The team at Tokitotoki made sure that we would never want for anything - absolutely every request was met with kindness, warmth, and consideration for us. They even knew which dishes were our favorite by the end of our stay! The staff have a high degree of English understanding, and are so lovely to speak with. It was also very nice to see both Japanese and foreign guests in the mixed lounge-style dinners. It was the perfect mix of privacy with the option to converse with others if you desire. Everyone was respectful of the space due to the thoughtful design. The room was beautiful and had sliding doors and shoji for the window area to allow beautiful control of light and comfort. We took full advantage of the buffet and endless drinks during our stay, and Tokitotoki always had delightful snacks and refreshments available to restore you from the heat of the day. There was a wide variety of options to suit every palate. Tokitotoki will always have a special place in our hearts :) Thank you for your hospitality - we are restored in both body and mind. We hope to return to Tokitotoki for a future trip.

Staff greets you from the very First second and explains you every single Service, which the Hotel offers. Often Times you struggle to find everything Out by yourself - Here, the staff encourages you to actively Join their free additional Services Like Tea and Matcha, Cake and free beverages Like Cocktails, Beer or Sake. The Hotel has two private Onsen and only a few guests, this way you are Most of the time private by yourself. You also get a free bathpass for the 7 Onsen in the City. Breakfast can be choosen: Western or Japanese. Overall I recommend and as soon ascwe visit Japan again, we will come Back.

This hotel was truly a highlight of our trip - everything from the staff to the food and location was absolutely perfect. Unfortunately, I came down with a cold in Kyoto, so I wasn’t able to enjoy it as much as I’d hoped. Even so, the experience was wonderful. The rooms were fantastic, and since it’s an adults-only hotel, it was peaceful, quiet, and impeccably clean. The food was endless and full of unique, delicious options. We were so grateful for the care and attention put into every dish - each one looked and tasted amazing. The crab rice bowl was a dream! And the smoothies, especially the morning blueberry blend, quickly became a favorite alongside the breakfast station where you could craft your own yogurt bowls. There are two private onsen on site, both of which were always available when we needed them. Each one was perfect - the temperature, size, and lighting created an ideal, relaxing atmosphere. The hotel’s location is also right in the heart of town, making it a perfect destination for easy access to other onsen baths and nearby attractions. Overall this was my husbands favorite part of the trip, with the beautiful hotel and town!

The only downfall is I didn't get to enjoy it being sick!! I hope to return for a redo one day!

Our stay at Tokitotoki was simply exceptional and made the highlight of our trip so far in Japan. This is by far the best hotel me or my husband have ever stayed in- and I have been in many 4 star and up in Europe. The staff were welcoming and their help always exceeded expectations. The hotel is impeccably clean and in very good condition. There are free soft and alcoholic drinks and snacks available throughout most of the day and the mealtimes are simply exceptional. The evening meal always consisted of a sashimi boat, steamed food buffet and main meal. The tajima beef is the standard main meal, but since we stayed for 5 nights, the chef varied our main meal each day. The hotel even brought in specialised chefs to cook meals for me and my husband, which gave us the opportunity to experience exceptional Japanese dishes which we have never tried before. Breakfast and afternoon tea likewise varied throughout our stay. It is clear that the staff are always thinking of how to make the guests as comfortable as possible and as a result the whole experience is absolutely luxurious, relaxing and refreshing.

There were no improvement points.

Great location - we had an amazing stay here - the staff were so friendly and made our stay enjoyable and they were very accommodating. There were lots of snacks and drinks available to use throughout the day. Rooms were very clean and had a lovely ambience and view - the beds were also very comfortable.

Breakfast and dinner were included, which was great. Dinner times could’ve been a bit more flexible, but the main thing was there was just too much food! Normally that’s not a bad thing, but we felt bad wasting it since we couldn’t finish everything!

My husband and I stayed here and will likely be talking about it forever. It was so comfortable and the food was fabulous. We loved everything about this place. Plus, there are two private onsens on the property. We used these a couples times during our stay. The translation of this site can be confusing. It says “shared bathroom”. The property is referring to the two rooms they have with baths (private onsens). All the rooms have private restrooms or toilets with sinks. To bathe, you go to the private onsens on the property or any of the 7 public ones. All the locals bathe at the public onsens.

The staff were excellent and nice and very helpful. Its clean and well decorated and managed. The location is excellent overlooking the river and close to the train station as well as next to a local coffee shop and Familymart. The food and drink offerings are good. The place feels cozy and a great experience overall.

The food wasn’t the greatest as it sometimes lacks a bit of flavor and the coffee was passable. A la cart options could be added as a slight improvement.

The staff is super nice, welcoming and they do everything they can to accommodate the guests. The meals are beyond generous so you won’t be hungry there. The selection of drinks is really nice. The room was clean and comfortable.

It’s not the property itself but there was this specific smell in both ryokan and some baths which is to be expected in the hot springs but bothered me more than I was prepared for.

The property is wonderfully designed and well kept. The guest rooms are wonderfully cozy and are spacious. The third floor viewing area is spectacular. The views of the canal, the interior design, and the food left me speechless. And the staff, they were unbelievably kind, polite, and attentive. They make you feel at home and ensure they explain everything to you in great detail.

Amazing Ryokan experience in walking distance of the train station and all of the onsen. The staff were extremely friendly and attentive. They answered any questions we had and the food was amazing. The dinner was a highlight as the amount of food and drinks were endless and all excellent. Highly recommended. I would definitely stay here if I return to Kinosaki.