We loved staying here, the highlight of the stay was the breakfast and dinner service! To eat the traditional Japanese way was such a unique experience. To pay for a service like this in Australia would cost hundreds so overall the cost of the stay in our eyes was great value! We did a lot of walking, so to be able to retreat in the onsite onsen was so nice. Warning if you can’t walk much there, it is on a steep property, so to walk to the train station is a lot of stairs. Also consider this with luggage we recommend getting a taxi from the train station, it will drop you straight to your door.

Nothing

Big spacious room with pretty views. The private open-air bath was clean and used constantly. The hotel lends yukatas to wear around the property and they’re cute and comfy. Food was delicious and super filling.

I wish there was free water alongside the free soft drinks and alcohol. I was confused getting to the hotel since there’s 2 stations named Tonosawa. I took a bus to the hotel the first night and almost got hit by a car crossing the street lol. Use the local train station instead

The room was very nice and spacious, and the baths were good and not crowded when I went, they have an inside and an outside one. Food was amazing and definitely worth booking dinner and breakfast. The area is definitely worth one or two days.

The price is high, but that was true for all places in the area, not only this one. The location is not the most convenient but at least it is not too far from a train station (if you don't mind taking stairs).

We booked one night in a room with a private bath. The experience was fantastic. We were welcomed by friendly staff at the reception, who explained everything in detail. You can pick up a yukata that you can wear at all times in the ryokan. The room was spacious, with two futon beds and a 3-tatami space for lounging after a bath. The terrace with the bath was closed from others' view by a wooden fence but you could still see the greenery nad trees. The dinner was superb. We ordered an extra sashimi set and it was almost too much to eat in one sitting. The signature grilled sea bream was delicious beyond telling. You can walk to the ryokan from Hakone-Yumoto station - although the hill may be a bit steep for some and it may be very difficult with a large luggage.

We only regret not staying longer. Tonosawa Ichinoyu Shinkan is a fantastic place!

My husband and I spent months looking forward to a hot spring experience in Hakone, and this one really delivered! I have tattoos so I knew I couldn't go to a public bath -- we got a room here with an open-air bath and it was absolutely incredible. The bath itself is so warm and comfortable. We loved the futons, the tatami floors, the kotatsu, and the beautiful stained glass windows in the room. Dinner was a feast for the eyes and the stomach! I told the hotel ahead of time that I don't eat red meat and they adjusted the meal accordingly, which was very kind. Breakfast was just as good, with some Western options included in the buffet. We also loved the free drinks in the lobby!

The hotel was a little hard to find/get to. We took a bus from Odawara station, not knowing that we'd have to walk on the road and up a mountain (with our luggage) to get there. I wish we had been given more information on how to best arrive (like taking the train where you get to walk downhill to the hotel).

We had one of the onsen rooms and it was fabulous, very clean and new, exactly like shown in the pictures. The booked dinner was amazing as well, they were able to accommodate special wishes and it was a very luxurious experience.

The location is a bit remote, we found it easiest to get there by train - the station is about as far away as the next bus stop, but you don't have to walk up as many stairs and have a more even surface for rolling suitcases.

We really enjoyed this place, I loved the location it was so pretty. We enjoyed going to Forest Adventure in the morning and then followed by booking a private onsen and lunch next door. Perfect location for family wanting to do this. The train station is gorgeous. Food was fantastic and lovely staff.

There was no option for kids meal but my daughter ate rice and sashmi, so she was OK

Booked a room with private onsen. The onsen faces the mountain so it felt like we were in nature while soaking. The kaiseki dinner was pretty good too. Not as exquisite as the higher-end ryokans but the food was nice, with free-flow alcohol.

Small matter but the room looked a little too modern so it didn't have the old-school ryokan charm we were looking for.

Location: in the forest, at small distance frome the village but near the train station. Neighborhood is very calm. The Access to the hôtel IS an aventure, (especially with big luggage it can be very physical) , but the walk IS very nice. The hotel is clean, well decorated, the staff IS helpful,kind and vey reactive. Traditional style room, it has all what it takes for a good stay, the private bath IS very nice. It Can be tight with large multiple luggage. The star of the stay IS dinner: Classy, very tasty, authentic. The breakfast (japanese style) IS very good.

Nothing. All was perfect for the stay

Very clean big rooms. We had the one with private onse. Very good, tasty restaurant

The onse is on all the time. In the night the gentle bluster disturbed me, so I did not sleep well. But for others in the family it was not an issue.