Our daughter has SEVERE allergies, and her and our son really needed to stay at this hotel because of The YAL Convention this past weekend. I was apprehensive because you are pet friendly, and she is allergic to animal dander. I requested a deep clean. You told us you would do what you can but there were no guarantees. The room exceeded our expectations. It was so clean. Our daughter had no reaction whatsoever and she always has a reaction when we stay at a hotel. Thank you so much! Housekeeping was super nice as was the manager Vanessa!

ROOM UPGRADED TO DIFFERENT FLOOR.... MARRIOTT BONVOY CARD... VERY FRIENDLY AND HELPFUL STAFF... LOCATION OF ROOM NEAR ELEVATOR ... BED VERY VERY COMFY

I LOVED HOTEL... BUT REALLY ONLY STAYED ONE NIGHT... SUNDAY, CALLED AND EMAILED ABOUT NOT CHECKING IN TIL NEXT DAY... BUT... I UNDERSTAND ROOM COULD HAVE BEEN GIVEN TO ANOTHER GUEST.. NO WORRIES WOULD STAY AGAIN CLOSE TO EVERYTHING

Check in process was a little weird but Paul Dunlop did a great job figuring everything out. Our room was pretty large. We really liked the Continental Breakfast cards and the pool was pretty good. Also, we were not expecting the hotel to charge up our car before we left. That was AMAZING.

The bathroom was of a good size. But, my daughters had trouble reaching the bottles of shampoo & conditioner in the shower because they were mounted too high on the wall.

Our room was beautiful! The hotel itself is impressive looking and has good facilities. The staff were next level amazing. Victor who checked us in was so lovely. And the concierge Susanne was next level - she is the Yoda of concierges. So knowledgeable and helpful and wonderful.

Nothing. Maybe the cost of parking?

We liked the staff on the reception desk, the concierge desk and in the restaurant . Well located to downtown attractions

Rooms are probably a bit tired. Our shower recess leaked badly

I liked that it was pet friendly, affordable valet parking, and I loved that the guest specialist made sure we had a paid dinner for our anniversary.

a lot of employees didn’t talk at all while checking us in and or when it came to us asking them questions, they were not interested. Also in our booking confirmation, it showed hot tub and heated pool. which had neither.

Conveniently located. Nicely appointed.

Shower never stopped running. Couldn’t turn the water completely off. Room temperature difficult to adjust to a comfortable temp. Very noisy. Street noise constant even on the 11th floor.

Great location. Breakfast was really good and plentiful. Staff was very accommodating and pleasant. We came during a pretty large convention, and we felt just as attended to as the corporate guests. The vouchers and tickets they give you as apart of the amenity package is great as all. Usually properties just charge you, and don’t give you anything so that was a nice perk.

Nothing. I would say that the connected plaza has been closed for a while, so if you want a shopping type experience it takes a little more of a walk.

Restaurant and bar was very good. Staff was friendly and helpful. Housekeeping did an excellent job on the 16 floor during my stay.

Parking not convenient at hotel. Way too expensive.

Location, staff super friendly, heavenly beds, good gym

TV doesn't have apps. Not that you go to San Diego to watch TV but my son was sick and we needed to spend a couple of days in the room convalescing. The TV options were poor, no movies and no way to put on Netflix, etc. Also there is a $25 "destination" charge a day, was unaware of that when you make a reservation