The staff is very friendly and helpful; they are fluent in English and even can give wonderful recommendations on places to eat nearby. My second time staying at this location. Gotanda is a gem and offers very peaceful mornings and a quiet place to return after exploring Tokyo and the surrounding areas.

My only complaint is that the air conditioner is hard to use. There are many English directions listed for the TV and a booklet in the room, however I struggled with trying to get the fan to run faster. Not any fault of the owner though. Did my diligence online and found figured it out after playing with it a while.

The staff were very friendly and helpful! The room is so spacious and was kept nice and cool which is a must in the summer. The futon was super comfortable- I slept very well. The facilities like the toilets and bathrooms were modern and spotless. The surrounding location was nice too- a quiet neighbourhood but with plenty of places to eat, a park, and so convenient just 5 mins walk or so to the station (Yamanote line). I would absolutely stay here again next time I visit Tokyo! :)

It is a nice and quaint location. If you are interested in experiencing more traditional Japanese hotel with tatami mats and sleeping on a futon, this is a good option for low price. Naturally it does not provide onsen and the very exotic Ryokan style food service. The owner is really nice. I can only form the most basic Japanese sentences and he does not speak a lot of English, but still we understood each other. Check-in and introductions for the room and the facilities was all done verbally. I only had to rely on a translator app when I requested a taxi to Shinagawa station during check-out. It is not a bad walk, but it was raining so I did not want to get myself and my luggage wet. Taxi fare was 1600 yen. If you are walking to the Ryokan from Shinagawa station, then I recommend planning your route to approach from the south. If you take the slightly smaller street towards the Gotanda Waterfront Plaza, the T-intersection at the end is a very good indicator you are very close by and do not need to worry about walking too far and missing your turn.

This place is simply wonderful. The staff are warm and friendly and the place is spotlessly clean. It has a traditional feel to it and is my favourite place I stayed whilst in Japan for a month. I would 100% stay here again as the value for money is outstanding. I hope to come again in the future!

The walls are a little thin therefore you can hear other people and you have to be careful to be quiet. However, this is expected in a traditional Ryokan and it wasn't a surprise this was the case. However, it's worth flagging to people who wish to have complete privacy/freedom to be as loud as they want.

Spent a week here during my visit to Tokyo. Only about a 5-10 minute walk from Gotanda station in a very nice neighbourhood with lots of restaurants and shops nearby. Staff were very friendly. Single room had enough space to be able to open a large suitcase and had a lovely tatami smell. Perfect for a solo traveller who just needs a place to crash during the night. The public bath was also fantastic after long days of exploring the city--it's in a separate showering area, so you can lock the door and enjoy the bath in private. The whole experience made my stay in Tokyo a lot more special. :) Thank you!

Nothing that I disliked, only standard caveats for booking a ryokan--shared bathroom spaces; thin walls and doors, so you can hear what's going on in the hall. I had only one night where other guests were being a little loud going in and out of the room. If I were to stay here again, I would opt for one of the rooms with a private bathroom if I were staying for more than a few days since it was a bit of a hassle carrying my toiletries to and from the bathrooms each day.

Everything was sparkling clean, and the staff was friendly and helpful. The location was perfect, with the JR Yamanote line at 5 min on foot and a Family Mart with some cosy tables just next to the Meguro river for a perfect breakfast. The views in spring must be spectacular, will definitely come back!

Our room didn't have curtains, so the early sunlight (in summer the sun rises at about 4 am) was a bit annoying, especially with the jet lag making it difficult to sleep.

It was a very great Japanese-style room for foreigners like me to experience and enjoy. The staffs were super friendly and helpful to assist me in getting along with traditional Japanese culture. They had great facilities (showers, a Japanese-style bath, washrooms) while still offering stays at a very affordable price. The even had the great scenery of Shinagawa outside the window (hence the name "Sansuisou", literally "villa of mountains and water"). Definitely a good choice if you wanted a quiet, clean, and pure Japanese-styled experience in a district with great natural sight.

The room was wide, but had some low ceilings, which wasn't very good for my very tall husband. It was located very close to the Gotanda station, so getting to the Yamanote train line was super easy, and made our last two days of Tokyo very easy to traverse. It was right by the river, and there were some sakura trees nearby, so I'm sure its a beautiful area during the spring! The Family Mart was also like a 30 second walk away, which was so nice. And a ramen shop in a nearby alley had THE BEST RAMEN. As a homebase spot, Sansuiso is in a very ideal location. Also, their shoe boxes had really cool locks. Maybe I'm easily impressed, but I thought it was rad. They also served some snacks in our room that I had been looking for for a few years, so I got excited about that too.

The carpet in the ryokan was a little strange, and our luggage did not roll well over it. Our room also had an ambient fishy smell to it that the rest of the ryokan didn't have. I'm not sure what exactly it was or where it was coming from. My husband didn't care, but I noticed it. When we checked in, we were warned that the trains were noisy, but I didn't really notice them. I heard them when I was awake, but at night they must have just made some background sound that helped me sleep better, I dont know. Still, would definitely recommend!

cute room, A/C (pretty common in Japan but still nice) close to the train station. close to grocery store. Nice having a bit more space than a capsule hotel. it was very quiet. didn't hear the other guests despite them being very open that the building is older and not incredibly sound proof (it's a traditional inn after all) I arrived early to drop off my bags and they simply let me check in early.

they provided a thermas bottle with hot water. perhaps a kettle would have been nice to heat more water myself. but the staff will happily bring you more.

We loved staying here with our two children. There is plenty of room in a traditional Japanese style Ryokan. People are very nice and it is very practical, near to the underground station and all facilities.

It is close to the railway so you might hear a bit of noise although nothing terrible. The Ryokan is between two high buildings so our windows were showing to walls but as it is well decorated with Japanese panels it wasn’t a big problem.