The food was amazing! There was a lot of food that was local and enjoyable to eat. If you enjoy seafood, then the food was delicious and presented so nicely. The onsens were very enjoyable to soak in, with a choice of 3 private and 1 public onsen. Very considerate extras - combs, razors, cream etc in case you need and the service is fantastic. Extremely friendly and helpful. We loved the location as it is about 25 minutes to get to Gora to sightsee or 40 minutes to Lake Ashino. We enjoyed sleeping to the sound of a river at night. Was so peaceful, soothing and relaxing.

Some of the sliding doors were a little squeaky but it wasn't too bad. Also, as it is a Ryokan they make the bed where you eat so you can't lay on your bed.

Our stay at Fukuzumiro was one of the most unique and wonderful experiences of my life. We were in Japan for two weeks on honeymoon and were recommended this traditional ryokan by a friend. I'm so glad we stayed because it was an incredibly special experience - from the moment we arrived and exchanged our shoes for slippers and our travelling clothes for traditional yukata, we felt like we'd stepped into a different time. The room and the whole building are spectacular - all wood and paper panels, tatami mats and screen doors, right beside a beautiful flowing river, up against the mountain - it looks like an old Japanese painting. There are several onsen hot spring baths available and we were able to book a private one (just put your room name onto the list in the foyer, it's really easy). It was so luxurious and relaxing, and after this we went back to our room where our kind and attentive hostess laid out the most incredible multi-course meal for us. Just try everything - each dish is more delicious and exquisite than the last. Our futons were very comfortable and the sound of the river lulled us into a deep sleep. The next day we opted for the Japanese breakfast which was almost as extensive as the dinner, and another onsen session. This is a real VIP experience and a taste of old Japan - worth every penny.

This place felt like stepping straight into a ghibli movie! The view from the window looked out over a river and a tree in blossom. There was so much space, the staff are really kind and helpful, the location is great - walking distance to the town and station for adventures but on the outskirts for peace and quiet. The breakfast was an experience in itself, we felt really spoiled. The Onsen was just beautiful, we booked a private one because you can't wear a swimming costume, really easy and cheap to book and just stunning.

Only downside was a shared bathroom with no shower - this didn't cause any major hiccups because you shower before you hit the Onsen anyway, and we shared with one other room. It was a bit tatty compared with the rest of the place, so be aware and book your Onsen with shower unless you're happy to share the public (single sex) one. I was too shy!!

We arrived before the check-in time and the staff person (lovely old man) greeted us nicely, spoke decent English and was very accommodating. He arranged for our luggage to be moved into our room when ready and gave us forms to fill out about our dietary requirements, preferred meal times and heights for our yukatas. Afterwards he gave us a map of Hakone and showed us the nearest train station (6 min walk) and bus stop (2 min walk), the recommended sightseeing areas/attractions and transport modes/routes to use with the Hakone Freepass. We returned later in the afternoon to check-in and was shown around the main facilities of the ryokan (bathrooms and private/publics spas) and how to book a spa timeslot. Our room attendant showed us our room and supplies/amenities/equipment and how to use them. She explained how to correctly wear the yukata and bathing etiquette in the spas. During meal times, she also explained what the dishes and ingredients were and how to eat the food. Although the room attendants spoke limited English, they were able to effectively communicate to us and other guests at the ryokan. They spoke Japanese into Google Translate and the app spoke back the translation into our preferred language. Since we also spoke limited Japanese, we were actually able to converse with our room attendant and have a more meaningful interaction. The staff provided exceptional service and made the trip memorable. The quadruple room we stayed in was spacious, beautiful and clean. The staff prepared our futons to sleep in, gave us fresh towels and yukatas to wear and made sure we were comfortable. The food we had for dinner and breakfast tasted fresh and delicious. We also ordered sake and umeshu to complement our meals. We would love to stay at Fukuzumiro again in the future.

The most charming traditional inn - positioned perfectly on the water. Quiet, but walking distance into town for restaurants, etc. The staff were so kind. We travelled with two small children (1,3) and they were very welcome. We could book the private onsen twice a day to enjoy as a family and had amazing dinner in the room each night. The food was excellent. The service was excellent. Don’t be put off by the lack of private bathrooms - the whole experience will make up for it. You bathe before using the onsen in a private space anyway. Toilets are just down the hall. Our son loved feeding the fish on site each day, and using the big hall to run around and play. If we ever come back to Japan - we will stay here for sure

Nothing.

What an amazing traditional Inn. We only stayed for one night as a little treat but how incredible. The staff are amazing, we had a lady called Minori (apologies if I have got this wrong) who was simply splendid. From the moment you arrive you feel like you're in a Ghibli movie, with 3 scalding hot private onsen to choose from (book when you're there by writing your name in the slot), and 2 gendered onsen which switch at 7pm. We arrived at 4pm and made the most of our bath time, taking one before dinner, one after, and one just before breakfast. The dinner and breakfast was first rate - one of the best experiences of our lives. The service and spectacle alone is worth the extra fee - inform them before arrival you want dinner. Futon beds made out for you were so comfy it was hard to wake up! Overall I could not fault it. We would have loved to stay longer but couldn't really afford it. I would definitely watch a video online about staying at a Ryokan just so there are no confusing aspects to contend with. If you're doing all the Hakone activities in the day like we did it is fantastic, but I would really recommend making the most of your time here and would advise getting here no later than 5pm as dinner is at 6pm.

Some areas are a bit old but I found this quite endearing and unless you're very picky this is clearly a world class establishment

Very easy to get to from the train station or bus. The staff was amazingly kind and helpful! The food was incredible and so beautifully prepared. The room was spacious with gorgeous views of the stream and a sitting area to overlook the water. I used two different private onsens, one at night and one in the morning and both were perfect. Definitely a peaceful and rejuvenating stay!

Meals were incredible - we did the amazing included dinner and breakfast, which were delivered to our room at the time of our choosing. Our room attendant Akiko was so attentive and kind and wonderful. All the staff were so helpful - peak Japanese hospitality. Sure, other reviews have the property is a little older, so it has some quirks, but that is 1000% of its charm. You sleep on futon, so it's a little firmer, but great for back sleepers. Onsen were wonderful - clean, private, gorgeous, great views. The whole property is just proper old world Japanese vibes.

This was my first ever stay at an authentic ryokan, and I can't believe I waited this long to try one! The building was beautiful, traditional, with a lovely garden area and great views of the river. My husband and I stayed long enough to have both dinner and breakfast, and the food was amazing--so well-prepared and well-presented, and so delicious. Hands down, they served the best sashimi I've ever tasted; every piece melted in my mouth. The staff were all so kind and welcoming, and Google Translate helped us communicate when needed. The bathrooms are shared, but that didn't bother me as much as I feared; I hardly ran into anybody and had privacy where it counted. And there are three private onsen which can be reserved ahead of time, if you prefer not to use the public ones. This was my first onsen experience, too, and it was so wonderful and relaxing. I wish I could go back!

Being a traditional, older building, it was not well-insulated. However, the futons were warm, there were plenty of heaters for our room, and the onsen of course chased the cold away quite well.

It was very special to stay in a traditional ryokan, and it was my first experience of a Japanese-style room. The staff were excellent, and the care and attention provided in setting up my bed and preparing my breakfast, were greatly appreciated. They even organised a special order of the local rice cakes for me to take with me the next morning - delicious morsels which I have tried without success to ration. The guest book containing information from staff about local attractions was also excellent, and a lovely alternative to a bunch of brochures.

A ryokan guide for dummies in English would have been helpful - including information on why all the different slippers (different slippers for the bathroom - really?), the process for the onsen (although I knew this quite well), where to brush your teeth (the toilet room or the onsen area?), how to eat the breakfast (what goes with what - although the staff did a great job of explaining this) etc. I also didn't know which onsen was which after I booked, as the names and numbers were not on the doors in romaji - this would have been helpful.