Fantastic peaceful hotel at the top of Kinosaki. The staff were very helpful and the ryokan was lovely. I was helped on how to wear yukata, use the onsen’s and book a private one at the ryokan. The Japanese bed was very comfortable. The Japanese breakfast was great. I had an explanation of what it was, what it went with and a print out in English of what I had been given. My room was at the back over looking the beautiful hillside gardens, which were lit up in the evening. The ryokan is a 1 minute walk from the top of where the Main Street starts and about 3mins to the closest public onsen. The walk to the last is 20mins. It is about 3mins to the ropeway up the hill to the temple and the path if you want to walk. I really enjoyed my stay.

We arrived earlier than the checkin hour and we were greeted very nicely and could leave our luggage at the hotel, after checkin we found them in our rooms. The staff was super helpful and friendly and very respectful, at checkout they all accompanied us outside and bowed + gave us umbrellas which we could leave near the train station. The room was super clean and very beautiful with a view to the waterfall and the bamboo forest, the onsens in the building are very clean.

There was nothing we didn't like. Everything was perfect. The only "bad" thing is that we couldn't stay for longer.

The location was peaceful and easy to navigate inside. The access to book your own private onsen bath was lovely as well. The staff was helpful and greeted us every time we arrived and left. Our room overlooked the garden in the back, so we got to listen to the peaceful water feature.

This is a very small complaint, but the duvet provided was too warm. I would maybe suggest having two options for guests. Truly a very very small complaint.

A beautiful ryokan, surrounded by gardens and close to the forest and hillside. Easy pickup to and from the station. Food truly exceptional (get the dinner included option) and fantastic staff who made our stay wonderful. We used our Onsen pass well, visiting 5 in the town, a short walk from the hotel, in our yukata. We will recommend and hopefully be back someday!

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We loved the genuine kindness we received from all the staff and the lovely view of the back gardens from our bedroom. We were allowed to reserve one of their private onsen which was a special orange and lime bath. It was the perfect get away for us and our feet after traveling around Japan and we are looking forward to visiting Yuraku Kinosaki Spa once again in the near future :)

I liked everything, the stuff was friendly, the UKATAS were soo beautiful and high-quality, the hotel is top-experience, private bath was free of charge and awesome, the cocktails in the hotel bar were amazing and also the stuff drove us right to the station (outside of the schedule) also free of charge We were so happy to stay there, thank you so much!

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Yuraku was an amazing ryokan. On top of access to all the public baths of Kinosaki, the hotel provides gorgeous private baths that you can enjoy alone. If warned in advance, Yuraku also caters for particular food requirements and prepared us delicious vegetarian kaiseki food for both diner and breakfast. We greatly appreciated this possibility which allowed us to fully enjoy the experience of the ryokan. All the staff was extremely kind, helpful and discreet, and we were particularly amaze that Yuta, who took care of the diner, made the effort to translate the menu in French and was able to speak few words with us to present us the different dishes. The room is beautiful and so is the view on the garden where we even spotted a monkey sneaking through the bamboo grove! We would go back and recommend without hesitating.

Oh my goodness, Yuraku was all we ever hoped for and more. Having lived in Japan before, I kind of expected all the pleasures of a ryokan but this property exceeded everything. The room was lovely with a stunning view into the Japanese garden build into a tree lined hillside. The ryokan has a traditional feel to it with lovely wooden structures, tasteful but not overbearing decorations and private and public baths which guests could use in addition to free entry to the towns public hot spring bath houses for which it is famous. The food was fantastic. We had Japanese breakfast on both days of our stay and dinner on one evening. In addition, the service and facilities were great and the staff was wonderful - friendly and discreet. I will recommend this place to all friends who travel to the Kyoto area as an antidote to the hassle and bustle of big city life. Beware that the town itself is quite touristy and can be crowded at times. But as soon as you enter Yuraku ryokan, which is slightly set back from the main streets, you will find yourself in a haven of peace. Strongly recommended!

Great for a more traditional Japanese experience. Although there wasn't much of a common language between us and the staff, they were very friendly and helpful and tried their best to communicate with us. The room itself was really spacious with very comfortable futons. The breakfast we had definitely isn't for everyone, but really added to the traditional Japanese experience and is worth a try. Their private baths are also so nice. I tried the flower bath, they also have an apple and orange bath. All have their namesake floating in them

There's not really anything I can add here, to whole experience was great.

Our stay at Yuraku Spa & Gardens was simply perfect. We were immediately amazed about the attentive, kind and friendly staff. They made sure to keep us comfortable and show us around the hotel, give tips regarding the baths, wearing yukatas, etc. Our room was beautiful, with an amazing view of the mountain, forest and hotel garden. Even though the location is at the end of Kinosaki onsen (a bit further than other options), everything is walkable. What set this place apart from what was already amazing was the food. We expected good quality cuisine, but nothing near what we had for both dinner and breakfast. Fresh and delicious local produce, making a menu that checked almost all of the boxes in our japanese cuisine bucket list. Thanks to all the staff in the hotel and kitchen for making our stay unforgettable, and a needed rest before the remainder of our trip.

Nothing - we loved everything.