michelin star restaurant.

The air conditioner didn't cool the air as much as my friend would have liked. However, I was totally comfortable!

Hotel is in a fab location. 10 minute walk from the airport water taxi rank. Lots of shops , bars & restaurants within few minutes walk. About 10 mins to Rialto Bridge and 20 mins to St Marks Square. Room was large & full of character with high ceilings - you can imagine how it looked as a palazzo - a bit dated but clean & a lovely double bed , lots of space for hanging clothes. Breakfast was simple but enough to start your day & keep you going for a day of sight seeing.

Tea & coffee could have been replenished as we did have to ask for extras and also milk on a daily basis. Small niggles but after a day of walking a cuppa was much needed.