What a hidden gem that hotel was! The palazzo is in the heart of Cannaregio. Everything is close by, yet the area of the hotel is quiet. A really well-preserved palazzo that stays in time capsule, with a beautiful private garden and a classic venetian feel. Our room was big, clean with fabric tapestries, a wooden ceiling, and a canal view. A rich breakfast buffet that includes your order of coffee served in a beautiful space, or if you preferred, at the garden . The staff was really friendly and made sure that we felt welcome. The room also included a bottle of prosecco as a gift that we enjoyed with some food from a closed by restaurant in that beautiful garden . I would really love to stay there again.

It was beautiful and well maintained. The garden was serene and relaxing. The breakfast was delicious. The staff were attentive and caring at all times. We particularly loved just relaxing in the shady outdoors during heat of the day and later on in the evening.

Nothing at all.

Plus: Fantastic location, charme of a old palace, very special atmosphere, staff taking care of of you. Minus: bed was not so good.

Charming hotel full of character with a lovely calm courtyard garden. Good air conditioning in the room. Great location - central but no too busy.

Access from the water taxi is more difficult than it used to be for people who are not so agile. This is due to the new poles being further out. Steps at the water gate could do with an extension. Either that or get dropped off at the Ca d'Oro and walk.

The hotel is very conveniently location (easy to get to from the airport, to visit Murano/Burano and within a short walk to most of the major sight seeing spots). It has a lovely garden, a good breakfast selection and wonderful staff. I thoroughly enjoyed my stay at the hotel.

I loved the timbered ceilings, it was the exact room I was hoping to get. The welcome bottle of Prosecco was a nice touch, and the breakfast buffet was quite good. Desserts and beverages were made available late in the afternoon. All of the staff were exceptional, very attentive, and I was made to feel welcome.

It was a little difficult to find Palazzo Abadessa, because Venice can be confusing for a first time visitor. My room was a bit noise sensitive, it overlooked a foot bridge where people would congregate. There was an outdoor gymnasium nearby where youth would practice playing ball, but generally it was quiet after 10 PM. There was no AC in the room, so I had to sleep with the windows open. I got several mosquito bites as a result.

Beautiful hotel, good location, peaceful and quiet, nice and helpful staff.

The beds are a bit on the short side and they could invest in some comfortable pillows.

Our stay was truly enhanced by our magnificent room. It was a feast for the eyes and undeniably grande. The staff were exceptionally accommodating, providing a level of service that further enriched our time in Venice.

Great place: authentic, historical, well-placed, and excellent staff! It is my 5th time in Venice and this was the best place.

No new toilettries after check-in.

Extremely well maintained heritage property. The family and staff are very sweet and always serve with a smile.

Nothing. Everything is fantastic!