The hotel itself is modern, clean, and very professionally run. The staff is outstanding and couldn't have been more accommodating. Having a good restaurant in-house is also very convenient. The location in the midst of a booming local street economy is interesting, and being next to the Langata Road and all the tourist attractions located there is a real bonus. It is also closer to the airport than most. As a pre- and post-safari base, it worked out very well.

The queen rooms are not as roomy as they might be and the availability of king-size or twin rooms would be positive. However, one whole wall is windows so the rooms are bright and airy.

All the hotel staff were incredibly friendly and helpful. They helped us check in late after our arrival in Nairobi was delayed, stored our bags for half a day after check out, and organised a masseuse to come in on request. The hotel breakfast is also really good. Hotel Rio's location is excellent, being a 15 minute walk away from Carrefour, a large shopping centre with a Safaricom office allowing foreigners to register for a Kenyan phone number and M-Pesa; the city centre is 20 minutes away by Uber. The WiFi is strong and stable, suitable for remote work.

There are no nets around the doors or windows, so every evening, we spent a while catching mosquitoes before sleep.

I enjoyed my stay at Hotel Rio and i promise to come back again i will also recommend others to visit and enjoy the good service they offered me. From the entrance, check-in room size and cleanliness, all was great!

Nothing, perhaps location only which they do not have control over.

Good breakfast, lunch and dinner. Very clean hotel, rooms and staff were amazingly, very welcoming and friendly. Well located to the city.

Outside noise can get a bit loud

Hotel Rio was a great base for my business trip. Its location near the CBD and JKIA was super convenient. The room was clean and comfy. Loved the spa after long days! Food at the hotel was good too. Definitely recommend for business travelers.

We were welcomed well, the accommodation was excellent. The food was superb. The only thing that let me down was that the room i was allocated never had hot shower capabilities.

The breakfast varieties were many to choose from, and the food was amazingly done. The meal presentations were awesome with very friendly staff and would book once more.

The meals were tasty and value for money. The reception staff were very professional. Josephine and Consent were remarkable!

The room was still noisy, even after we were convinced it was the quiet room

Loved my stay! The food was delicious, especially thelocal dishes. The room was always clean and comfortable. Great location, too!

Nothing

Staff went out of there way to help you in every way they could rooms were very comfortable excellent food good bar all locals made you feel welcome