After staying here at the start of our trip to Kenya we rebooked for the last couple of days. This review is the same as our previous one, however I got the reviews the wrong way round 🤣. The location was very convenient and the price was very good. The staff were incredibly helpful and couldn’t do enough to help. The bedroom was perfectly comfortable and better than we expected it to be. Yes, the room was looking a little tired and in need of re-furbishment but it was clean and comfortable. If you’re expecting 3-4* European standard at the price we paid expect to be disappointed.

Location was perfect for us. Very central to the main restaurants and shopping area. Facilities at the hotel were excellent with the restaurant offering a variety of food and the chef was happy to prepare special dishes on demand. The Swimming pool area was well maintained and clean offering food and drink service. The best part of staying in this facility was the staff; all well trained in customer service and went out of their way to ensure we had everything we needed. Nothing was too much trouble and you never felt the pressure to keep tipping. Service with a smile every single day. We were 5 single women traveling through Kenya and staying at this hotel made us feel very safe

The rooms are a little dated although very clean. A full length mirror would have been a good addition as would a decent hairdryer. As our rooms had a kitchenette it would have been useful to have plates and cutlery but the lack these few things did not really affect our stay.

The Apartholel is a suitable choice for families visiting Nairobi. The hotel offers clean and comfortable rooms, ensuring a pleasant stay for everyone. The friendly staff is attentive to guests' needs, making the experience even more enjoyable. While the hotel may not have dedicated kids' activities, its convenient location provides easy access to family-friendly attractions and dining options. The hotel's amenities, such as the pool and restaurant, can also contribute to a relaxing family vacation.

Certain areas of the room and the bathroom could benefit from more thorough cleaning to ensure an optimal experience.

Was made comfortable on arrival with parking space , quick check in. Met my needs and requests. Wycliffe looked after me all weekend. What a treasure that man is. Anything I needed he was there and made me feel very welcome always. Each morning and night. Deep tissue massage was requested by me and within 1 hour Jackline came from a sister resort and gave me a brilliant massage! Well worth 4,000ksh 60 minutes. Food was great, breakfast maybe add some bacon? As I am lactose free so hard to meet my needs (very picky) Lamb chops delicious! Your chef is a good cook and decent portion sizes. My laundry was washed and given back to me the same day also great. Briefly met David this morning the hotel manager. Lovely bloke! All your staff are a credit to you. I would like a special rate for my next trip. Please can housekeeping clean the pool throughout the day if possible as i didn’t attend due to many leaves from the tree.

Could you please add some snacks at the bar, peanuts? Crisps? Pork scratchings etc. Provide more channels on the television? Sport / Netflix? Make breakfast a little cheaper as I only had very small portions and 1500ksh is quite a huge price. Clean leaves from the pool throughout the day?

Great Stay at Zehneria Hotel Zehneria Hotel is a comfortable and convenient choice in Nairobi. The rooms are clean, spacious, and well-equipped, while the friendly and professional staff ensure a warm and welcoming experience. The location is excellent—close to key attractions yet peaceful—and the on-site restaurant serves tasty meals with plenty of variety. Additional amenities like the gym and pool are well-maintained and add to the experience. A reliable and pleasant option for both business and leisure travelers. Highly recommended!

They offer a very good space for money you don't see this unless you have a studio . If they add the service of adding utensils for the kitchen it will be great especially With cooker along microwave available. Also the location is great . Staff are helpful . Which is the main reason for it .

The issue with insects is the must put fence in the shower because it's the only way they enter the room and I got bitten 4 times because of that . All rooms and bathrooms lack a good lighting system which is a headache especially in front of the wardrobe or in the bathroom. They need to have a better breakfast. Simply their bakery needs to be changed it feels like eating a 2 day old bakery . Salad to increase one more option at least . Sausage if you don't make it appetizing don't add it in the breakfast I notice no one tries to get near it . Cup for water will be helpful if available. Option of omelette if available in piece of paper hanging near kitchen . Beans are too sweet

Breakfast was excellent, with a selection of hot and cold options. Kitchen staff also offered to cook eggs any style, by request. Staff at the front desk were welcoming and helpful. Hotel has an outdoor pool and a small gym. The room had a fridge and microwave, which allowed self-catering and also had a dining table and couch, which is a welcome change to studio style hotel rooms. The location is walking distance to the Sarit Centre, otherwise it is easy to arrange rideshare pick-ups from the hotel. Hotel has a lift to allow easy access to rooms.

Rooms could do with a minor update and the mattress was quite hard

The location was very convenient and the price was very good. The staff were incredibly helpful and couldn’t do enough to help. The bedroom was perfectly comfortable and better than we expected it to be. Yes, the room was looking a little tired and in need of re-furbishment but it was clean and comfortable. If you’re expecting 3-4* European standard at the price we paid expect to be disappointed. We would definitely stay here again.

Zehneria offers a functional and comfortable stay in Nairobi. The hotel's rooms are clean and well-maintained, providing a pleasant environment for both business and leisure travelers. The staff is generally helpful and accommodating. While it may not be the most luxurious option, its convenient location and practical amenities make it a suitable choice for those seeking a comfortable and hassle-free stay in the city.

Nothing

Good location: near by there are 2 malls, restaurants. In hotel they have pool, gym and restaurant. Very friendly and helpful staff: Nina, Tom, Teresiah, Eliud. Always ready to help and assist for any questions you might have. The room was refreshed every day. Housekeeping done their job well too.

I didn’t like the first room coz it was small and noise from outside, but then I was moved to much better room.