The property was in a perfect location, the staff gave great directions on how to get there from the airport and as we were a late arrival gave instructions on how to self check in. It was so close to Rialto and we managed to find our way easily around the city. Room was clean and the maid came in everyday. We had a late flight home and we were able to leave our luggage behind reception to enjoy our day.

The tv was small and only one English Channel, wasn’t a major issue would have just been nice to have more choice. Also more plug sockets would have been good, I could only find one that we could use with our adaptor plugs. Two very small details, which would not put me off staying here again.

Our family of four stayed at this hotel for two nights and three days, from June 18th to 20th. At our request, we were kindly allowed to check in one hour earlier than the standard time, which was incredibly helpful after a long, exhausting journey under the scorching sun, carrying heavy luggage. At the reception, we were welcomed by a very polite and friendly gentleman who answered all our questions and showed us to our room. The room was clean, well-prepared, and the bed linen was fresh – which for me is absolutely essential. If I ever have concerns about the cleanliness of bed linen, that hotel is immediately off my list! Our room had been freshly cleaned before our arrival, again on the second day of our stay, and after our departure on the third. I would especially like to highlight the wonderful service of Señora Dusya, who speaks Russian and was very helpful in answering our questions, as well as those of other Russian-speaking guests. She was the one who kindly informed us on the day of the vaporetto (waterbus) strike, advised us to keep an eye on updates via phone, and provided other useful tips during our stay. In fact, I noticed her even earlier – a petite lady who often walked past our room, always busy with something and quietly humming to herself. She was always smiling and radiated positive energy. The hotel is perfectly located in the historic center of Venice, with some rooms offering a beautiful view of the canal. Just across the courtyard, there is a charming pizzeria with reasonable prices and great food – clearly a popular spot based on how many people were dining there. On the day of our departure, the hotel staff kindly allowed us to leave our luggage with them until the evening. Though the hotel reception closed at 19:00 that day, and we needed to collect our bags at 20:00, Señora Dusya graciously agreed to stay an extra hour just for us. We were incredibly grateful for this act of kindness.

We had a large, corner, en-suite room overlooking the square. With the windows open you could hear the energetic street sounds from the shops and cafes below, but with the windows closed, most of the noise was blocked. We were surprised how sound-proofed it became. The room had air conditioning, so we used that at night. If you're sensitive to noise, bring a sound machine. The location was great. There are shops and cafes all along the paths, and it is just a 5-minute walk to the Ca'd'Oro Vaporetto stop and about a 6-minute walk to the Rialto Bridge. The train was a quick 10-min Vaporetto trip from Ca'd'Oro. Really, this was a most convenient place. Everything is easy walking distance -- which is part of the charm of Venice! We stayed 3 nights.

The hair dryer was weird. I was glad I had brought my own international hair dryer and plug adapters. Remember that in much of Europe, face cloths are not provided. If you use one, bring your own.

location and stunning view of canal

no breakfast

The hotel is amazing and it just represents the style of Venice. The manager was very friendly, polite and kind. The workers clean the rooms every day around noon. About location - really incredible as one of the canals is just under your windows. We could take lots of pictures on the bridge that you can see in the photos here. There are lots of nice and cozy restaurants and cafes nearby, so it's so easy to find a comfortable place to eat or just refresh yourself a little bit. And the same situation with shops)) It took us only 15-20 minutes on foot to get to the main bridge of Venice. So I'm absolutely satisfied with the hotel's service and highly recommend it👌✨️

The location is good, but not ideal for a family, as the windows overlook a very crowded place that does not sleep until late at night. Otherwise, everything is great: comfortable beds, enough space inside the rooms, warm and clean.

The windows overlook a very crowded place that does not sleep until late at night; that is not so comfortable for older people )).

The location was fantastic. Right in the middle of everything yet so quiet. The room was decorated nicely and everything was very clean. The staff were friendly and let me store some drinks in the fridge at reception. I was able to store luggage too. I really appreciated having someone at reception available up til 7:30.

Everything was great, but a small fridge in the room would be a bonus.

Great location, very clean, helpful staff, shower pressure and temperature was perfect. Supermarket is 1 min walk away. Multiple restaurants, bakery etc right outside the door. Receptionist was very helpful when helping to organise transport to airport in the middle of the night.

Power of hairdryer was very weak. Noisy at night however this is unsurprising due to central location.

- very central location, easy to reach by vaporetto (Rialto, Ca´ d´Oro) - very clean rooms (with historical charm) - had a small (as often in Venice), but very quiet room (facing the inner courtyard, which is OK for a business trip like mine, when silence is more important than the view or a romantic atmosphere) - stable and fast WiFi - very friendly & helpful staff (concierge) plus: good fruit bar downstairs in the same complex and great breakfast restaurant directly across the street ("10 mtrs.")

Location was perfect , very central to most of Venice ands beautiful rustic feel in the hotel. Clean with good bathroom facilities and a easy check in and out. Staff were friendly and definitely would go back there.

Minor thing was that we didn’t have breakfast at the hotel however this we knew when booking but 5 meters from the hotel entrance has the perfect coffee shop that sorted that problem . Again a minor point that didn’t spoil the stay