The kaiseki dinner was good and the portion was enough to fill us, unlike some ryokan establishments & we eat A LOT. Hahaha. The location is great and near the temple. However, Kinosaki is a small town and everything is within walking distance.

The Wi-Fi was very bad. The staff tried their best to understand us. However, there should be at least 1 staff that can converse in good English at the Ryokan which is located at a popular tourist destination. I understand Japan is a very traditional and homogenous country. However, in this day and age, it is necessary to have at least 1 staff that can speak fluent English. That way, we as tourists can also enjoy the full hospitality of the establishment. Also, the bath in the Ryokan is subpar. However, I understand most people use the public baths around town instead.

The staff were warm and welcoming, we felt like we were visiting a friend's home. The meals were beautifully prepared and we enjoyed the ryokan's onsen. They were very accommodating to our family with two small kids (3yr and 5 yrs).

Cold barely tea and green tea was often set out in the evenings in the room. However, it would be nice to have an electric kettle in room to prepare some coffee/tea in the early mornings.

The staff was great! The owner was lovely. She made me feel welcomed and at home. There was a full course dinner and breakfast included. I got to choose a beautiful Yukata to wear which the owner helped me put on, and a pass is included which gives you access to all the onsens around town. Also, upon checkout they offer you luggage carrier services where they will take your luggage to the station for you free of charge. I enjoyed my stay and will be back during my next visit!

I liked everything but did wish there was a private shower in the room. I believe there was a public bath on the floor though.

Beautiful traditional ryokan with such lavish keiseki meals served twice a day but the staff. Futon beds made daily by the staff also. Has a small onsen of its own, they also gave us passes to other onsens in town. Staff is lovely and great in communication. Our room helper was excellent and took great care of us. Amazing place in a quaint little town! will surely refer friends here! Arogato and Sayonara to the staff!

NA

The staff were very welcoming and could speak English. I enjoyed the breakfast and dinner! The room was spacious and great for a family. I liked the fact that they provided Yukatas to wear out of the ryokan.

Price was a bit expensive

Staff was very helpful and attentive and was always steps ahead of our and provided every need and tips. Almost every meal was new to us as we are from Europe, but they explained everything and we did like it very much. It's certainly might not be for everybody so you better check the food options before booking.

Location and service

Service and food are excellent. Service lady was kind and tried to help as much as she could. I will stay here again!

Great location, historic building, very helpful and friendly staff, spacious rooms

Clean, traditional, and the food was outstanding.

Cannot say anything bad.