All was great

Good location, nice view, hotel is on a hill but there is an elevator nearby from TBS building. Staff is friendly and helpful. Amenities in lobby are a nice addition. There was an UE compatible wallsocket in our room so a big +. Daily room cleaning is also a plus.

The washing machine and dryer are a total crap. Not only our clothes were wet taken from dryer but they've acquired a rotten smell. We were not able to dry them in our room for next two days.

The products used for breakfast were good. It was nice to have coffee and tea constantly. The disposable products were good and easy to access.

The location was not good. Places to visit were not within walking distance. The staff is very punctual. If the room is available, you can check in 15-20 minutes early. Many hotels provide this as a courtesy.

I booked a single room here. It's a nice small room with a refrigerator which is a huge bonus for me. Cozy, clean and nice hot water. They changed supplies everyday. Downstairs there is a coin laundry and dryer so you could use it to wash and clean. This location is one of the best (transit in 7mins walk, plenty restaurants and convenient store) I'll definitely choose them next time as well.

You could hear lots of noises but bearable.

They have a lounge that you stay while waiting for the check in time. They allowed me to check in early. Great and helpful staff. Wonderful breakfast and facilities are great. The train station is about 15 minutes walk. I recommend this place for travelers to Tokyo.

It is located on a hilly section of Asakasa. It will be challenging for travelers with large luggage.

Great location, a very quiet neighbourhood close to shops, restaurants and Akasaka metro station. The hotel is clean, comfortable and staff are very attentive. Free coffee and snacks in the lobby are a bonus. The hotel is also conveniently located two doors down from a traditional Japanese Izakaya bar called BunBun which is worth a visit if you get the chance.

Nothing

Staff very polite and helpful. Rooms are very clean. Location is very accessible to uber/taxis

Rooms are small. Bed and pillows are very firm to our liking. The dryer in the laundry never work no matter how long you run the machine. Check-in experience could be more friendly!

Very beautiful hotel. Great amenities and good location in proximity to train station. Very nice staff and delicious breakfast and coffee options.

The bathroom wasn’t the most private which is fine if you’re staying with family or people you’re comfortable with but just be ready.

Friendly staff. Near to a subway. Good nightlife location. Lovely area in the city. Peaceful location. Washing machine. Coffee machine in reception and afternoon doughnuts. Very clean. Great toiletries in the bathroom.

The bathroom partition was glass, so if you want to use the toilet at night it lights up the whole bedroom and disturbs my partner's sleep.

Location is convenient to multiple metro lines, convenient stores within walking distance. Definitely a great option if you don’t want to pay extra to stay in the busy touristy areas (Shibuya/Shibjuku).

Beds were quite firm and room was very small, but the room size was expected based on typical size in Tokyo.