The hotel staff were very helpful, caring and pleasant. Room was clean and perfect.

Had dinner in the restaurant in the hotel and service was extremely slow. Waited over 15 minutes to have someone greet me and take my order of a simple salmon salad and waited 45+ minutes for it to be delivered to my table. I recvd no notice of delays and the only contact with wait staff was to bring me a large bottle of water 30 minutes into my wait. Restaurant was not even half full. I nearly cancelled the order, but had a 3 am wake up call, so this was my only option other than walking across a very busy road to a fast food restaurant.

Check in was smooth. Clean and comfortable rooms. Close to the airport and rental car return zone.

I was double charged. Not just a pending hold but both the Booking and hotel charges went through. I called the hotel and spent 20 minutes on hold getting it sorted out. They apologised and said they would fully refund me, minus a $5 “tourism fee”. I laughed, and requested my FULL refund as they already received the “tourism fee” on the first charge. The staff member seemed surprised I wanted my full refund. BANANAS.

It was Christmas evening and we used it as a overnight to get to the airport early the next morning, the 26th there was one bartender and one Cook and it was busy as can be but the two of them just cranked it out and should be commended I did let them know they did an excellent job and I did let the front desk know as well. They kept it all together and kept it flowing even though it was just the two of them. I hope they get kudos from their bosses.

This is a very nice hotel. I've stayed there many times. Good staff. Very clean rooms. Updated. Quiet. Had to have maintenance visut and ...whoa did they get there fast. That was a pleasant surprise. Late chk out....noon. odd to see these days

The food. They don't serve alcohol until 4pm. But a bar is there . The room service will fix stuff,VERY LIMITED ,but, you have to.pick it up. Odd. Not enough towels in a dbl room.

Open, good condition, good food.

The pool is very close to the lobby and primary restaurant. There were several young teens loudly playing making conversation over meals less comfortable. They weren’t bad, just playful. The parking was a bit of a pain as you needed to use an app to register your car. I suspect they have problem with people using their parking and transportation but are not guests at the hotel.

Overall great experience. Room was nice, it was quiet and the pool was a perfect temperature and hot tub was nice. The only complaint was that they charge 10 dollars for parking. They rent the lot out to non guests so there were almost no parking spots to park. They do not offer room service or if they do they did not have a menu in the room.

First class accommodation. Room, location, restaurant and facilities (pool and jacuzzi). Also used shuttle to the airport and on site long term parking. The package deal for long term parking includes 8 nights of free parking.

Slight delay in shuttle service to airport for morning flight to Delta terminal.

The staff were so kind. They made me forget how badly Delta screwed me over. Honestly, the kindness I was shown after missing a flight, and my luggage along with it, makes me want to have more layovers in Detroit. Thank you for the toiletries. The restaurant was amazing after a long, stressful day. And the bed! I slept 12 hours that night.

Close to the airport, food was excellent, clean, staff super happy, other food options close by the hotel. Great amenities unfortunately was unable to use them because we were in for a very short period.

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The bed was comfortable and the room was clean..

The elevators weren't working well at times, we had to wait long periods of time for the elevators to answer the call..