Booked this very late into the night as we had left a hotel with unlivable conditions, they were quick to accommodate us in this situation. Location was excellent, plenty of things to do around

not a big deal but the shower head kept turning away during the shower.

In a great location in between two subway stations which means off the main streets and a bit quieter from the hustle and bustle of Shinsaibashi. Dotonbori is totally walkable. The bathroom was surprisingly spacious for a Japanese hotel. Breakfast was hearty, freshly made, and nutritious with plenty of options (American, Japanese, baked goods, etc.)

As with most Japanese hotels, the rooms are on the smaller side especially if you're staying as a family of four. We constantly kept bumping into each other to get to one side of the room to the other. But this was expected and we were totally ok with it. Part of the Japanese experience.

Location, location, location! It's a GREAT location! No more than 3 minutes to the main shopping street. There's several places, a mall, many to choose from. Walking for food takes about another 3-5 minutes, depending how fast or slow you're walking. Very near to the iconic "Glica man." Great foods to buy. You can literally spend 2-3 days just within the area looking and trying all sorts of goodies. Provided cold/hot water dispenser, bread, and umbrellas. Staff was super friendly, especially Sakamoto. She gave us insights on where to go, places to eat, and where things are located. Subway was within minutes. Great value for your money. I've paid more for other accommodations but not even close to what this hotel had to offer with location, friendly staff, and the freebies.

The free cold/hot water dispenser was only available certain hours. However, it's fine...because it kept the area neat and tidy. Knowing that they do clean the containers.

The beds were super comfortable and the blackout blinds were a godsend - the best night's sleep I had in Japan, both times I stayed. I stayed in both the deluxe and standard double rooms, and whilst somewhat small, I had no issues and just about had space for my large suitcase. The desk was also super comfortable for work and had built in international plugs which were really helpful. The staff were also super helpful and even stored my bags for a few days while I went to Kyoto until I came back. Overall, excellent value for money.

The second time I stayed I was given a room which seemed to attract a lot of loud noises from outside, but thankfully they didn't continue overnight or wake me in the working so it was fine in the end.

This hotel is in a great location, right next to Shinsaibashi-suji shopping district, down the way from americamura, and really close to Dotonburi, without being close enough to deal with overcrowding. Also very close to the Midosuji line, which connects to nearly every other important metro line in Osaka. The room is clean and fairly quiet. This Hotel is very much a "you get what you pay for" situation. It is not luxury, but you aren't paying for luxury. The bed is good, the rooms is reasonable size, the bathroom is good, the public bath is good. Check in and check out are easy. They also have accessible laundry. This was our second visit to this hotel and we enjoyed our stay again.

Like most japanese hotels, the beds are pretty stiff. I also noticed that the public bath this time was less clean, and the hot water would sometimes cut off for no reason. Also one pillow is not enough, but be sure to ask for another and the staff will gladly give you one.

The hotel is in a fantastic location, within Shinsaibashi’s shopping area and just a few minutes from Dotonbori and the train station. They had the best selection of bread for breakfast.

I was very disappointed with the lack of attention from the hotel. When I booked, I accidentally selected a smoking room instead of a nonsmoking one and promptly messaged the hotel to correct it. My request was only addressed at check-in, and I had to pay extra to get a nonsmoking room near our daughter’s room.

Great location, clean rooms, loved the onsen - all in all I was quite pleased :)

The only thing I wished had been different concerned breakfast. It was served from early in the morning until 9:45, and the morning in which we were getting up early it was a feast... but on the other mornings when we showed up even as late as 9, a lot of things were gone and the selection was much reduced. I realise that they're not going to keep making fresh food right up until the last minute, but it would have been better if the selection had been replenished a bit longer.

The hotel is very conveniently located 5 mins away from the Metro station, but it's not JR. To the closest JR station you need to walk about 15 mins. Breakfast has big variety of choice for warm food. Staff was very nice and helpful. Room was very clean, very well kept clean. We were very happy to stay in this hotel.

Maybe we would like to have more choices of cold food to put on a bread for breakfast (like sausages, cheese, etc).

We had a great stay. The location is great, the room (we had the superior twin room) was super spacious for Japanese standards, with two 140 beds. Breakfast was also extensive (we like it, but be aware that the majority is Japanese breakfast)

The carpet in the room was a bit dusty, and we heard a constant peep-sound in our room which turned out to be the weatherstrip in the windows (this is probably worse because of wind, which there was during our stay)

Breakfast is average. Location is about 18 to 20 minutes of walk from Namba station. Very close to Shinsaibashi and Dotonbori. I like the way bed was set up we both can have a way to get up unlike a lot of hotels in Japan one person has to climb to the other to get out of bed. Hotel is clean and free bread and coffee, tea in the afternoon.

The temperature of the public bath is way too hot to use. My foot barely touched the water and leave.