From the valet to the receptionist & all the staff there, very friendly and helpful. The room was great. Beautiful view, and I loved that they had a full-size fridge, kitchen, dishes, and silverware. Everything I needed was in our room. The bed was very comfortable, and there was also a pull out couch. Extra pillow & blanket. The complimentary breakfast was delicious, They had many options. They also have a little market where you can buy snacks, sandwiches, and other food items. We stayed there for an event that was at the waterfront. It was walking distance for us, so that was a plus. I definitely recommend staying there. Beautiful hotel and exceptional staff.

Everything was great, nothing to complain about.

Great healthy breakfast options with varied daily offerings. Our room had beautiful view of the pool and USS Midway. Clean and a lot of space in the room with everything-needed kitchenette items.

Sound through walls from above and adjacent was loud at times. Refrig had a sour smell although looked clean.

I love the most there are kitchen appliances in the room, fridge, cook tops/stove, microwave, coffee machine, dishwasher, sink, even simple cooking & eating utensils (pots, plates, bowl, spoons & forks! Sofa Bed can convert into a bed, that my 10 years old sleeps there. The Mini Market Downstairs, My daughters & Myself love it, and The Laundry (Washing Machine & Dryer) on Level 17, Perfect for a family with your kids like mine, Also very beautiful location, view from our room is amazing.

No room service.

Location was good, kitchen amenities super helpful for someone traveling with an infant, free breakfast, nice pool and rooftop bar.

No housekeeping was available everyday, crib took 3 requests to be delivered in the room, but when it did it was nice and comfortable for baby.

Reception staff talking about other customers while I was waiting to check in. Also, got charged twice when I prepaid for the room. Also, staff member checking me in was not entirely clear with her questions. In other words I had to finish her thoughts in trying to understand what she was saying. Overall not impressed with the check-in staff.

The hotel was perfect for our little family of three! We had almost all the amenities we needed that made traveling with a toddler so much easier. The location is also incredible. So many things to do and see right outside the hotel itself or within walking distance/a short drive. We would definitely stay again and recommend this hotel to others!

I wish there was a bathtub in our one bedroom suite! There were only showers available and our toddler hates showers haha.

the views from our room and by the elevator were amazing. Breakfast so delicious, and staff so kind and helpful.

please don’t charge your guests to park there. we are already paying a good dum of $$ for the rooms.

The included breakfast was very good, especially the waffles! The staff in the breakfast area were very helpful and friendly.

No in-room safe ... wish this had been highlighted in advance.

Location, very friendly and helpful staff

No complaints about the property

Great Hotel in Downtown San Diego.