As you would expect of a Radisson Blu, the hotel is very well appointed and the rooms were vast! We ate in the Chophouse restaurant on our first evening and had a superb meal (other evenings we were eating out with family). Breakfast was very good and the staff couldn’t have been more friendly or efficient. The reception staff in particular deserve a special mention.

Essentially this is a business hotel and as such it succeeds brilliantly. Our usual Nairobi hotel couldn’t accommodate us for our week’s stay, so we chose the Radisson. It didn’t seem geared up for a longer stay. The rooms were vast, but there was very little shelf space and no drawers - so completely unpacking a suitcase with a whole week’s clothes wasn’t really feasible. The pool is a bit of a token effort and could do with a design upgrade.

I had a wonderful stay at this hotel! The staff were incredibly friendly and helpful, making the experience even more enjoyable. The breakfast was amazing, offering a great variety of delicious options. My room was spotless and well-equipped with all the necessary amenities. Highly recommend!

However, one downside was the security at the entrance constantly asking for tips every time I entered with my car. While I understand this practice is common within us Africans, it could be annoying and uncomfortable for certain guests.

I loved that the Radisson Hiltop was environmentally responsive, Great city view and a clean, spacious room. Excellent choice of meals and very kind staff - Salla, Keffa, Duncan, Ruth and my airport drivers Jack and his colleague, were very kind. I like that the night manager who checked me out at 5 a.m. on Saturday, Oct 07, gave his word to resolve my double billing situation. I had presented an AMEX card for billing at reception when I arrived, and shortly afterwards, my Visa card used to make the booking was charged AGAIN! I expect Booking.com to step in to help to resolve this quickly.

The internet service dropped sometimes. Being double billed across two cards also disorganised me financially.

The Hotel is beautiful and amazing.very much impressed with the hotel and the staff.Keep up the good work and the hotel ambience is fantastic. Radisson Blu is an amazing place to be we trully enjoyed

The Hotel is beautiful and amazing.very much impressed with the hotel and the staff.Keep up the good work and the hotel ambience is fantastic. Radisson Blu is an amazing place to be we trully enjoyed

The bed was very comfortable, and the room was tidy. The restaurant served delicious food, and the bar staff were friendly. Everything was great.

I don’t understand why meals at the restaurant can’t be charged to the room. This should have been communicated to me during check-in, informing me that all restaurant expenses cannot be billed to the room.

Following a vegetarian, gluten free and lactose free diet at the moment and the chefs and restaurant staff couldn't have been more accommodating in explaining what was available for me to eat and providing extras such a GF bread/soups. Thank you!

The hospitality was top notch. The entire experience was smooth ,right from the airport transfers to the tour of Nairobi City to celebrating my wife's birthday and singing for her the birth day song..and so on and so forth. Most of the time we were served by Christopher, a very friendly and passionate guy.

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Right from the reception, my son and I were graciously welcomed by Violet. She was patient and kind to us given the fatigue and jetlag we had. In our room, we found Jimmy from resturant, had provided a beautiful welcome note and niceties, fruits and cakes like chocolate cake well presented. I cannot thank enough the food preparation. It's one of the best I have had in Nairobi top rated hotels. The room service and resturant gentlemen are intentional on making one's stay feel special. Thank you. Laundry was done to perfection at short notice and beautifully handled by the kind Aggrey. Radisson Blu Upper hill, has changed my perception (in a positive light) on top tier hotels in Nairobi. The location is quiet and room is so spacious as well and very clean.

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the property had a very nice pool and a wide selection of foods available for breakfast. the staff was very accommodating and let me use the phone at the front desk for my bookings since mine didn’t work. very secure hotel with people coming in

I didn’t like the area. it was not safe for us to walk around as advised by the front desk and there was no food options than an expensive priced breakfast at the hotel unless we ubered somewhere. The hotel was majorly under construction when we were there and we heard hammering for majority of the day

Everything was just superb!! The lady at the reception who checked me I. (That was 8:30pm kenyan time )she was soo amaizing .I didn't master her name though 😞 .The chef made my evening better (Mr saisi.The salmon was 😋. In general the staff was amaizing,very helpful from the drop off to me checking early this morning. Will definitely be back.Thank you for making my anniversary memorable 💖 💕