Breakfast was better than expected. Hot breakfast including bread, scrambled egg, boiled egg, Real fruit juice, milk, bacon, fruit, waffle, potato. Little bit noisy from railroad. But, no problem to stay. Very good location. Close to Little italy, Marine time museum, and Old town trolley stop. We need to wash cloth after Sea world socking. But no laundry machine. Than was only discomfort to us. Waterfront park was 1 minute from hotel and very good to kids playing. No hot tub.

No laundry machine, No hot tub But all things were good especially breakfast.

This place was much nicer than I expected. It's a great location - across the road from a nice park and the waterfront, and walking distance to most things. Room was super comfy, especially the bed. Good aircon. Breakfast was fab - you can even make waffles. Has a salt water pool and a small fitness center which aren't huge but also aren't crowded and do the job. There's an ATM and you can buy basic essentials from reception. The staff were exceptional, especially during a really busy time and they even decorated the hotel for Comic Con. I loved it and will definitely stay there again.

Nothing, I loved it

Best value for your money- half the price of other hotels in the area. Great downtown location near the bay, restaurants, and is just a short drive to Balboa park. The rooms were clean and comfortable, and parking was secure. Being downtown San Diego, I thought there would be more unhoused people, but I was pleasantly surprised by how few I saw and how safe the area seemed. I definitely would recommend for families or anyone looking to enjoy Downtown San Diego without spending an arm and a leg.

I don’t have any complaints. Being from Texas my kids thought the room was freezing cold. I think the AC was set to 62 degrees, California and Texas have a different idea of hot and cold. We were able to turn it up to 70 and all was well.

We stayed 2 nights in this hotel. Absolutely perfect location! We had no real agenda other than to visit Maritime Museum. We were in walking distance! That was the major perk! No driving is needed! Walked around the neighborhood and strolled into Little Italy! The room was perfect, and the beds were so comfortable! I knew that once I hit those pillows, and I would fall asleep! The breakfast was good. No complaints about that. The 2 gentlemen at the desk were quite informative and were helpful with our questions. Very friendly as well, approachable. This was nice. Would we stay again? Heck YES! This is perfect location and great scenery all around!

Rude people during breakfast. Didn't seem to appreciate the complimentary breakfast and left a mess.

Staff were very friendly and helpful. For example, the pool area ran out of clean towels, and the front desk staff took care of it immediately. Breakfast was excellent - a great variety of options for all my kids. Great location - could walk to the embarcadero, playground right across the street, tons of great restaurants nearby, and easy access to balboa park

Elevator is under renovation, which we didn'trealize till we were on our way - would have been helpful to have more clear signage about which set of stairs went to lobby, etc.

Location is excellent. It is just a few blocks from Little Italy so a short walk over for lots of restaurant choices. Right across the street is a park with a very fun playground for the kids. It is only a block from the harbor through the park. It is also just a 10 minute walk from Seaport Village (or one could take the tram, which is right by the hotel). Although the tram is right there it didn't bother us at all.

I wish there was a little more storage in the room (e.g. a chest of drawers) where I can put our clothes out instead of living out of our bags. The heated pool is nice although a Jacuzzi would've been even better. The gym is small, feels a bit claustrophobic.

Great location. Very close to a trolley station, near the bus that takes you to the airport, very close to restaurants and cafes in Little Italy

Overall, the facilities are well kept. The pool is a bit small, so I would not recommend this hotel if you are looking to spend a lot of time in the pool. The elevator is being renovated so it can be a hassle sometimes, with guests waiting the single operating elevator, but it’s understandable given the situation.

Great location and comfy rooms. Have stayed here on multiple occasions.

The issues with the elevator renovations have been going on for over a year and it is incredibly inconvenient specially when traveling with kids and luggage. You may have to wait 5+ minutes for the elevator to show up only to have it full of people and having to wait for the next available elevator and hope there's room for you and your family. We ended up taking the emergency exit stairs to the parking garage

I picked this hotel for the location as I was in town for the Diamondbacks' baseball game. I had asked the hotel to come in early to hold my bags. When I returned, check in was easy and service was great!

I had a car, so wasn't sure about the parking. I was surprised there was only valet parking available. But I was prepared for the cost. If I remember right, some of the plumbing fixtures were also loose in the bathroom.

Location! Walking distance to just about everything! Liked having Greek yogurt available for breakfast! Rooms were clean and neat!

Didn't like the doors in the front being closed in the morning. I understand why they do it, but it's a bit inconvenient! Good breakfast but would prefer a few more gluten free options like Cheerios as cereal which are gluten free for a quick grab and go. Wasn't aware they cleaned every other day - didn't mind but would have preferred to know that.