Great location, clean, comfortable and quiet rooms, luggage storage, kind staff. would happily stay again

There is a bar downstairs that can sometimes get loud when sports are playing on the TV. Once my window was closed I couldn't hear it at all, so not really an issue at all.

Great location to all the main shops and streets

Needed more pillows, front desk were sold out of extra pillows at times

Hotel Code is about 5 mins walk from the famous vibrant nightlife area of Osaka known as Dotonbori. So when coming back from the nightlife you won't be needing a cab back to your hotel. There's literally no shortage of retaurants & bars around the hotel, and there's 2 different subway station within a 5 minute walk as well, making this well connected. The wifi is incredibly fast, the rooms aren't the biggest but well laid out so you can place your luggage at the end of the bed, which incidentally is quite comfortable. Hotel staff was friendly and helpful. Reception desk is 24/7, so you can even opt to leave your room key with the staff when you leave, if you're a bit clumsy like me. This makes sure you won't lose it. The room comes with several brochures to help you get around Osaka as well.

There isn't really a lounge to relax in for a cup of coffee but on the other hand, there's so many places around this hotel that it makes this not really a downside.

I did e mail the hotel prior to my visit and the hotel was helpful in my queries on the best way to get to the hotel. I took the airport limobus to Namba (OCAT) and then the metro to Shinsaibashi. Exit as informed was No. 6 and it was perfect coz there is a lift and also escalators as we did have medium size bags. The hotel is conveniently located about 50 meters or so to Daimaru and Parco and then Shinsaibashi metro station and there are many eateries around (ask the hotel receptionist for their recommendations and they have a list) and convenience shops.

We would have liked laundry machines as the closest one is about 500 metres away (more or less). The rooms are slightly small but it is only to be expected for big city hotel rooms. The pillows are slightly low and if you are not asian size, I recommend choosing a bigger bed or twin beds and a bigger room. It would have been nice if there was a small cafe in the hotel [but then again there are many eateries closeby].

I returned to the same hotel after doing an overnight visit to Koyasan. This time I booked the premier room which has an outdoor bath which was amazing! The room was huge and very clean and modern. The location as noted in my first review was the excellent; in the middle of Shinsaibashi but also away from the hectic crowds. Lots to shop and eat around the area.

Considering the premier room, the pillows (only 2!) provided were small for a king size bed which didn’t give off the luxurious feel. I didn’t really like the fact that everything had to be rented like charging cables, additional pillows which should really come as basic amenities.

Location was great for us, easy access to the metro, easy and quick walk with our luggage. Access to the metro lift on to the platforms is near the hotel. The room was bigger than usual, but on the smaller side. Communication was good and they assisted us storing our luggage before check-in time.

The room was bigger than the usual, but still on the small side. We asked for assistance booking tables at local restaurants and they didn't help, the first time it ever happened to us in decades. Before check-in and after check-out our luggage was stored in the hall which we didn't find to be very safe, it should be improved.

The location was great! The closest station was about an 8 minute walk away from this hotel and it is in the middle of some really great restaurants! The staff are really friendly and they were able to speak English for the most part, but a translator app may be necessary. This hotel is really close to Dotonburi so that is also a plus.

The room is really small, but it's good if you don't have a lot of clothes or souvenirs. I would not recommend this hotel if Osaka is the end of your trip and you have a lot of stuff, or you are doing a lot of souvenir shopping in Osaka. I think this place is a great starting point/mid point.

Location Price Toiletries and robes and free water Friendly and welcoming staff English speaking staff Convenient- kombini, supermarket, vending machines, restaurants, shops, transport all close by

We had excess rubbish from eating too much and would’ve liked to be able to throw our rubbish away as we wanted instead of waiting for house keeping (cos we were embarrassed by the amount of rubbish we had 😅) but we didn’t seem to see a rubbish chute or somewhere we could throw our own rubbish without disturbing the hotel staff.

Great location - near shopping areas and good eating places to eat, walking distance to dotonbori area. Pretty decent clean room, enough space for 2 persons. Staffs are courteous and always have a smile on their face. Booked a hollywood twin room which is decent size, clean as well as the bathroom. There is unlimited UCC coffee at the lobby aside from the instant coffee and green tea available in your room. New sets of towels everyday, they tidy your rooms everyday. Housekeeper staffs are trustworthy.

nothing much, prefers 2 pieces of pillows

We wer looking for a hotel near Dotonbori and it was great location - next to the streets full of shops and 5 minute walk to Dotonbori. Room was small - normal in Japan - but bed was very comfortable. There were two self-check-in machines next to reception. Very convenient. Tea, coffee, toiletries were available next to the reception - everything was there. The hotel kept our luggage for the whole day on the check-out - we really appreciate it. One thing to know is that the streets there are very loud so it may be a problem for some people. There is a bar next to the hotel.