Loved my room with the fully stocked kitchen and view of the city. It was spectacular. I could’ve sat in bed all day with that view. Loved the food court downstairs, lockers and how nice the staff was.

They only give 2 room keys and it was three of us. I asked and it’s their policy. It’s a little far from an area with good shopping. Im sure they had a grocery nearby and of course there were convenience/drug stores, but it wasn’t really any clothing places real close. The only close place was BookOff.

We booked the OMO room for a family of 2A and 3C. It came with a bunk bed that fits 3. The adults slept in the sofa bed which was very spacious. The view was beyond excellent. The food court below the hotel was also a great life saver as we managed to have our meals there when we were too tired to head out (as the walk to the train station was a good 10 to 15 mins). The laundry facilities in the hotel was a great addition too.

The sofa bed (although spacious) was a bit too hard. I had backache after sleeping for a few nights. Location not the best as the walk to the train station was a good 10 to 15 mins. We had breakfast in the hotel one morning but didn't think it was value for money.

The hotel was so peaceful and beautiful, very well maintained. Staff was super nice and welcoming. Location was perfect for us. Gotanda Station on the JR Yamanote Line was the primary line about 5 minutes walk away, and Osakihirokoji Station on the Ikegami Line was super convenient to have around the corner from the hotel. Many convenient stores options nearby like Natural Lawsons and Family Marts. Gotanda has lots of food options and also some izakayas that are open late. Our fave was "Source" for okonomiyaki and teppanyaki, and "Nakau" for some cheap late night Japanese fast food.

I knew that the breakfast at the hotel does not change so if someone reading this is staying more than 3 or 4 mornings like us, the breakfast was no longer exciting by the 3rd morning and we would not recommend paying for breakfast in advance for your entire stay (unless you really like Onigiri in the morning or the American breakfast which had too much bread in my opinion!)

This hotel is really beautiful, clean and fresh. The deluxe room with four beds was very tight for our family of four but very comfortable.

The cost is overpriced.

This hotel had multiple restaurants on the first floor which was very convenient. It even has its own cafeteria on the 14th floor (reception area). The location is also close enough to 2 subway stations. The hotel itself looks pretty clean and new. The staff was very helpful and nice. The view from the room, overlooking the city, was nice as well. No complaints.

The only thing that I didn't like too much was the room size. It was slightly on the smaller size even for 2 people. I guess, smaller rooms are prevalent in all of Tokyo among many hotels.

Super nice large and comfortable rooms Great view

The staff in the restaurant was not able to serve you just a coffee in the morning. Only full breakfast package or nothing, the staff seemed to be a bit overwhelmed. “If you want a coffee or cuppuchino please come after 11:00 pm” hmm very funny… So go down to Starbucks… strange … The hotel is quite new maybe that is the reason for the staff always seemed a bit confused. No concierge service.

- Modern yet cozy design. - Rooms have a fun layout and amazing view. - Breakfast has both a western and Japanese option. The onigiri are delicious. - Good location, in walking distance of a train station.

- Location is 5-10 min walk from Gotanda and Osaki Stations, making for a perfect base in Tokyo that isn’t crowded or loud - Many conbinis, drugstores, and cheap restaurants nearby - New, modern, and clean! - Beautiful outdoor terrace area (lit up at night), comfortable indoor seating - Free water dispensers on lobby and 15th floor - Free bedtime tea in lobby in the evening - Self service amenities by concierge with green tea, pjs, etc. so there is no waste - Cashless new laundry room (4 Electrolux washers and 4 dryers), gym, locker room - Rooms were modern, well designed, clean, and spacious especially for Tokyo standards - Plenty of outlets, counter space, and storage space, and couch in room, with tons of natural light and a great view - Excellent housekeeping service - when you skip a cleaning day, they still provide you a bag of fresh towels and garbage bags - Quick and easy to check in and out, with staff providing friendly and efficient service Highly recommend this hotel and would for sure stay again! Thank you for such a wonderful stay!!

Nothing - it was perfect!

Really impressed by this hotel. The room was perfect for a family of 5 with plenty of space including a table we could eat breakfast at (there are a couple of convenience stores right outside for supplies). Spotlessly clean and the staff were wonderful, polite and helpful. Amazing views over the city from the big windows and a handy space to sit and watch the sunset. The reception had a modern, chilled vibe with a nice garden terrace. Gym was good for a hotel too. We wondered if Gotanda might be a little on the edge of the city but actually really easy to get into town from the train station and it’s on a useful JR line for most of the main sights (only 3 stops from Shibuya for example). Lots of places to eat nearby (and the staff have good recommendations).

Nothing

Beautiful hotel, modern unique with amazing urbaniview over the Tokyo city. If you are lucky and fog clears up, you can see Mount Fuji from your room if on the restaurant and terrace side. Has a gym, but did not use it as we did a lot of walking while siteseeing 😅. Has laundry room, but just 4 machines, so might get busy, especially if other guests don't pick up their stuff on time. Has lovely chill area in the lobby with tiny bar that offers 3 item choices on its drink menu.

Biggest disappointment was the breakfast. We stayed 3 nights, their set breakfast was very boring, limited and same every day( unless you wentwitj Japanesebreakfast option), not my first choice. Not much available on the buffet, wouldn't even call it a buffet. No cereal, no fresh fruit. We have stayed in 5 different hotels during our trip to Japan, breakfast in this hotel was the worst. 2 out of 5.