I thought everything was great, the rooms were clean, nothing fancy but was perfect for our needs. The pool and outside accommodations were great. We had young kids and the playground was a pleasant surprise. The kids loved it. The pool was clean and had plenty of seating and lounging areas. To our surprise an ice cream truck actually pulled in with the music playing and everything. It was a great flashback to my younger days. They even had breakfast, with all the fixins. Definitely recommend it for families. A nice alternative from your traditional hotels.

Fairly nice place to stay, on the highway, close to Niagara (15 min drive), nothing to see around, a really good mall 10 min drive, 15-20 min drive to restaurants. I mean its a one night stay type of thing if you are travelling to/from Niagara and dont want to break the budget. Staff is super nice and friendly and they make up for a "tired" hotel and rooms. Breakfats was fun - coffee and make your own waffles.

Bed are too soft, rooms ideally need to be at least repainted, otherwise - you get exactly what you pay for.

It was a great location for going to Niagra Falls. Not too close, not too far. Plenty of places eat eat near by.

The cleaning staff was supposed to clean our room and it was clear they were in our room but all they did was move the x-tra pillows we had on the bed we were using, back to the other bed and that was it. They didn't make the bed we were using or empty the trash or give us fresh towels. I was very confused by that. We were asked at check in if we wanted maid service, which was supposed to be included, and we said yes, but that is all we got. I still can't figure that out. Lol

My spouse and I truly enjoyed our stay. Adriana at the front desk went above and beyond to accommodate us—her service was exceptional. The location is excellent, conveniently close to restaurants, the falls, shopping outlets, and entertainment complexes. It’s also very family-friendly. Highly recommended!

Everything was wonderful! The only area that could use improvement is the noise from the heater—it was a bit loud at times.

Location, room was renovated

As european, I really dont understand and dont like wearing shoes inside. Everything was clean except floor. It was cleaned, but not enough so I could walk barefoot.

The breakfast was good. It served the Basics. Make your own waffle . Always my Favorite ! Scrambled eggs, bacon, cereal, muffins juice and coffee. Hot and replenished quickly. The area is very small, so get there at 7 or after 9. There is a small seating area outside. I choose to take ours to the room. Don't forget your tray ! It's under the ice bucket on the table. There is an actual table/chairs to sit and eat.

The air freshener in the lobby. it was over powering. Even if in there a short time.

Staff was cheerful and helpful. Niagara Falls are very close. There was bacon and eggs for breakfast at the weekend. First we had to change room because there was no water coming from the shower (we could not switch it over). We got another room fast, so everything was cool afterwards, but also it would be great in case these things could be checked regurarly by staff not the guests.

Location, amenities and convenience to attractions and food.

Bathroom was dirty. We a were asked if we would like a service, it was t performed. I asked about it again on the second day, same still not done. I went to get fresh linens, the were still in washer and dryer.HOWEVER, the manager graciously adjusted our bill and took responsibility. That spoke volumes to me that this location still had employees who weren’t afraid to be accountable.

Free breakfast, parking right outside rooms, really cool playground

Was not informed of a $200 deposit required until check in. Staff did not explain properly and started our trip poorly. Checking out, a different staff explained it and was very empathetic to the situation and eased our tension. Also didn't know the pool was outside until arrival. I believe both these problems are with Booking.com.

Nice and comfortable place my wife was happy with it so that says alot. Nice location around good eats and close to the falls. Staff was very nice, they even give you a card to a nearby pizza place for convenience. Pool is a bit small but has a nice little playground next to it for the kids. But overall nice experience.

I didnt like that you had to request housekeeping, we stayed there for 2 nights luckily we had our own towels cause we had like 3 towels the whole stay. Also the floor could have been cleaned alot better before we arrived, we attracted mad dirt on our feet and we only stayed in the first night. last issue isnt their fault but so many bees in the area so be careful if you are allergic