convenient to the airport, clean, staff was great!

seaweed in ocean

The hotel lived up to our expectations. There was a large variety of different eateries which you could book on line if need be. It was also nice to eat the array of food cooked by the pool side.

Beautiful design and luxurious amenities Overall good quality food Amazing rooms and wifi

Poor Hospitality service. You have to tip to get service. Not having 24/7 housekeeping. Beach is too small and shore is not clean. Not swimmable. Italian cuisine was not good compared to other cuisines. Not a party resort not many activities.

amazing new year party. very fresh food

expensive cabs to go to a city center ( probably because it is far)

resort was well laid out and restaurants all have ocean views. food was excellent; service was great. rooms were very nice and modern.

ocean front swim out rooms are not ocean front; they face the pools and / or bars. there are no ocean front swim out rooms; they should change the descriptions. would be nice if the resort offered a airport hotel shuttle; it doesn’t need to be free but would great if you could arrange it through them.

extremely clean and nice property. it looks new and stylish. the pool area is gorgeous. one pool is more for activities and kids, another one quit and for adults.

really good food. the buffet is great. if you don’t like junk food - you will find a lot of options to eat. but if you eat just burgers - you will spend a lot of time in line near carts. every day fresh ceviche, tacos, quesadillas. variety of meat and fish every day. Also if you have a picky little eater - French fries, pasta, sausages for them. 24/7 room service.

Overall the staff were hands on, helpful etc. special recognition to Raymundo, dude was excellent and helpful and made our overall stay easier. Great staff he is.

Language barrier, some of the staff struggled to hold conversations in English, making it difficult to communicate and navigate things

The hotel is beautiful, the food was amazing, the staff was SO helpful. We can't wait to come back. A HUGE thank you especially to Isuaro at the front desk, who went out of his way to make this trip so special for our 4 year old son with autism. It can be so hard for us to have a successful vacation due to our son's ASD limitations, but the staff, and the facilities went above and beyond our expectations. We had the best time!!

The food was one of the best things about the resort. The staff was very helpful and welcoming. Availability for drinks was excellent.

Our soaking bath in our room was not working properly. We didn’t really need it but we would have liked to have that option.

The property was so clean and modern. it’s located in a very secure location and the road leading to the property is very nice. The workers are so nice and very Efficient. the food at the buffet was so tasty and sleazy fresh menus per day for lunch and dinner. the restaurants were clean and had a very nice ambience. the food tasted so good! The servers were so efficient and the bell boys were really nice. Jorge at the pool bar, Felipe at the pool bar, Paul the bell boy were sooooo nice and made our stay very good.

nothing