Superb in every way. Stunning hotel in gorgeous location which is popular with Japanese people for taking an onsen cure. We had a Japanese style room, so gorgeous, wonderful wet room bathroom, sitting area overlooking the verdant garden, complete with auspicious (and greedy) carp! A place to reconnect with self at every point of the experience, incense to create the mood, astonishing breakfasts - both western and Japanese style - a Michelin level kaseki meal of 9 courses over 2 hours, a variety of onsen available in the hotel (fantastic), free access to all the onsen in town (lovely too), yukata, take, geta to wear all the time if you wish (plus a special one for the meal), gorgeous artefacts and a good shop.

No large size geta sandals! All one size. And would have liked somewhere to store suitcases as they got in the way of our delightfully zen space.

This was by far the very most beautiful room that I ever stayed in. It really took my breath away how wonderfully calming it was to sip a tea on the veranda next to the beautiful garden with koi fish in the pond. The personel is incredibly nice and all of the spaces are lovely. The breakfast was very nice.

In retrospect I really wouldn't reccomend this as a solo traveller at all. This was by far the fanciest stay of my trip and I chose it specifically because I wanted to experience such a place once. The in-room dining as a solo traveller was just an incredibly claustrophobic feeling to me as it takes most of the evening and there's constantly someone coming into the room, giving the situation a very strange atmosphere as you are inside waiting for the next dish. It just really wasn't for me somehow and though I love this type of food I thought the theatre around the presentation took away something from it's quality.

Amazing first time experience at traditional ryokan as well as first time onsen. I think we have been spoiled for life by our stay. Nishimuraya Honkan definitely set the bar high. From the in-room dining service with our lovely and joyful Yu-san who was very attentiveto our needs, to the delicious menu prepared by chef who catered to our raw vs cooked requests, and to to tranquil and healing environment of the grounds and onsen. Well kept and maintained. We loved having a drink or tea by the window overlooking the koi pond. I enjoyed the lounge after a bath. And cannot forget the amazing, relaxing and healing experience of the onsen on site. It was so clean and beautiful we did use any of the other onsen in town even though we had the pass! Like I said, Nishimuraya Honkan set the bar high.

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Meals: Incredible dining with fresh, local, seasonal ingredients. Meals of the highest caliber. Service: Friendly, prompt, courteous service at every single step and every single inquiry. Everyone I met was kind and helpful. In addition, they offer extra services, such as a free shuttle to and from the station, and an affordable in-room massage to elevate your experience further. For women, female staff will also help you dress in your yukata with obi. Everyone is very professional. Room: Comfortable, clean, and beautiful. Modern toilet, with great heat and water pressure from the shower. The futons were very soft and easy to sleep on. The hotel itself is full of beauty, from the garden to the museum. The onsen was nice and hot. The hotel is like being in another world. Location: Very proximal to many points of cultural interest. Most of the cultural aspects (Onsenji, sacred onsens, river stroll), are accessible all day. There are unlimited dining and shopping options nearby. The locals are also very kind. Amenities: Everything you could ever need was provided. Yukata, geta, sandals, onsen pass, face care, hair care, toiletries. Bike and helmet rental was easy and free, but do plan to reserve ahead as they only have so many bicycles.

It was the most memorable hotel stay in my life and best birthday away from home hands down. Thanks to some blogger who went to this hotel for their honeymoon I was able to research and plan my stay way in advance . My actual experience exceeded any expectations and probably ruined every other hotel stay I will have . Food, service, architecture, garden - I am simply short for words to describe how happy and honored I was to be this hotel’s guest . Thank you for making a once a life time memory both for me and my son ❤️

Everything about my stay was incredible. The staff, the room, the private bath in the room, the facilities, the food. I never felt so taken care of in a hotel before. This was definitely one of the best experiences I had in Japan. They noticed on my passport that the night I stayed was my birthday and they added a little extra dish to my dinner (traditional during Japanese celebrations) which made everything even more special as I felt looked after in this little cocoon outside of reality.

Nishimuraya Honkan is an absolutely superb ryokan and amongst the top ryokans I have visited across many onsen towns in Japan. We stayed 3 nights. The atmosphere was beautiful and peaceful, the staff and service top notch, and the food is exquisite. Not all staff speak fluent English, but we had no issues communicating. We had the half board so dinners are served in our room while breakfasts are in a common room, with different menus every day. Every meal was meticulously prepared and a feast. We had the large Japanese style Horai room that had an open air bath (as well as open air shower - some may find it a bit cold in cooler months but it was fine for us in Spring), which was very enjoyable and relaxing. Don't miss the coffee/tea/juice area on the first floor that looks out to a lovely garden, and taking a walk in the garden to see their beautiful koi fish. Although the ryokan is about a 12 minute walk from Kinosakionsen Station, there is a bus from the station that can take you directly to the ryokan, and we were also able to get on the hotel's shuttle back to the station when we left. An amazing and highly recommended experience that's not to be missed if you ever visit Kinosaki Onsen.

I loved everything, but our room was visited by a lot of stink bugs due to the changing season. The staff are super helpful in helping us catch them, but they were a minor nuisance that subtracted a bit from an otherwise truly amazing experience. I'd still recommend this ryokan regardless.

This place was incredible. They make you feel very special here, with multiple people always welcoming you back, welcoming you to breakfast, greeting you as you walk by. The in room meal was amazing, every meal we had here was beautifully crafted and presented and the taste matched the presentation. Beds were the most comfortable out of any Ryokan we stayed in, the gardens were beautiful, and the complimentary drinks in the main room were so delicious! The location is perfect as you are minutes away by walking to multiple onsens, as well as Onsenji, where we were able to hike up to, and were blessed with an incredible view of the Sea of Japan and permission to soak in the waters of kinosaki onsen. This was our favorite experience of our whole 23 day stay in Japan!

Loved everything about this ryokan, from the room to the food to the services provided. We had a Japanese suite room which was at the top of the ryokan and had a lovely view overlooking the ropeway and the garden. The room and ryokan were both clean, offered Yukata and geta to use for the duration of your stay, and comes with access to the many onsens in the town. There are two onsens within the ryokan, too, which are worth checking out that switch genders each night, so it's worth going at night and in the morning to experience both (one is Japanese-themed, the other is Greco-Roman). The food is lovely, both dinner and breakfast are plentiful with a wide selection of seafood, noodles, and other ingredients. The crab is exquisite. Service from all hotel staff, from the receptionists to the servers to even the maintenance staff were all so polite and helpful. Loved every thing about our stay.

Not a single thing. Perhaps the only small inconvenience (and it really is small), is the distance from the centre. The ryokan is located close to the ropeway at the western side of the town, up a gentle hill. If wearing getas, it can be a bit of a slog walking up the hill back to the ryokan...but, that's all part of the experience and means your legs feel they need the onsen!

We knew this was going to be a great hotel to stay at. But it definitely blew way past our expectations. The dinner(s) and breakfast(s) (Japanese style) were some of the best food we’ve eaten in Japan AND I’d even go as far as most of what we’re used to in our day to day life. They also have a magnificent garden that you can stroll in. The onsen inside the hotel was just perfect as well. A tad warm but that’s what’s expected. The staff was incredibly helpful, kind and most of their staff could speak great English. I had the impression the hotel radiated the best of what Japan has to offer. Respect, kindness, helpfulness.

The Wifi had it quirks and at times it was difficult to keep online but to be honest, you quickly forget the online world when you’re in the hotel.