I loved having a washing machine available in the room and there was a 7-11 and another small convenience store less than a 5 minute walk away. It's also an excellent central location for Tokyo.

I loved my experience overall but my friend checked in before me and she found it confusing that there are two buildings right next to each other so it was hard to figure out the correct building. She also tried to check in at 8PM on a Saturday and no one was available to help her check in. She also tried calling the emergency number phone that was posted and no one responded to her.

- Though it isn't located centrally, it is very well connected and you can reach just about any part of Tokyo without problems - Very easy check in and check out, incredibly understanding staff! - We had everything we needed from cooking utensils, laundry detergent and plenty of towels - Very quiet, residential area, which gives a much more authentic feel than any hotel could provide

- the bed is quite springy, so sleeping on it together can be a bit shaky, but once nobody moves it's fine - I think there were either some mold or water damage stains, but quite minimally - No escalator, which is very typical, but just be aware about that

Cleanliness and good design

1. About cleanliness fee should show up and mention in the website 2. High floor this trip with the 20 kg luggage is not convenient

Allow late check out upon my request

Location was easy to remember/find, very close to subway stations allowing for seamless travel, amazing location since it’s relatively close to Tokyo SkyTree, rooms were gorgeous and roomy, so many amenities that not even American ones could beat! Also a very quiet neighborhood, AC is amazing in the summer, and there’s even a shrine right across the sidewalk!

Updated instructions on how to check in/enter the door. We had other customers help us out on how to get in, alongside with a better understanding of how the AC, the washing machine, and the key system works. Also it is beyond hot going up the staircase, by the time I get to my room I’m already drenched haha.

Great location, clean room. The bathroom was easy to use. It was great to have the drying option in the bathroom for the washed clothes.

There is no elevator and the stairs are quite narrow, so it is difficult to get yo the top floors with big suitcases.

Fantastic location and room was a delightful stay would definitely do it again and recommend to all my friends

Only grip is the stairs are tight but a small inconvenience for a wonderful place

The house was lovely, very cosy and with everything needed for a vacation stay. The location is also very convinient, barely 15min to Akihabara.

It’s very near to subway line, only 5 min walk, space is good enough for 2 people, customer service is very helpful on our enquiry

Stairs are narrow, abit difficult for us to move luggage

The location is really good, you have a train station 2 blocks away so its really easy to move around Tokio.