Wonderful tatami room and the staff were super friendly! It’s an amazing location and Yasaka Shrine is a stones throw away. You can hear a lot between rooms because of the age and style of the building but everyone respected the quiet hours and it was totally manageable. We also brought a small sound machine and that came in handy for sleeping in. Just a note: if you need a taxi for your departure - try to reserve the day before, the front desk can call and it’s ¥500 to reserve a scheduled time. We waited until that morning and the taxis were booked for 2 hours beyond when we needed to be picked up.

The location was so good, the room was so spacious and beautiful, the staff was so friendly and helpful and the facilities include their own onsen, which was very nice to use for our first onsen experience. Probably our favourite stay in all of our 3 week trip in Japan. The room was obviously the most spacious we had, it was like a full living room. When we first entered the room, there was a tea set for us and some snacks on our table. The view was gorgeous, of the Sakura tree aisle. Very quiet room too. They provide everything you need for your stay, including yukata for walking around town, geta (sandals), towels for the public baths. You get one set of yukata+towels per day. They move the table and set up your bedding for you at night time, then clear it out again for you in the morning. Note: there was no shower/bath in the room because they have their own onsen. I think it’s great and forces you to make the jump and go to their own onsen or the multiple onsens in town… that’s what we were there for anyway!

The bedding was not super comfortable for us but that is definitely up to personal preference and it is part of the charm of the place (it’s traditional Japanese futon). We wished their offered a traditional ryoukan dinner but they did not. Plenty of delicious restaurants around though so we just wanted the experience, but the food in town is very good! Note: the rooms would not be accessible for wheelchair users, as there were stairs at the entrance, and then stairs to get to the room, but no elevator available since it is an old building. Unsure if there were room that were accessible in their second building.

Authentic experience! We got Japanese room with small balcony. Onsen pass and yukatas were there for us to use. (You also can use theirs Onsen sandals). Although they do not speak much English everyone was really helpful and we managed to check in and out easily. Very close to 3 of the public onsen. We arrived to Kinosaki early in the morning and left our bags at Kinosaki Onsen Ryokan Service Center. They delivered our bags to the ryokan (you have to show them a reservation) for check in time for a small fee.

Would appreciate an option with dinner to room as many of the restaurants in town close early. You pay an extra city tax fee at check out (it’s ok, but we would like to know beforehand). Over all it was a great experience!

The location was easy to get to from the train station using the free shuttle bus however it is also an easy walk from the train station. The Japanese style room was comfortable with a balcony and lovely private bathroom and bath. It was easy to walk around the town and the onsens. A Yukata was provided and they had different sizes at accommodate our heights and instructions on how to fit them. There was also a nice warm coat and many shoes and boots to wear as it had been snowing.

Really lovely one-night stay at this ryokan in Kinosakionsen. Great location for wandering through the town and hopping between onsen! The twin room was very reasonably priced and we would definitely stay here again. We accidentally left a few items of clothing behind and the ryokan staff went above and beyond to send our items on to another accomodation and reunite them with us!

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Excellent ryokan for the price, with its own private onsen, and very attentive staff. The room was quite spacious for 3 people, and the futon were very comfortable. Although the ryokan is on the other side of town from the train station, it was close to 2 of the public baths, so we did not mind.

Staff is very friendly and accommodating. Rooms are clean, and location of hotel is close to many shops and restaurants. Rooms came with hot water boiler and local snacks.

Hotel onsen is smaller than other options and overall very basic. Still provides basic toiletries for bathing and shaving

We loved our stay there, they organize a shuttle bus for the pick up from the train station. You have everything you need, and all close by. th eplace it is great.

It was too bad we coul not get the dinner, as they were fully booked.

The staff was very helpful and the food was great

The bathroom stinked like pee and the room looked a bit old, with stained walls. Also we were not informed that we had an onsen in the riokan until we left.

The property had an old vibe but was very well maintained. It was really clean and comfortable as well. The staff was super nice and accommodating overall. Kaiseki dinner was my favorite part.

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