great location - supermarket, red line bus stop, and lawson all nearby/within 5min walk, also not too far to walk to kawaguchiko station; nice breakfast included; quite room with functional heating and nice shower; free shuttle bus to and from the station; helpful and friendly staff; super quick self check-in and check-out; it basically has everything you need

check-in is 4pm and can’t be checked in early even if the room is ready which is a bit late and inflexible; also check-out is 10am which is a bit too early and there’s no free hotel shuttle bus between 10.30am - 3.30pm so if you need to go to the station/hotel during this time you’ll need to either walk for about 20-30min or take the red line bus

GOSH, I’M SO IN LOVE WITH THIS HOTEL! 😍 The hotel room is clean and tidy, and the bathroom comes with a bathtub. Essentials like a hairdryer, shampoo, and shower gel are all provided. You can grab skincare kits, toothbrush sets, and other amenities from the lobby—just take what you need. A shuttle bus service runs from the station to the hotel, and they also offer tour visits (reservation required). The bus driver is super friendly and nice, making it really convenient. If you need anything, just reach out to the hotel concierge, and they’ll sort it out for you! There are two buildings, each offering a different breakfast option—Japanese and Western! I stayed in Block B, 6th floor, and randomly got a Mount Fuji view room! 🗻✨ The room is perfectly sized for 1-2 people, and since I’m traveling solo, it felt spacious for me. For the price, I’d say it’s totally worth it! 💯🔥

There's no onsen in the hotel, but you can always ask the staff, and they’ll recommend the nearest public onsen for just 1,000 yen. Don't forget to bring your own towe, or else you have to pay extra 800 Yenl! 😊

1/ Staff: friendly and helpful 2/ Location: it is a large hotel, Lawson store just few steps away, many restaurants around just by walk. Easy to get to tourism attractions. The hotel offers 02 types of free shuttle bus: (1) hotel <=> Kawaguchiko station (main station there)- so you can go to the station and take the train/bus to go where you want in days; (2) to many popular places such as Gotemba outlet, FujiQ, Oshino Hakkai,,,, but remember to make reservation in advance. 3/ Auto check in and check out: so convenient. 4/ Room: we were totally surprised with our room, so spacious. Our random-checkin room is a corner- large room having 02 windows with partial -Fuji view ->So happy. Fast wifi, clean. 5/ Onsen: this hotel doesnt have onsen, but fine, we can enjoy the onsen at the nearby hotel just 5-min walk. 6/ Breakfast: many type of fresh bread, Sausage, cream, sallad, jelly, yoghurt, coffee, water, corn soup, Japanese curry soup, and more.... make us have a full breakfast, simple but excellent 7/ Valuable hotel price for our trip.

Nothing

1. I discovered assistance for English. 2. The procedure for checking in and checking out was extremely straightforward. 3. The location is very convenient. As a Muslim, I found a halal food restaurant and a mosque nearby, and the hotel is in close proximity to a shuttle bus stop.

1. I had anticipated a dim light option in the room. 2. I expected to find a toothbrush and toothpaste in the room, but they were actually available at the hotel entrance, which I was unfortunately not aware of. 3. The water tends to easily spill outside of the bathroom during a shower since there's no barrier or threshold at the bathroom door.

A big hotel so it seems as they provide buffet breakfast to all guests at 2 locations, but there never seems to be enough sitting space. Or perhaps it was over the New Year festive period that more people are coming for vacation. The room was quite spacious especially the bed for a solo traveller. Free shuttle service to Kawaguchiko Station both ways, but only every 20 mins taking a max of 8 passengers. Free coffee from afternoons onwards and it tasted so good. From the window of my room, I could see Mt Fuji on a clear day.

Location is not the best. But still a 15 h 20 min walk to 2 lake parks. 2 of the bus tour lines are around the corner of the street, so need not go to Kawaguchiko Station to queue for them. The downside is that by the time the bus arrives, it would be quite full. Only 1 convenience store within easy walking distance.

There is free breakfast and free shuttle bus to Kawaguchi lake station. It's valuable to stay here. The room is relatively spacious compared with other Hotel room in Japan.

These are just 9 seats of the shuttle bus (between Kawaguchi lake and the hotel). If there are more than 9 customers waiting to the bus, people need to wait for 30 minutes of next bus.

The price was good, room was perfect where I actually did not aware mt Fuji just in front of me as it was cloudy that day, receptionists were friendly, breakfast was excellent too with many choices.

The parking lots in the building was either full or we have to park outdoor which few meters from the hotel. It was not convenient to get to our car as it was a raining day n we were with luggage as well.

Great stay in Fuji Kawaguchiko. Good value for money. Room was on the smaller side (similar to many other Japan hotels) but still comfortable with sufficient space. Standard amenities in the room and a few additional available at reception if needed. It's a short walk to the lake or a longer walk to the station. There is a free shuttle that takes you to and from the station and it runs frequently. Read from some that there were issues with the shuttle being busy but that didn't seem to be an issue in January. There are self service lockers for storage if you arrive early or leave later for all sized luggage. There are a few convenient stores and a supermarket within walking distance and breakfast is provided. There are two separate areas. One with Japanese breakfast and the other with western style. It's not like a gigantic buffet but had more than enough.

Can't use the onsen if you have tattoos. Breakfast can get pretty full Many things within walking distance but nothing immediately like across the street. Not an issue, just nitpicking (closest Lawson is less than 5 minutes).

Decent room size for a hotel of this category. The room was clean and in good condition. Good selection at the breakfast buffet. Staff was super friendly. There's a free shuttle bus to and from Kawaguchiko station. Lake Kawaguchi is just a short walk away. The area is also super interesting to just walk around, with shops, restaurants, etc. nearby. There are a couple bus stations nearby. It was nice and calm at night.

The bed was very hard. The windows were locked, we understand it's to keep insects out, but it would've been nice to crack the window open at night instead of keeping the AC on. Perhaps a bug net instead would be a good investment.

The rooms were clean and I had a great view of Mt. Fuji. The breakfast was delicious and my friend who is vegetarian had plenty to eat too. I really appreciated the free shuttle bus to and from the train station. The hotel is in a great location so it was easy to walk to the lake and several restaurants. It was nice to have the laundry room available since the weather was so hot my group had to wash our clothes constantly due to the sweat. Staff is very helpful and while I can speak some Japanese it was very helpful that the staff was able to speak English.

the rooms are a little small and the beds are firm by American standards but i knew that before hand so it was fine.